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Return & Cancellations - "Products must be returned in their original packaging, with the original packing slip, and the sears.com Order Confirmation E-mail Receipt within 90 of the purchase. A 15% restocking fee applies to most purchases.
"Shipping cost will be refunded only if the product was damaged during delivery or if the wrong item was shipped."
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Sears Return Policy Questions
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I ordered a product from Sears but received the wrong product - am I obligated or required to return it? 1 AnswerMorally and ethically you should return it. Someone else may have been eagerly awaiting and also have paid for whatever you recieved. They may have paid more t... read more -
Sears: Can I receive the new sale price on clothes purchased two weeks ago if I bring the tagged clothing and the receipts? 1 AnswerHi there, It's a good thing you kept the receipt and tags. Most stores will provide a refund on the difference between the regular price and the sale price pr... read more
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I have a frigidare refrigerator than I am so unhappy with. It has many problems and a refrigerator I do not want to own. How do I return 1 AnswerCall the store but be prepared for a no return policy. They are not friendly AFTER you buy it but will do everything before you purchase it! If you do not get ... read more
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