Rackspace is a large web hosting company based in San Antonio, Texas. Rackspace prides itself on what it calls fanatical support. Tech News World: Rackspace: A Study in Fanatical Customer Support
History
Rackspace started in 1996 as a small ISP called Cymitar Network Systems. The company was started in the garage of co-founder Richard Yoo. Co-founders Dirk Elmendorf and Patrick Condon later joined to help expand the business.
Downtime
On November 12, 2007, a truck driver in Dallas, Texas drove into a power transformer. This caused the transformer to explode, as a result power was temporally cut to the area. Rackspace's Dallas data center experienced outages due to loss of power. Popular websites like 37signals remained off line during this outage.
Rackspace Services
- Hosting: Web hosting services for small to large businesses.
- Virtualization: VPS hosting solutions for consolidation of dedicated server resources.
- Storage and Backup: Enterprise class solutions for the storage and backup of data.
- Cloud Hosting
References
Fast Facts
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Founded
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Private Company
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Employees are known as "Rackers"
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On March 28, 2000, Rackspace received funding from Sequoia Capital
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Fact:
Voted #32 in Fortune Magazine's "Top 100 Best Companies to Work for in 2008"
