The Palm Centro smartphone uses either the 2G GSM network or the 3G CDMA2000 network. It includes a built-in camera, with 1.3 megapixels and 2x digital zoom. A standard battery can allow for up to 3 1/2 hours of talk time, and includes both an A/C charger and USB data cable.

CNET states this would be a good first smartphone due to it's features and price. Gizmodo reviewer Wilson Rothman also believes the phone is a good value for the price and small size.

Josh Topolsky of Engadget states the user interface and button placement is unfavorable and the price of the phone is it's biggest asset. Topolsky states many users will feel unsatisfied with the phone in general. The Washington Post has stated that users with business needs will likely need a different type of phone due to the limited features available.

• CNET Reviews: Palm Centro red (Sprint) Smartphone reviews (7/10) (Oct. 11, 2007)
  • CNet review Bonnie Cha had a generally favorable reaction to the phone. Given the features and the price, she suggest that this would be a great first smartphone for anyone who has never owned one before.
• Engadget: Palm Centro Review (Oct. 13, 2007)
  • Reviewer Josh Topolsky gave this phone a marginally negative review, citing a "sense of letdown" at the end of the review. He went through many of phone's UI features, as well as the buttons and their placement. He suggests that the price of the phone is it's biggest asset, but that power users will feel unsatisfied by the phone on the whole.
• Palm Infocenter: Palm Centro Review (Oct. 18, 2007)
  • This review is very thorough, discussing nearly all of the phone's features in great detail. The review is marginally favorable; the reviewer liked the size and weight of the phone as well as the streamlined version of PalmOS, but calls it "yet another rehash of the Treo 600."
• Gizmodo: Palm Centro Unboxed and Reviewed (Oct. 10, 2007)
  • Working against a fair amount of prejudice, the Palm Centro eventually won over reviewer Wilson Rothman with it's small size, low price, and many long-awaited features on a Palm phone.
• WashingtonPost.com: Palm Centro Cell Phone Review (Nov. 9, 2007)
  • This review focuses on the business community, suggesting that users who have a good deal of business needs might be better off with another phone. On it's own merits, though, the Palm Centro got a fairly good reception.