LiveOps is a virtual call center company, with more than 20,000 agents which work from home.
Agents
Agents use an application and have calls routed directly to their home phone, allowing them to answer calls for over 200 companies. Agents are able to schedule themselves for the days and hours they are available, ensuring they are available for any personal matters they may have.
Companies
Companies are able to provide customer service for their customers without the expense of running a brick and mortar call center. LiveOps operates 24 hours a day, 7 days a week providing coverage allowing companies to ensure their customers needs are met.
Fast Facts:
- Murray Demo: Executive Vice President and CFO
- Joe Eandi: General Counsel and Corporate Secretary
- Mercedes Ellison: Senior Vice President and GM, Enterprise
- Matthew Fisher: VP and GM, Direct Response
- Michael Gardner: VP of Engineering
- Michael La Guardia: VP of Product Management
- Azita Martin: VP of Marketing
- Jon Temple: President, Worldwide Operations
- Eckart Walther: Senior VP of LiveOps Marketplace
- Maynard Webb: CEO
LiveOps Blogs and Commentaries
Google Blog Search: LiveOps
Technorati: LiveOps
Word At Home Business Opportunities: href="http://work-at-home.business-op... - the Inside Scoop from a Friend (July 5, 2007)
Venture Blog: LiveOps: From Next Available Agent to Best Available Agent (June 21, 2007)
TechCrunch: LiveOps Raises $28m More (February 12, 2007)
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