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Although you may think you're getting a good deal with a moving service, the bargain may become a nightmare if the movers don't deliver the proper services or damage your valuables. Our guide, How to Find a Reliable Moving Service, will show you the steps to choose a reputable moving company and avoid common scams.
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Moving Service Tips
- Ask your realtor, friends and colleagues for moving service referrals.
- Ensure the mover is properly insured and licensed.
- Check the mover with the DOT and Federal Motor Carrier Safety Administration.
- Look for complaints through the Better Business Bureau.
- Be sure you receive an estimate in person instead of just over the phone.
- Ensure you get a copy of "Your Rights and Responsibilities When You Move."
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Although you may think you're getting a good deal with a moving service, the bargain may become a nightmare if the movers don't deliver the proper services or damage your valuables. Our guide, How to Find a Reliable Moving Service, will show you the steps to choose a reputable moving company and avoid common scams.
-
Moving Service Tips
- Ask your realtor, friends and colleagues for moving service referrals.
- Ensure the mover is properly insured and licensed.
- Check the mover with the DOT and Federal Motor Carrier Safety Administration.
- Look for complaints through the Better Business Bureau.
- Be sure you receive an estimate in person instead of just over the phone.
- Ensure you get a copy of "Your Rights and Responsibilities When You Move."
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- by Denise Ryan
Introduction
- Whether you're moving across country or across town, make the move as stress-free as possible by choosing a reputable moving service that will provide reliable service and protect your furniture and belongings from damage. Consider the following points when selecting your movers.
Find a Moving Service
- Instead of choosing the first moving service you discover, get quotes from at least three moving companies to ensure you get the best deal from the best company.Real Estate.com: Steps to Picking a Mover Consider the following places to find additional options.
- Ask your realtor for local moving services that former clients have used with satisfactory results.Moving Scam: How to Find a Reputable Moving Company
- Get recommendations from friends or business colleagues who have recently moved.
- -If the moving company provides customer recommendations, ask if they'll allow you to contact the customers. If they don't, it may be a sign that the testimonials were made up for promotional purposes.
- Browse through your local Yellow Pages or online Yellow Pages to find moving services that have been in business for several years.
- -Look for a moving service with a long history to determine its reliability. If the company isn't listed in last year's Yellow Pages, for example, may indicate that it's operating under a new name to dodge previous charges.Long Island Moving and Storage Association: 10 Ways to Spot a Mover You Can Trust
- Get quotes for reputable moving companies through a service offered by the American Moving and Storage Association.American Moving and Storage Association: Find an AMSA-Member Moving Company
- Ensure you look for moving services instead of "moving brokers" since consumer protection laws do not apply to Household Goods Brokers.Moving Scam: How to Find a Reputable Moving Company
Check Each Mover's Records and Reputation
- Investigate each potential moving company's record to uncover a reputation of outstanding service or a history of fraud, litigation or other problems.
- When you receive an estimate, collect information on the mover including the company and DBA names, years in business and DOT number.Moving Scam: How to Find a Reputable Moving Company
- Ensure that the mover has the proper insurance and licensing.Federal Motor Carrier Safety Administration: Choosing a Reputable Mover
- Call the Federal Motor Carrier Safety Administration's Violation and Consumer Complaints Hotline (888-368-7238) to check for a history of complaints.Moving Scam: How to Find a Reputable Moving Company
- Check the Better Business Bureau to find a record of complaints against the moving service.Long Island Moving and Storage Association: 10 Ways to Spot a Mover You Can Trust
- -Reputable moving services will have a satisfactory rating from the Better Business Bureau.
- Find your state's moving industry association and potential movers' reputation and activity through that source.
- YouTube Video: Moving Companies (Time: 2:15)
Consider Other Factors
- Before making the final decision, consider a few other recommendations and warnings to help you decide.
- Avoid moving services that don't give you a copy of the booklet, "Your Rights and Responsibilities When You Move," since it's required under US Federal Law.Movers.com: How to Find a Mover?
- Ensure the company will give you an estimate after surveying the items in your home instead of giving you a flat rate over the phone.Moving Scam: How to Find a Reputable Moving Company
- Be sure the company's sales representative gives you a detailed quote, a clear explanation of services and is always available to discuss concerns and questions.Homefinder.com: How to Find a Reliable and Honest Mover
- Check out the mover's headquarters in person to ensure they handle moves themselves instead of sub-contracting jobs and have properly labeled trucks and a storage facility.Moving Scam: How to Find a Reputable Moving Company
- Avoid movers that ask for a considerable deposit or upfront payment before moving day.About.com: How to Choose the Right Mover: Research
Conclusion
- Because you need to move on time and depend on your moving service to pack and transport costly furniture, appliances and personal belongings, it's vital to do a little research to choose the best movers for the task. Although it's one extra task during a complicated move, the results and piece of mind will be worth it when your moving day rolls around.