-->
-
The processes to track and organize contacts with customers not just for marketing but for sales, order management, and customer service. CRM is much more than contact management software especially the integration with order tracking and determining high value customers.
CRM software is a key element of CRM and the market for such products is growing rapidly with over $9 billion in revenue (worldwide 2008). Small businesses now have access to CRM through software as a service (SaaS) providers.
CRM has grown to become a key element in integration across the enterprise. Many enterprise resource planning (ERP) vendors now have a CRM module to aid in enterprise application integration.
-
Fast Facts
- CRM Revenue (2008): $9.1Billion worldwide http://www.gartner.com/it/page.jsp?id=10...
- CRM Growth: 12.5% from 2007 to 2008 http://www.gartner.com/it/page.jsp?id=10...
- Leading CRM Vendors (60% market share): SAP, Oracle, Salesforce.com, Microsoft, Amdocs http://www.gartner.com/it/page.jsp?id=10...
- 2009 Trend: CRM morphing into social CRM into cloud CRM http://www.itworld.com/crm/60272/social-...
- 2009 Trend: How to reach out to prospective customers http://smallbiztrends.com/2009/03/2009-c...
- 2010 Trends: Branding, Customers want Value, Analysis, Customer Experience, Personalization and Customization http://www.crmtrends.com/crm.html
-
Categories
Managed By: k2k
Managed Since: 09/21/2009
Views: 5
Money Earned: M$3.14
Page revenue is subject to change as we obtain data from our partners
Managed Since: 09/21/2009
Views: 5
Money Earned: M$3.14
Page revenue is subject to change as we obtain data from our partners
Recent Contributors
- View History
- Discuss on the Message Board
- Embed this Page
-
Share this page
-
-
Customer Relationship Management (CRM) News
-
CEGEDIM : Q3 revenues 2009
Cegedim, the world leader in Customer Relationship Management (CRM) for the pharmaceutical sector, generated consolidated revenues of EUR 632 million in the ...SYS-CON Media (press release) (November 13, 2009) -
NetSuite, InsideView Pull Social-Networking Data into Enterprise
... that leverages social networking, including Facebook and Twitter, within both Customer Relationship Management and Enterprise Resource Planning. ...eWeek (November 13, 2009) -
Intelestream Unveils intelemail - Email Automation Solution for Users of ...
... unveiled intelemail, an email automation service bundle designed to integrate with sugarcrm™ based Customer Relationship Management (CRM) applications. ...BigNews.biz (press release) (November 14, 2009) -
CRM Mastery Launches a Free Technology Directory to Aid SMBs in Weighing CRM ...
(Business Wire) Customer Relationship Management (CRM) continues to be a hot topic in business today as both small and mid-sized companies struggle to ...Earthtimes (press release) (November 12, 2009)
-
-
Customer Relationship Management (CRM) Links Powered by Google
-
CRM - salesforce.com
CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service. Free 30 day trial.salesforce.com -
SAP - CRM Software | Customer Relationship Management Solution
Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application not only helps you address your short-term imperatives – to reduce cost and increase your decision-making ability – but can also help your company achieve differentiated capabilities in order to compete effectively over the long term.sap.com -
Customer relationship management - Wikipedia, the free encyclopedia
Customer relationship management - Wikipedia, the free encyclopediaen.wikipedia.org -
CRM Solution: Customer Relationship Management Software Solutions
Learn about how Infor’s CRM software solutions have helped leading customer-focused companies make overall improvements. Visit Infor.com for more on our customer relationship management software.infor.com -
CRM Technology for Customer Relationship Management - Microsoft ...
CRM software from Microsoft Dynamics CRM offers customer relationship management and crm online solutions for sales, customer service, and marketing.crm.dynamics.com
-
-
-
Customer Relationship Management (CRM) Products and Merchandise | View All
-
SAP R/3 v4.6c Customer Relationship Management (CRM)
Amazon.com: SAP R/3 v4.6c Customer Relationship Management (CRM): Software
Amazon -
The Customer Differential Complete Guide to Implementing Customer Relationship Management CRM - $25.00
Amazon.com: The Customer Differential Complete Guide to Implementing Customer Relationship Management CRM (9780814406229): Melinda Nykamp: Books
Amazon
-
-
-
Customer Relationship Management (CRM) on Twitter Powered by Twitter
-
If Blockbuster had heard of Customer Relationship Management (CRM) they wouldn't be losing market share and having to close stores.
@joshmccormack | November 15, 2009 02:27 AM -
The leader in customer relationship management (CRM) & cloud computing. Sales force offers analytics for Twitter... http://bit.ly/1UzjkY
@ProminGroup | November 13, 2009 04:31 AM -
... "¿Te acuerdas lo bueno que soy en la cama?". Eso es Customer Relationship Management. ---> Mejor ejemplo del CRM no puede haber!
@Chuchufleta | November 13, 2009 02:59 AM -
Key Tips on Making CRM, Customer Relationship Management ERP Solutions Work For You- http://tinyurl.com/ygyeqsu
@ERPdotcom | November 12, 2009 08:40 PM -
...Customer Relationship Management (CRM), mas os tempos mudaram e hoje as exercentes do marketing one-to-one, ou seja, aquelas que ...
@louiseane | November 12, 2009 06:41 PM
-
-
Mahalo Answers for Customer Relationship Management (CRM) | View All | Ask a Question
View All Customer Relationship Management (CRM) Questions (3432) | Ask a QuestionWhat are the best client relationship management (CRM) tools for an individual? (7 Answers)Microsoft Outlook is the best personal CRM software package: http://office.microsoft.com/en-us/outlook/default.aspx Specifically: Outlook allows you to create custom hyperlinked fields to link things like a LinkedIn profile, their website, etc. Outlook ... read moreWhat are some software packages for existing customer relationship management (NOT sales)? (2 Answers)There is a hosted solution, Salesforce.com which is very popular and has many integrated applications added from external developers. read more
Ask a Question about Customer Relationship Management (CRM) 140 characters
