ChaCha

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  • ChaCha is a free mobile question and answer service that allows users to ask any question in conversational English by voice or text and receive a text message answer in return.

    Questions are answered by ChaCha Guides, individuals trained by ChaCha, who utilize the Web to find and send answers to users.

  • Fast Facts

    1. Founders: Scott A. Jones and Brad Bostic
    2. Year Established: 2006
    3. Raised $6 million in development funds
    4. Partly funded by Bezos Expeditions, Jeff Bezos' personal investment firm
    5. Industry: Internet
    6. Phone: 1.800.820.0827
    7. Headquarters: Carmel, Indiana
    8. Products: Mobile answers service
  • Key Dates

    • September 1, 2006: Alpha launch of social web search service
    • November 6, 2006: Beta launch
    • January 3, 2008: Launch of textChaCha, mobile question and answer service
    • April 1, 2008: Social web search service discontinued

  • How It Works

    1. OPTION 1: Send question via text message to ChaCha (242242)
    2. OPTION 2: Leave question following the voice prompt by calling 1.800.2ChaCha (1.800.224.2242)
    3. OPTION 3: Type question into ChaCha website
    4. Receive answer from ChaCha Guide via text message

  • History

    When initially launched in 2006, ChaCha functioned as a web-based social search engine. Users would enter a search query, and answers would be returned by a human guide. The company's social search function was discontinued in 2008. ChaCha now focuses exclusively on answering questions via mobile devices.

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Managed By: librarian
Managed Since: 10/17/2009
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