Butterball Help Line

    • Butterball is a popular brand of turkey
    • Butterball has been the top-selling brand of turkey in the U.S. for four decadesMSNBC: Turkey Farmers Build A Better Bird (November 22, 2006)
    • First Turkey Talk-Line opened in November 1981; 11,000 calls were takenThe Washington Post: 1-800-They Never, Ever Wing It (November 23, 2008)
    • 55-member staff includes online turkey bloggersThe Washington Post: 1-800-They Never, Ever Wing It (November 23, 2008)
    • Talk-Line operators take two-day "Butterball University course" that included a "take-home turkey test"The Washington Post: 1-800-They Never, Ever Wing It (November 23, 2008)
    • Turkey Talk-Line operators say the most common calls they get on Thanksgiving are complaints that the bird is not fully cookedThe Washington Post: 1-800-They Never, Ever Wing It (November 23, 2008)
    • Turkey Talk-Line podcasts were available
  • The Butterball turkey brand has a toll-free help line for those having trouble cooking their holiday turkey. Turkey experts are available at 1-800-BUTTERBALL (1-800-288-8372) through the months of November and December, to help avert turkey cooking disasters for anxious Thanksgiving or Christmas cooks. In addition, Butterball began offering a turkey mobile service with text messaging in 2008.
  • Turkey Talk-Line Information

    • Phone number: 1-800-BUTTERBALL (1-800-288-8372)
    • Hours of operation through November 26th: 8 a.m. - 8 p.m. CST on weekdays
    • Hours of operation on Thanksgiving: 6 a.m. - 6 p.m. CST
    • Text the word "TURKEY" to 36888 on a mobile phone to get text messages related to turkey preparationhttp://www.butterball.com/tips-how-tos/turkey-experts/overview
  • Quote

    "Over the years the Turkey Talk-Line has helped families celebrate one of life's most memorable occasions by offering bilingual assistance, answering e-mail questions and launching informative TurkeyTalk podcasts. This holiday season, the advice Americans have trusted for years is even more accessible with turkey tips, reminders and alerts sent straight to your mobile phone, a new mobile Web site, Web chats on Butterball.com, or live expert advice at 1-800-BUTTERBALL."—Mary Clingman, director of the Butterball Turkey Talk-Lineabc7chicago.com: Butterball Turkeytalk-line offers tips (November 23, 2008)

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