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2 years, 1 month ago

Will you use Blippy again after the news that credit card numbers revealed?

If you used it, will you use anymore? If you didn't, will you use it in the future?
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lon's Avatar
lon | 2 years, 1 month ago
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I use Blippy regularly and quite enjoy it. Granted, I don't have any credit cards connected to the service - I mainly use it to share purchases on GoDaddy, iTunes, Apple and Netflix - but I would consider getting a dedicated credit card to use only for purchases I wanted to share one the site. Just haven't done so yet.

A few things to remember...

(1) This happened to FOUR users who were beta testing the system MONTHS ago. It's not a massive system-wide failure.

(2) This happened because Citibank unwisely included complete credit card numbers in with the raw data they sent to Blippy. No other banks did this, because it's stupid. Now that Blippy knows it can happen, they have fixed the issue.

(3) You aren't on the hook for purchases someone else makes using your credit card number (and most such purchases would require the additional PIN or security number that appears on the card itself). So even in the unlikely event this happened again (which obviously Blippy will try to prevent as best they can), you wouldn't end up actually losing any money.

Mistakes happen, particularly when you're talking about new companies that are trying to do innovative, imaginative things with their service. What matters is how the company responds and how the leaders learn from the mistakes.

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colttrickle | 2 years, 1 month ago Report

I could see using it for those purposes, but would be very leery of connecting a credit card to it. I think it will be very interesting to see how they handle it from this point and move on. I think it could obviously make or break them.

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wy | 2 years, 1 month ago
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I won't use Blippy. There will be loss in privacy and risk of credit card fraud.

1. Status: the bug is still not fully solved.
Mashable has a follow-up article:
Blippy Explains How Users’ Credit Card Numbers Ended Up in Google

In the blippy statement, it was said that just 4 credit card numbers were exposed.

There is a link at the end of article showing Google’s Matt Cutts tweet that says
“……stopped showing snippets/cached links for blippy.com”.

It seems OK but then news come out that : Blippy Leaks Fifth Credit Card Number to Google's Cache.

Peoples may wonder, is the problem fixed ?

2. Privacy concern
There are already many who have concerned on privacy of Blippy users. This case may reinforce the fear.

3. Legal implications : lawsuits, fines, injunctions

There is this interesting article:
Guess settles with FTC over cybersecurity snafu
Excerpt:
“The case offers a preview of what life will be like for e-commerce firms when California's mandatory-disclosure law takes effect on July 1st. Called SB 1386, that law says that any company doing business over the Web must disclose security breaches that result in the leaking of a California customer's credit card, drivers license or social security number.”

Blippy is Silicon Valley based. It may need to seek some legal advice the implication of this law.

FTC has been cracking down on cyber-security gaffes.
Some cases mentioned in the article:
Eli Lilly: disclosure of email addresses of 669 Prozac users;
Microsoft: Passport identity management service;
Guess: credit card numbers etc..

Excerpt:
“Guess is prohibited from misrepresenting the extent to which it protects the security of customers' personal information. The company must also establish and maintain a comprehensive information security program, certified by an independent professional each year for the 20-year life of the order. Any violation of the order can trigger an $11,000 fine.”

VentureBeat's article How will credit card leak damage Blippy? sounds even more scary:

Excerpt:
"
“Noncompliance could open a company up to an FTC law enforcement action,” our lawyer source said, “including civil penalties and injunctive relief,” which means the company could be ordered to pay fines, or to perform actions that range all the way up to going out of business. In 2000, a judge ordered file-sharing service Napster to shut down.

Also, in America consumers are also allowed to separately sue businesses that don’t comply with the law. They can collect payments both for perceived damages, and to cover their own attorney’s fees. Now that it’s widely known the company has recently closed $11.2 million in funding, the odds are higher than before that lawyers will look for ways to sue."

4. Risk to users with credit card number exposed

Although most e-commerce websites require pin or security number to complete the transaction, there are still risk to the users. Security number is only 3 digits. Theoretically, some scammers can just try 1000 times (or less) on sites for example donation sites to get the correct number.
source(s):
websites mentioned in texts

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dholowiski | 2 years, 1 month ago
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Blippy is an extreme kind of service. Anybody who is using blippy right now (myself ncluded) is the earliest of early adopters, and we are used to disastrous things happening to our data and devices. 4 credit cards exposed? It sucks for those people, but it's not such a big deal. Usually credit card information is stolen by the millions, so 4 exposed numbers hardly even registers against the background of credit card fraud.

Yes, still use blippy. By the time the 'normals' start using it, this kind of problem will have long ago been fixed and forgotten.

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scottallen | 2 years, 1 month ago
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I live my life pretty openly online, as far as what I'm willing to put on my blog and Twitter, but Blippy totally crosses the line for me, both in terms of privacy and in terms of simply TMI -- too much information. I can't even conceive of giving a s*** about every purchase even one of my friends is making, much less all of them. I think the only people that site is really serving are market researchers.

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lon | 2 years, 1 month ago Report

This is taking a pretty narrow view. Obviously, everyone who hasn't gone back to nature like that ''Into the Wild'' guy cares about purchases made by their friends on some level. Surely you've at least discussed with a friend her new pair of shoes, or new iPad, or car, or computer. It's just part of modern life in a consumer-based economy.

I mainly use Blippy, at this point, to discuss films. It pulls in everything I watch on Netflix and then my followers and I will often chime in with our thoughts on the films there.

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scottallen | 2 years, 1 month ago Report

Yes, I care about the purchases made by my friends on some level. I care what they think about it after they've had a chance to use the product or service for a while. I'm not really interested in the moment they made the purchase. It's data, not knowledge. Without the context of them describing their experience after they've had time to evaluate it, it's useless -- actually, worse than useless, it's noise -- a bright, shiny thing.

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citycashloans | 1 year, 11 months ago
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"I never used blippy but can often use it in future just for updates about purchases of goods and services but never for credit card transactions."

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althejandro | 2 years, 1 month ago
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If we stopped using all the internet services that made a privacy blunder the internet would be a boring place. Anyway, credit card companies are quick to fix any discrepancies these days.

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lschwab | 2 years, 1 month ago
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I never used Blippy but I will never use it in the future, way to risky for anyone....

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