Nope. A phone company can't physically disable an answering machine that you have connected to your phone line.

I bet that there has been a surge (or a couple) of surges over your phone lines. It happens quite often in some areas and answering machines are very susceptible.

I'd call your phone company and tell them about this. The best they'll likely do is to send a technician out to properly ground your landline. However, it might be a good idea to install inexpensive phoneline surge suppressors.

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