bsee08's Avatar
bsee08 4
32 Asked
47 Answered
11 Best
0
No one has voted on this question yet :(
1 year, 7 months ago

Why does Mahalo email me to pick a best answer for a question which has no answers?

Tip for best answer: M$1.00
Separate topics with commas, or by pressing return. Use the delete or backspace key to edit or remove existing topics.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$

What is Your Answer?

0
0
0

4 Answers

2
buddawiggi's Avatar
buddawiggi | 1 year, 7 months ago
24
Hi @bsee08

Mahalo has been buggy is recent times so there could be a number of reasons.
I would bet that the user who has answered your question has in some way violated the Mahalo terms of service and when they were banned from Mahalo their profile and all of their contributions were deleted as well. If this turns out to be the case then that answer would disappear but the Mahalo Answers best answer email notification system still thinks there is an answer to that question... so Mahalo sends you an email.

Technically that question will remain open until someone answers it and then you select a best answer or an answer gets voted as best by the Mahalo users but I think if we could see the question you are talking about we might be better able to get to the bottom of the cause.

Of course if you ever encounter a bug here in Mahalo Answers please feel free to report in the Mahalo Feedback forum at this link - http://www.mahalo.com/feedback

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$

Report Abuse

Post Reply Cancel
1
kaipowell's Avatar
kaipowell | 1 year, 7 months ago
6
That sounds like a bug, can you link the question you were emailed about?

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$
kaipowell's Avatar
kaipowell | 1 year, 7 months ago Report

@buddawiggi is correct, that question was answered by a banned user. This particular issue should actually be fixed soon.

bsee08's Avatar
bsee08 | 1 year, 7 months ago Report

Sure. Link to the question I posted is here: http://www.mahalo.com/answers/in-the-songbird-1-2-release-there-is-a-manage-music-feature-if-i-use-it-will-the-playcount-for-the-tracks-be-preserved

I got the email just before 6pm today (Oct 12) telling me to choose a best answer. I was so confused when I got to the page and it had no answers.

Report Abuse

Post Reply Cancel
0
albanian's Avatar
albanian | 1 year, 7 months ago
19
The last few days I have been receiving votes for answers that I cannot see and requests to choose best answers that I cannot see. I think some change was made to try to clear up old questions but it is full of bugs.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$
albanian's Avatar
albanian | 1 year, 7 months ago Report

No. I am talking about answers that I wrote to questions that are still present. This has nothing to do with spammers unless you have been erasing answers carelessly.

coreymac's Avatar
coreymac | 1 year, 7 months ago Report

Hi @albanian,

The issue is that many answers from spammers/TOS violators have been banned over the past months while I've been on Mahalo Answers. I've banned over 1,000 users and vanished over 10x more threads than that, so chances are a few answers are missing ;-) Not bugs ... quality and progress!

Report Abuse

Post Reply Cancel
0
Owls's Avatar
Owls | 1 year, 7 months ago
13
What was the question?

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$

Report Abuse

Post Reply Cancel

Learn something new with our FREE educational apps!

Private lessons in the comfort of your own home. Get back in shape or finally pick up a guitar with our great experts guiding you the whole way!
Learn Guitar
Learn Hip Hop
Learn Pilates