1 year, 3 months ago
Why do companies do customer surveys?
What is the purpose of doing customer surveys? Do companies really use the info they get in customer surveys?
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Companies do customer surveys so they can see where their business is following into place. For instance, if consumers are liking their products, getting the results for surveys can let the company know which part of the business they are lacking on so they can improve it to get more sales.
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