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2 years, 4 months ago

why can't i turn on my system restore? the computer is running windows xp

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techhelp | 2 years, 4 months ago
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You really need to fully explain what you are attempting to do, what the error is and what the environment is. I will assume this is a XP machine that is not part of a domain and you likely had a bug recently such as AV 2009/2010, etc. If this is incorrect the following information may not solve your problem.

*I accept no responsibility for any damage or data loss from anyone using these instructions. All users should have a current backup of their systems and if they are not comfortable with making these changes they should find their local Microsoft Small Business Specialist.

Either or of these fixes may need to be applied.

-Using GPEdit
1. Click Start, Run, type GPEDIT.MSC
2. Find this section:
-> Computer Configuration
--> Administrative Templates
---> System
----> System Restore

3. Set Turn off System Restore to Not Configured
4. Set Turn off Configuration to Not Configured

-Using Regedit
1. Click Start, Run, type regedit.exe and press Enter
2. Find the following key:

HKEY_LOCAL_MACHINE \ Software \ Policies \ Microsoft \ Windows NT \ SystemRestore

In the right-pane:
* Delete the value DisableConfig
* Delete the value DisableSR
3. Exit the Registry Editor.

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dholowiski | 2 years, 4 months ago
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The most likely answer to this (sad to say) is that your computer is infected with a Virus. Typically one of the first things a virus does is disables system restore (so you can't remove the virus).

Regardless of the fact... if you can't turn on system restore, and if you are experiencing problems that might require a system restore, I would highly recommend backing up your data, and formatting and reinstalling windows.

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