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lisa021 3
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3 years, 1 month ago

Why can't I change my profile picture on mahalo? I can upload but it does not set the pic.....

It shows the pic in the browse box and when I press change pic it stays the same?!??!!
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seshankrishnan | 3 years, 1 month ago
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It was working fine. I just tried uploading one now ,but it is not working . Might be a technical problem. Generally, please click on the tab Profile image.It will show a message choose an image to upload. Click the Browse tab. Select the profile picture from your collection( it accepts gif, jpg, or png types of images only). Click upload profile image and refresh. Forward your problems to contact@mahalo.com for an immediate rectification of error. Regards.

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cp24 | 3 years, 1 month ago
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Please ensure that the file format for the image is gif, jpg, or png. Further, make sure it's not too big. Mine is 150 x 150 pixels and created at Wee Mee http://www.weeworld.com/

If it is still failed, you might need to get in touch with contact@mahalo.com

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jeffhoard | 3 years, 1 month ago
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Looks like it could be a technical issue, I've gone ahead and categorized this under Technical Issues so that one of our Dev's can look at it soon.

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