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3 years ago

What's the best way to track down a package which was supposedly delivered? The USPS is no help.

I ordered a package last week that, according to the USPS website, was "delivered." Someone has it, I sure as hell don't. I've called numerous 800 numbers but was unable to speak to an actual human. Even talked to the mail carrier for my neighborhood to no avail.

How can I find it? What do I do if it's actually lost? Can I recoup the money somehow?
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crystal_43123 | 3 years ago
You should call the company which you ordered from. They would be the ones who would have all of the tracking information. They should be able to tell you when it was sent out and when and where it arrived. Usually the company you ordered from will either reimburse your cost or send you another package.

Good luck! I hope you find it. I know the usps can be very unreliable. Just to let you know in the future you can purchase insurance for $1.70 if the package is valued at less then $50.
source(s):
I sell a lot on Ebay

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robbrown's Avatar
robbrown | 3 years ago Report

Insurance really is key when sending regular post:
http://www.usps.com/insurance/welcome.htm

If the item was shipped anything other then cheap standard post, USPS may have more information on the package.

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blight | 3 years ago
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If USPS claims it was delivered, contact where ever you bought the item. Let them know it was a Non-Received.
Different companies have different ways of dealing with the * lost in the mail * issue. They might send out a replacement, they might send a refund, they might say their records say you received it, in which case you just have to argue untill they send out a replacement.

So definitly contact the company you ordered it from before you try anything else.
source(s):
- Work at a company that sells items over phone, and delivers threw USPS

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