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3 years, 5 months ago

What is the best Small/Medium Buisness Backup solution for me?

I work in IT. Specificaly doing outsourced IT. The company I work for has many clients and is looking for an alternative to the software we already use. What we need is something capable of backing up MS SQL, MS Exchange and files in general of course. It must also have some kind of remote managment tool that supports connections to more than an individual server. ie. with 200 clients its a pain to go through each one individualy, we need a solution with a tool that can provide an almost at-a-glance look at ALL our customers backups. Also, anything supporting tape drives is a bonus as well as anything cheap :) Thank you in advance everyone!
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ginerc | 3 years, 5 months ago
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I would try Symantec Backup Exec. They offer a range of different price points, and offer one of the most robust backup packages available.

I have used it to back up SQL, Exchange, and general files systems. It supports backups to tape, and supports disk to disk backup. It will also manage your tape libraries for you (so you don't accidentally overwrite important data.)

Another excellent feature is the granular restore function. This allows you to get small bits of data off your backups without doing a length full restore. You can restore one individual email out of one users mailbox if need be. Or you can restore one single file from an entire drive.

It also allows you to choose either scheduled backups (for example, run over night) or continuous protection, which backups files as they are changed.

Symantec also offers a comprehensive suite of other tools such as Ghost (a disk imaging utility) that you can purchase as a bundle for your business.

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vantlor | 3 years, 5 months ago Report

Should have mentioned this in the original question, my mistake... We are looking to possibly move away from Symantec. Still a good answer though, thanx!

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jnousis | 3 years, 5 months ago
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I have a very positive experience using Acronis products for the last few years. They have a wide range of products and they are not very expensive considering alternative higher cost solutions.

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darth continent | 3 years, 5 months ago Report

Agreed, Acronis rocks. I chose them over Symantec Ghost for my backup needs.

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williamwaco | 3 years, 5 months ago
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I gave up on all backup programs many years ago. They all ( at the time and I expect now ) compress all your files into a giant archive file. If that archive gets damaged you lose the whole backup. I used to make extra money recovering data from those backup archives for people who needed a few files desperately.

Requirement Cheap:
DOS batch files. Price = 1 hour programming and testing.

Requirement Exchange and SQL.
DOS will not copy an open file so you might have to look elsewhere. I know that you can write a script to do an export from the SAL and copy the export but I do not know if you can do that for exchange.

The best place in the world to do research on this sort problem is Google Groups. Navigate over to google and go to groups and start a search of groups.

There are people in some of those groups that know how to do amazing things that everyone tells you is impossible.
source(s):
Personal experience.

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darth continent | 3 years, 5 months ago Report

If you do a verify after the backup though, and don't bounce the hard drive around that holds the image file, there's a good chance it'll last a long time. The Acronis backup products I'd stake my frayed all-nighter IT nerves on to this end. If you've had experiences with Ghost however (which has seemed to deteriorate ever since being bought out from Norton to Symantec), I can relate to what you're saying.

One note about the batch file, for doing SQL and Exchange backups one could incorporate commands to manually stop the related services so that the files aren't locked any longer, then run the backup process, and afterwards restart the services. Just schedule the batch file to run separate from whatever maintenance schedules normally run in off-hours.

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vantlor | 3 years, 5 months ago Report

For personal use thats basicaly what I already do. As for SQL, you can write a stored export procedure and have it run at set intervals. For our buisness solution though it obviously wont work :(

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jasoncalacanis | 3 years, 5 months ago
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I've been using Mozy for my desktops and it's amazing. However, it's not an SQL/server level tool.

I've been reading about a lot of people using Amazon's S3 as a back up system. Blogger Jeremy Zawodny, formerly of Yahoo, made a list of various backup services here:
http://jeremy.zawodny.com/blog/archives/007641.html

JungleDisk is the one I hear about a lot.

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vantlor's Avatar
vantlor | 3 years, 5 months ago Report

Unfortunatley offsite backups of this sort arent really an option. In some cases due to bandwidth and the amount a customer has to backup. In others because the data has to be very secure and while encryption is an option; these customers dont want to take any risks (they have good reasons that I cant share).

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markjeffrey | 3 years, 5 months ago Report

I know this doesn't help vantlor, but for others who may come across this page: I too have been using Mozy and have been pretty impressed. It's like $6 / month, does nightly incremental backups (after a single, initial monster-backup when you first set it up) to a 'server in the sky'.

Now I have never tried a full restore from Mozy -- and that would be the real test -- but my guess is (based on how I've seen it work so far on the upload side) that it would work just fine: seems well-engineered & reliable.

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vantlor | 3 years, 5 months ago Report

Yea Mark, I have heard Mozy is pretty sweet from quite a few people. I dont have much direct experience with it but it has saved my dad a good amount of trouble. Its also faster than other online services from what I have heard.

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tpnolan | 3 years, 5 months ago
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Just a quick think we use this in the office and have been for some time

http://www.licentejocuri.ro/images/Norton%20Ghost%202003%20for%20Win2000ME98XPNT.jpg

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vantlor's Avatar
vantlor | 3 years, 5 months ago Report

Yea, its a good product but not really something at all capable of what we need :)

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jason102 | 2 years ago
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Ever heard of IT Outsourcing Philippines? try to visit this site i posted as my source, you'll gonna find a lot of answers to your concern..

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natetheape21's Avatar
natetheape21 | 3 years, 5 months ago
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short simple answer is backup exec with about 5 MyBooks,
tapes just make life hard,
and robocopy is the bomb
source(s):
My own setup

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vantlor's Avatar
vantlor | 3 years, 5 months ago Report

Definitley something I have considered, and actualy have used in a few cases. The problem here though is they would have to swap the drives just like tapes or the risk to the data is to great. Some random disgruntled employee could just login and nuke the online drives. Tapes arent always online though. And swapping a bunch of tapes is harder than drives, also if they steal a tape, its going to be alot harder for them on average to get the data off it.

In short, good solution if its not a huge buisness or if they are willing to take that kinda risk. And yes I do realize there are ways to make it work but it still only applies to a small pool of our customers.

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geeked | 3 years, 5 months ago
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While I don't know too much about MS SQL and Microsoft Exchange, I have found that applications such as Cobian Backup back up to an FTP server. This should be useful if you want to store clients information in a central location, like a campus server. Cobian is by far one of my favorite backup utilities (and it's free).

http://www.educ.umu.se/~cobian/cobianbackup.htm

I don't know how Microsoft Exchange or Microsoft SQL is stored, but my guess is that it is stored as a file on the users hard drive.

This software however may be more for the average consumer than for the business person.

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vantlor's Avatar
vantlor | 3 years, 5 months ago Report

What we primarily want is a local backup without having to have an FTP server installed anywhere (local or not). Network backup capable software is great, but it would be best if we can just use their existing server and the drives it has instead of, well, not :) Running a local FTP server is a possibility I suppose, but that just adds another failure point for something we want to keep simple. Thanx for the answer!

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