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Well, IM probably stands for Instant Messenger, so your IM screen name is usually your username. It's the name your Instant Messenger software presents to the world.
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
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