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2 years ago

What are the top 10 U.S. Banks ranked by the the number of retail customers (i.e. Bank of America, 1.4 million people)?

I'm looking a list of the top 10, including the number of retail customers (i.e. everyday consumers) for each account.
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garyallen | 2 years ago
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Here is a list of the 50 largest banks and savings institutions in the United States ranked by total deposits in thousands of dollars.

Institution Name StateHeadquartered No.ofOffices Total Deposits
June 30, 2009
Bank of America North Carolina 6,173 817,989,321
JPMorgan Chase Bank Ohio 5,229 618,124,000
Wachovia Bank North Carolina 3,338 394,189,004
Wells Fargo Bank South Dakota 3,429 325,417,000
Citibank Nevada 1,046 265,947,879
U.S. Bank Ohio 2,902 151,902,585
SunTrust Bank Georgia 1,747 118,532,355
National City Bank Ohio 1,551 101,141,375
Branch Banking and Trust Company North Carolina 1,505 93,753,403

Economywatch.com ublished this list:

The largest banks in the US ranked by deposits, according to FDIC, are:

* Bank of America
* JP Morgan Chase Bank
* Wachovia
Bank
* Citibank
* Washington Mutual Bank
* SunTrust Bank
* US Bank
* Regions Bank
* Branch Banking and Trust Company
* National City Bank
* HSBC Bank USA
* World Savings Banks, FSB
* Countrywide Bank
* PNC Bank
* Keybank
* ING Bank, FSB
* Merrill Lynch Bank USA
* Sovereign Bank
* Comerica Bank
* Union Bank of California

You might want to glance over this article by them, too, though:
http://www.economywatch.com/banks/commercial-banks/us/

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spoon's Avatar
spoon | 2 years ago Report

Several of the banks on the list above no longer exist and/or have merged together.

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hapahaole | 2 years ago
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Per Bloomberg and Businessweek as of August 2009, the biggest (remaining) US retail banks in terms of assets are:

Citigroup
JPMorgan Chase
Bank of America
Wells Fargo
U.S. Bancorp
HSBC Holdings
SunTrust Banks
National City
Regions Financial
BB&T

1.4 million was just the number of retail customers BOA absorbed when it acquired LaSalle Bank Corporation from ABN AMRO.

I need time to find the figures you really need.

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spoon | 2 years ago Report

When looking at assets the Federal Reserve is the place to go because they keep things up to date, with all the recent bank mergers the listing you have here is off and even includes some banks that no longer exist.

http://www.ffiec.gov/nicpubweb/nicweb/top50form.aspx

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spoon's Avatar
spoon | 2 years ago
6
I want to verify what you are asking because your example confuses me. Bank of America has over 59 Million customers, no where near the 1.4 million you mention, so are you looking for actual customer numbers or something else? (the 1.4 million number is the number of customers gained during a recent merger).

Total Assets and/or Total Deposits is a much more common way to rank banks. The only way to get the total number of customers involves going to each banks website to see if they mention it on the site, otherwise you have to read through their yearly report.

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abrydon's Avatar
abrydon | 2 years ago Report

Thanks, my BOA example of 1.4 million was a made up example, sorry for the confusion.

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kareul's Avatar
kareul | 2 years ago
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TOP TEN US BANKS

1. Citigroup- This bank has 200 million retail customers
2..J.P. Morgan - This bank serves 90 million retail customers
3. Sovereign Bank. This bank has 80 million retail customers
4. Wells Fargo- This bank has 48 million retail customers
5. Citibank - This bank has 45 million retail customers
6..First Union Corp - This bank has 16 million retail customers
7.Bank One - This bank has 8 million retail customers
8. Capital One Bank - This bank has 5 million retail customers
9. HSBC- This bank has 4.2 million retail customers
10. Bank of America - This bank has 1.4 million retail customers.

http://www.microsoft.com/presspass/press/1998/nov98/unionpr.mspx
http://www.sovereignbank.com/companyinfo/company_information/our_history/company_history

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spoon's Avatar
spoon | 2 years ago Report

Kareul, as a higher ranked member of Mahalo you should know that Wikipedia is not a reliable resource to pull that 1.4 million number from. That is why I pulled the 59 million consumer number from the Investor Fact Book released by BoA itself (see page 2) http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9MzQ1NzV8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1

kareul's Avatar
kareul | 2 years ago Report

abrydon, Wikipedia says Bank Of America has 1.4 million retail customers
http://en.wikipedia.org/wiki/Bank_of_America

abrydon's Avatar
abrydon | 2 years ago Report

Thanks, my BOA example of 1.4 million was a made up example, sorry for the confusion.

hapahaole's Avatar
hapahaole | 2 years ago Report

If you read that Wikipedia article, the 1.4 million is just the number of retail customers BOA absorbed when it acquired LaSalle Bank Corporation from ABN AMRO.

But HSBC is considered a US bank if the question is concerned with the top players in the retail banking industry in the US. Bloomberg and Business Week included them in their "Biggest (Remaining) U.S. Retail Banks" list.

spoon's Avatar
spoon | 2 years ago Report

This list looks to be the closest offered so far but I would be careful of your sources. In one of my other comments I pointed out that BoA has over 59 million customers, not 1.4 million... also Capital One has over 45 Million (not 5 million).

Another point to watch out for is the question is asking about U.S. banks but you included HSBC which is based in London.

http://phx.corporate-ir.net/phoenix.zhtml?c=70667&p=irol-irhome

hapahaole's Avatar
hapahaole | 2 years ago Report

I think there's a difference if you say "US retail banks" or if you say "American retail banks." The latter has the connotation of being all-American retail banks, the earlier can include foreign banks operating in the United States.

That's why Bloomberg and Business Week includes HSBC in their "Biggest (Remaining) U.S. Retail Banks" list.
http://images.businessweek.com/ss/08/09/0929_biggest_banks/11.htm

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