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3 years, 5 months ago

Warner Cable is once again losing stations, Which companies are good and why?

Currently I use Time Warner, but they refused to negotiate for the Big Ten channel a year ago (in Buckeye Country, that was real punishment), then they did the same thing with The CW this year. As of tomorrow, they have refused to come to an agreement with 19 other channels that include MTV, TVLand etc. so I feel the need to find a reliable service. I am able to get Insight and WOW for cable and have never tried satellite. I need something reliable and am afraid that in Ohio, with all of our snow, clouds etc, it may not be the perfect solution. I would like to know which plans are priced well for the stations offered, as well as those with good customer service. Or if I am wrong about satellite, feel free to set me straight and tell me which companies you like and why.

I forgot one important point...I have a duel-tuner Tivo box that requires a cable that can be split.
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tracebooks | 3 years, 5 months ago
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I've had Comcast, Dish and Uverse.

Comcast: twice lost that I returned equipment. I've paid for it twice. It's again in collections and I'm NOT paying it again. Equipment was returned in the 90's!

Dish: Doesn't follow through on agreements and customer service is terrible. Found this out within 24 hours.

UVerse: I've only been with them 6 months, but already it's the best experience. My bill has not gone up, but they've added about 50 stations in the last 6 months. Customer service is great and deals are deals. Technician who installed it was friendly and efficient. Never goes out in wind, snow, or ice storms. Once in a great while the menu will hang for a second (when in Menu mode) but that's about it.

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geoff | 3 years, 5 months ago Report

The issue I've heard with U-verse is that if you have a DVR, you can only record one hi-def channel at a time. This is reportedly due to bandwidth constraints on their chosen technology (fiber-to-the-node, or FTTN). This so far has been the deal-killer for me.

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tracebooks | 3 years, 5 months ago Report

That may have been true a year ago, but I regularly record two HD channels and watch a third. The latest boxes allow for even more to be recorded at once.

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oboewan | 3 years, 4 months ago
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Don't worry - Time Warner finally filed the deal, 13 minutes before the deadline.
You're safe.

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easyeboy | 3 years, 5 months ago
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DirecTV works fine in Ohio. I know from experience, and for the most part you'll get a clear signal. All you have to do is make sure that you brush a little snow off the satellite during heavy snow storms. http://www.directv.com

Other services you may want to try include Netflix Roku Player, Vudu, Boxee.tv, or Apple TV.

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pvera | 3 years, 5 months ago
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On Comcast here:

Broadband: it rocks, 20+MB down, 2+ MB up for less than $50. I beat the living crap out of mine, and haven't been able to hit the 250GB cap or the top 15% throttle. Two PCs, two VoIP phones (one is a corporate Cisco VPN phone), two AppleTVs and two Xbox 360s.

Phone: it was OK, but cancelled because it costs a lot more than Vonage after the triple play bundle discount expires.

TV: Stale on demand channels. Over-compressed HD. Whatever is shown at low HD compression looks absolutely fantastic. Weak HD lineup, many "HD" channels are upscaled 4:3 video with bars on the side.

Overall reliability: Phone service was spotty, and voice mail died a lot. The web front end for the phone service was horrible. TV uptime is rock solid, outages can be measured in minutes per year. Uptime for broadband is similar, to the point that one gets a panic attack if the modem loses lock, it's a very rare occurrence.

What sucks: We got Verizon fiber deployed here before almost anywhere else in the country, but they are so stupid that after four visits they still couldn't figure out how to pull down the last 25 yards of finer. It was the sorriest display of incompetence I have seen since Comcast sent me four techs to switch a cable modem. This is no joke: one to carry a clipboard, one to carry the new modem, one to carry out the old modem, one that unhooked and hooked cables.

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tulojit2quit | 1 year, 4 months ago
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If you are into HD and cutting-edge technology then I would suggest going with DISH Network. DISH Network has an Award-winning dual-tuner DVR, receiving CNET's Editor's Choice Award and PC Magazine Editor's Choice for Best DVR. DISH Network has the most HD in the industry and was the first provider to offer Video On Demand available in 1080p.DISH has the lowest all-digital prices nationwide, available everyday. Also DISH Network is #1 in Customer Satisfaction among all cable and satellite TV providers(According to the 2010 American Customer Satisfaction Index (ACSI)). I know this because I have been a long time DISH customer as well as an employee.

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morgandr13 | 3 years, 4 months ago
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I was a Time Warner customer until the Big Ten Network issue happened. I have been an Insight, Time Warner, and WOW customer. I am now a Directv subscriber. For the money, Directv is BY FAR the best. It has the most HD channels and I have only lost my signal once during the past year (during a wind storm). The price and picture quality is tons better than cable.

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bmlhailstone | 3 years, 5 months ago
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Here's my voice. DirecTV is the hands down winner over everyone. I've used every company. Cox, Time Warner, Roadrunner, Qwest, ATT, etc.

I got DirecTV a few years ago and have been very happy with it. I've used it in two states, and one was Minnesota. So snow really isn't going to stop you from watching TV. Unless the roof of your house gets over 4 feet of snow, I think you'll be fine. If you're really have problem in the winter, you could rig something up to protect it but not block its signal, but I imagine that would be unsightly.

But I never had a problem, in the hardest rainfall and the blusteriest snow. In San Diego, I obviously have no problems now. Plus, we get a couple hundred channels, we pay extra for all the sports and movie channels, but that gives you a really good variety. I'd look into them. Check out their channel list.

The same thing happened with Cox and Time Warner in San Diego. I don't know why they wouldn't want to get more channels for their subscribers but you won't have that problem with DirecTV, you just might have to pay a couple dollars extra for it. Oh, and by the way, I believe the Big Ten Network is channel 610, take a look at the list. http://www.directv.com/DTVAPP/epg/theGuide.jsp?expandId=262717834&expandTitle=888684261&d=366&h=7&tz=p

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