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M$6 December 16, 2008 04:33 PM

I would like the personal email address of a Direct TV customer service rep that would be willing to talk 2 me

I'm a Direct TV customer and their service frustrates me. I'm hoping to get some tips on how to better deal with customer service and billing at Direct TV.
Thanks,
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December 16, 2008 04:53 PM
I know this is a great site for asking questions, but if you do a simple google search, you can find managers email addresses. Most companies have this information on their website.

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December 16, 2008 08:49 PM
Thanks, I'm aware of other "official" ways to reach the company but I'm looking for an insider who is actually on the phones and knows the company ins and outs.

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December 16, 2008 05:05 PM
HZBitew@directv.com its a direct tv customer service email investorrelations@directv.com

Ellen Filipiak, Sr VP of Customer Relations: eafilipiak@directv.com

Here are some executive email addresses and phone numbers if you need to escalate an unresolved problem with DirecTV:

bruce.churchhill@directv.com, bbchurchhill@directv.com: EVP
john.murphy@directv.com, jfmurphy@directv.com: SVP, Controller, CAO
patrick.doyle@directv.com, ptdoyle@directv.com: SVP, CFO
HZBitew@directv.com: Heywot Bitew, Business Operation Analyst - 310-964-6508
eafilipiak@directv.com: Ellen Filipiak, Senior Vice President of Customer Relations

To send a valentine to DirecTV's CEO, Chase Carey, email chase.carey@directv.com.

The corporate switchboard is 310-964-5000. You might be able to get to his secretary by calling that number and saying, "Carey's office, please," in a professional and composed tone.

good response after calling good testimonials found
http://consumerist.com/5058055/reach-directv-executive-customer-service

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December 16, 2008 05:11 PM
This is supposed to be the phone number for the Office of the President of the company:
888-237-8327
and this is his email address:
chase.carey@directv.com
Source(s):
http://consumerist.com/consumer/executive-customer-service/directtv-ceos-co...


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December 16, 2008 05:36 PM
EMAIL- CLICK THE LINK---------------http://www.directv.com/DTVAPP/global/contentPage.jsp?assetId=1100070&footernavtype=5


Call
(Hours 8:00am to 10:00pm)
Home customers: 1-800-494-4388
Businesses - Bars & Restaurants: 1-888-200-4388
Businesses - Private Offices: 1-888-200-4388
Businesses - Business Viewing: 1-888-200-4388
Businesses - Hotel/dorm/hospital customers: 1-800-388-2505
Hearing-impaired customers (TTY): 1-800-779-4388


Write
Send a letter:
Customer Service
DIRECTV, Inc.
P.O. Box 6550
Greenwood Village, CO 80155-6550

Helpful Answer?  (0)   (0)    Tip kenford for this answer
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December 16, 2008 09:02 PM
Someone deserves a lot of money if they can actually answer this..I can tell you what one little old lady did when she got the royal run around from teh cable company--

went to the office and smashed their computer--that got their attention

http://digg.com/odd_stuff/Sick_Of_Waiting_75_Year_Old_Woman_Smashes_Up_Comcast_Office_With_A_Hammer

Helpful Answer?  (0)   (0)    Tip justmeinthisworld for this answer
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