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June 06, 2009 05:03 PM
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2. Download, install, patch and run at startup AVGFree and Spybot Search & Destroy.
Let me know in a private message if you need a "now what?" next step.
I hope someone can provide a solution for you. I know how frustrating it is. My last "mystery problem" resulted in me buying a Mac so I could do more work and less troubleshooting.
Source(s):
http://free.avg.com/download, http://www.safer-networking.org/en/spybotsd/
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use knoppix and copy the whole drive to an external drive and do a clean install.
It is windows and this is the best solution for these kind of issues.
But after the clean install, please secure your system with proper AV and anti spyware and harden the box with a good fw.
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Strange Windows problem at Welcome Screen
My computer has a very weird problem. When it boots up, it will reset itself automatically if I do not immediately log in at the Welcome Screen. If I just leave it sit for a minute or it does not log in fast enough, it will just reset itself. If I am able to log in fast enough so that the login sound plays before time is up, it works fine. It also does this in Safe Mode, but the time I have to log in is much shorter and it will reset before I can even begin to log in. I have already ruled out hardware problems because of the pattern it follows. I have also run several virus scans from outside of Windows and found nothing. I have also run a Windows Repair installation from the original CD, but that also did not fix the problem.
I am running Microsoft Windows XP Professional Service Pack 3. My computer is an HP Vectra VLi8 with a Pentium III 1GHz Processor and 512MB of RAM.
The even log also becomes corrupt often. When I can view it, it records the following errors whenever I log in:
Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The RAM Driver service failed to start due to the following error:
The system cannot find the file specified.
Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The Extra Driver service failed to start due to the following error:
The system cannot find the file specified.
The following is the entire log:
6/6/2009 10:58:29 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The IMAPI CD-Burning COM Service service entered the stopped state.
6/6/2009 10:58:27 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Remote Access Connection Manager service entered the running state.
6/6/2009 10:58:24 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Application Layer Gateway Service service entered the running state.
6/6/2009 10:58:24 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Application Layer Gateway Service service was successfully sent a start control.
6/6/2009 10:58:23 AM Service Control Manager Information None 7035 LAGESSE-1073BCF\Spencer LAGESSE-1073BCF The Remote Access Connection Manager service was successfully sent a start control.
6/6/2009 10:58:23 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Telephony service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The SSDP Discovery Service service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Network Location Awareness (NLA) service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The IMAPI CD-Burning COM Service service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The SSDP Discovery Service service was successfully sent a start control.
6/6/2009 10:58:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Network Location Awareness (NLA) service was successfully sent a start control.
6/6/2009 10:58:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The IMAPI CD-Burning COM Service service was successfully sent a start control.
6/6/2009 10:58:21 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Fast User Switching Compatibility service entered the running state.
6/6/2009 10:58:21 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Fast User Switching Compatibility service was successfully sent a start control.
6/6/2009 10:56:29 AM Print Error None 19 NT AUTHORITY\SYSTEM LAGESSE-1073BCF Sharing printer failed + 1722, Printer Microsoft Office Document Image Writer share name Printer3.
6/6/2009 10:56:25 AM Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The RAM Driver service failed to start due to the following error:
The system cannot find the file specified.
6/6/2009 10:56:25 AM Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The Extra Driver service failed to start due to the following error:
The system cannot find the file specified.
6/6/2009 10:54:56 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:54:56 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:55:19 AM EventLog Information None 6005 N/A LAGESSE-1073BCF The Event log service was started.
6/6/2009 10:55:19 AM EventLog Information None 6009 N/A LAGESSE-1073BCF Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
6/6/2009 10:53:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:53:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:53:34 AM EventLog Information None 6005 N/A LAGESSE-1073BCF The Event log service was started.
6/6/2009 10:53:34 AM EventLog Information None 6009 N/A LAGESSE-1073BCF Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
6/6/2009 10:51:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:51:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:51:40 AM EventLog Information None 6005 N/A LAGESSE-1073BCF The Event log service was started.
6/6/2009 10:51:40 AM EventLog Information None 6009 N/A LAGESSE-1073BCF Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
6/5/2009 11:29:50 PM EventLog Information None 6006 N/A LAGESSE-1073BCF The Event log service was stopped.
6/5/2009 11:29:19 PM USER32 Information None 1074 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The process winlogon.exe has initiated the restart of LAGESSE-1073BCF for the following reason: No title for this reason could be found
Minor Reason: 0xff
Shutdown Type: shutdown
Comment:
6/5/2009 7:00:51 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Office Source Engine service entered the stopped state.
6/5/2009 6:45:51 PM Service Control Manager Information None 7035 LAGESSE-1073BCF\Spencer LAGESSE-1073BCF The Office Source Engine service was successfully sent a start control.
6/5/2009 6:45:51 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Office Source Engine service entered the running state.
6/5/2009 4:50:22 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The iPod Service service entered the running state.
6/5/2009 4:50:22 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The iPod Service service was successfully sent a start control.
6/5/2009 4:50:07 PM DCOM Error None 10005 LAGESSE-1073BCF\Spencer LAGESSE-1073BCF "DCOM got error ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. "" attempting to start the service iPod Service with arguments """" in order to run the server:
{063D34A4-BF84-4B8D-B699-E8CA06504DDE}"
6/5/2009 4:38:49 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Windows CardSpace service entered the stopped state.
6/5/2009 4:38:49 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Windows CardSpace service was successfully sent a stop control.
I have no clue how to fix this, as I have never seen a problem like this. I also really would like to avoid a reformat/reinstall if that is possible. Google search hasn't been helping me. I have also posted a thread discussing this issue here: http://www.maximumpc.com/forums/viewtopic.php?t=93818
Any help anyone can provide would be greatly appreciated. Thanks!
I am running Microsoft Windows XP Professional Service Pack 3. My computer is an HP Vectra VLi8 with a Pentium III 1GHz Processor and 512MB of RAM.
The even log also becomes corrupt often. When I can view it, it records the following errors whenever I log in:
Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The RAM Driver service failed to start due to the following error:
The system cannot find the file specified.
Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The Extra Driver service failed to start due to the following error:
The system cannot find the file specified.
The following is the entire log:
6/6/2009 10:58:29 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The IMAPI CD-Burning COM Service service entered the stopped state.
6/6/2009 10:58:27 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Remote Access Connection Manager service entered the running state.
6/6/2009 10:58:24 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Application Layer Gateway Service service entered the running state.
6/6/2009 10:58:24 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Application Layer Gateway Service service was successfully sent a start control.
6/6/2009 10:58:23 AM Service Control Manager Information None 7035 LAGESSE-1073BCF\Spencer LAGESSE-1073BCF The Remote Access Connection Manager service was successfully sent a start control.
6/6/2009 10:58:23 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Telephony service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The SSDP Discovery Service service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Network Location Awareness (NLA) service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The IMAPI CD-Burning COM Service service entered the running state.
6/6/2009 10:58:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The SSDP Discovery Service service was successfully sent a start control.
6/6/2009 10:58:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Network Location Awareness (NLA) service was successfully sent a start control.
6/6/2009 10:58:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The IMAPI CD-Burning COM Service service was successfully sent a start control.
6/6/2009 10:58:21 AM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Fast User Switching Compatibility service entered the running state.
6/6/2009 10:58:21 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Fast User Switching Compatibility service was successfully sent a start control.
6/6/2009 10:56:29 AM Print Error None 19 NT AUTHORITY\SYSTEM LAGESSE-1073BCF Sharing printer failed + 1722, Printer Microsoft Office Document Image Writer share name Printer3.
6/6/2009 10:56:25 AM Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The RAM Driver service failed to start due to the following error:
The system cannot find the file specified.
6/6/2009 10:56:25 AM Service Control Manager Error None 7000 N/A LAGESSE-1073BCF The Extra Driver service failed to start due to the following error:
The system cannot find the file specified.
6/6/2009 10:54:56 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:54:56 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:55:19 AM EventLog Information None 6005 N/A LAGESSE-1073BCF The Event log service was started.
6/6/2009 10:55:19 AM EventLog Information None 6009 N/A LAGESSE-1073BCF Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
6/6/2009 10:53:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:53:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:53:34 AM EventLog Information None 6005 N/A LAGESSE-1073BCF The Event log service was started.
6/6/2009 10:53:34 AM EventLog Information None 6009 N/A LAGESSE-1073BCF Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
6/6/2009 10:51:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:51:11 AM redbook Information None 10 N/A LAGESSE-1073BCF This drive has not been shown to support digital audio playback.
6/6/2009 10:51:40 AM EventLog Information None 6005 N/A LAGESSE-1073BCF The Event log service was started.
6/6/2009 10:51:40 AM EventLog Information None 6009 N/A LAGESSE-1073BCF Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
6/5/2009 11:29:50 PM EventLog Information None 6006 N/A LAGESSE-1073BCF The Event log service was stopped.
6/5/2009 11:29:19 PM USER32 Information None 1074 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The process winlogon.exe has initiated the restart of LAGESSE-1073BCF for the following reason: No title for this reason could be found
Minor Reason: 0xff
Shutdown Type: shutdown
Comment:
6/5/2009 7:00:51 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Office Source Engine service entered the stopped state.
6/5/2009 6:45:51 PM Service Control Manager Information None 7035 LAGESSE-1073BCF\Spencer LAGESSE-1073BCF The Office Source Engine service was successfully sent a start control.
6/5/2009 6:45:51 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Office Source Engine service entered the running state.
6/5/2009 4:50:22 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The iPod Service service entered the running state.
6/5/2009 4:50:22 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The iPod Service service was successfully sent a start control.
6/5/2009 4:50:07 PM DCOM Error None 10005 LAGESSE-1073BCF\Spencer LAGESSE-1073BCF "DCOM got error ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. "" attempting to start the service iPod Service with arguments """" in order to run the server:
{063D34A4-BF84-4B8D-B699-E8CA06504DDE}"
6/5/2009 4:38:49 PM Service Control Manager Information None 7036 N/A LAGESSE-1073BCF The Windows CardSpace service entered the stopped state.
6/5/2009 4:38:49 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM LAGESSE-1073BCF The Windows CardSpace service was successfully sent a stop control.
I have no clue how to fix this, as I have never seen a problem like this. I also really would like to avoid a reformat/reinstall if that is possible. Google search hasn't been helping me. I have also posted a thread discussing this issue here: http://www.maximumpc.com/forums/viewtopic.php?t=93818
Any help anyone can provide would be greatly appreciated. Thanks!
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- Tags: weirdproblem, windows, login, ramdriver, welcomescreen |
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Answers (3)
June 06, 2009 05:30 PM
1. Backup all your important data in case you're seeing the beginning of hardware failure that may soon result in complete system failure. 2. Download, install, patch and run at startup AVGFree and Spybot Search & Destroy.
Let me know in a private message if you need a "now what?" next step.
I hope someone can provide a solution for you. I know how frustrating it is. My last "mystery problem" resulted in me buying a Mac so I could do more work and less troubleshooting.
Source(s):
http://free.avg.com/download, http://www.safer-networking.org/en/spybotsd/
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June 06, 2009 07:02 PM
Ah, forgot to say that I had cleaned out my system restore points right before I began having the problem. Isn't that ironic?
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June 12, 2009 08:17 PM
I would also do the same thing what @excellence said. use knoppix and copy the whole drive to an external drive and do a clean install.
It is windows and this is the best solution for these kind of issues.
But after the clean install, please secure your system with proper AV and anti spyware and harden the box with a good fw.
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Reply
June 16, 2009 11:00 PM
Thanks for your help, but I have already solved the problem. The solution can be found here:
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.help_and_support&tid=0dc9f0a8-09a8-401c-83bb-7c434a9fd71e&cat=&lang=en&cr=US&sloc=&p=1
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http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.help_and_support&tid=0dc9f0a8-09a8-401c-83bb-7c434a9fd71e&cat=&lang=en&cr=US&sloc=&p=1
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I did a search for "windows welcome screen reboot problem" and found one user who reports it was a faulty memory module even though the Bios check passed.
http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=233380&messageID=2350201
Another person on the same thread said their problem started after a power outtage. Suggesting to me that it's a hardware issue too.
On the following thread it also appears to be a hardware issue:
http://www.techsupportforum.com/microsoft-support/windows-xp-support/89929-windows-xp-keeps-rebooting-before-welcome-screen-can-only-get-into-safe-mode.html
To stop the reboot “loop”:
Control panel>system>advanced>settings (under startup and recovery)> uncheck the “automatically restart” box under “system failure”
But their problem turned out to be a driver issue that wasn't compatible with Zone Alarm.
The following thread had many sympathetic users attributing it to a bad power supply, IRQ conflict and (once again) hardware failure involving memory. One suggested the "repair" option (hit F8 during startup) but before I did that I'd take it to a shop and have my memory modules and power supply tested.
http://forums.bit-tech.net/showthread.php?t=56219
Good luck, let me know if anything I put down here for you inspired you to find the solution! :)