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November 08, 2009 04:53 PM
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Usually the following solves this type of problem:
1. Clear all Cookies, Temporary Internet Files, Passwords etc. You did not give specific details about which version of browser you are using, but this option can commonly be found under Tools/Options menu.
2. Reset browser to default settings. In IE this can be found from the Tools/Options menu under the advance tab.
3. After the above, close all browser windows and re-open.
4. Login to one of your required websites, making sure to choose to save passwords.
5. Close browser and re-open. Try going to your websites again to see if the above solved your problem.
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8 years of technical support experience.
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Answered Question

Mahalo is adding a tip to all questions that don't offer a tip.
my computer suddenly does not remember any of my "keep me signed in" information. what can i do to restore it to normal?
I have cookies enabled. I have all my internet options set to the proper settings for keeping me signed in, yet whenever i restart my computer, and visit my usually frequented websites (including my igoogle homepage), i have to sign in again.
is there a cache i need to find and manage somewhere, as i had to with my windows live messenger a few months ago?
has anyone else encountered this problem since the windows update before the last set?
is there a cache i need to find and manage somewhere, as i had to with my windows live messenger a few months ago?
has anyone else encountered this problem since the windows update before the last set?
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Best Answer Decided by Votes
| November 16, 2009 10:45 PM |
1. Clear all Cookies, Temporary Internet Files, Passwords etc. You did not give specific details about which version of browser you are using, but this option can commonly be found under Tools/Options menu.
2. Reset browser to default settings. In IE this can be found from the Tools/Options menu under the advance tab.
3. After the above, close all browser windows and re-open.
4. Login to one of your required websites, making sure to choose to save passwords.
5. Close browser and re-open. Try going to your websites again to see if the above solved your problem.
Source(s):
8 years of technical support experience.
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