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raith2006 3
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1 year, 4 months ago via answers.hackaday.com

trouble with photoshop

I am trying to install the trial version of photoshop for a class, but whenever I run the setup I get this error:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 61 error(s), 58 warning(s)

WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}

WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: The following payload errors were found during install:

ERROR: - Adobe CSXS Infrastructure CS5: Install failed

ERROR: - Microsoft_VC90_ATL_x86: Install failed

ERROR: - Adobe Media Player: Install failed

ERROR: - Adobe Linguistics CS5 x64: Install failed

ERROR: - Microsoft_VC90_CRT_x86: Install failed

ERROR: - Adobe Photoshop CS5 Support: Install failed

ERROR: - Adobe Bridge CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86: Install failed

ERROR: - Recommended Common Fonts Installation x64: Install failed

ERROR: - AdobePDFL x64 CS5: Install failed

ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed

ERROR: - Adobe XMP Panels CS5: Install failed

ERROR: - Photoshop Camera Raw: Install failed

ERROR: - AdobeColorCommonSetCMYK: Install failed

ERROR: - AdobeHelp: Install failed

ERROR: - Adobe Mini Bridge CS5: Install failed

ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed

ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed

ERROR: - AdobeColorJA CS5: Install failed

ERROR: - Adobe ReviewPanel CS5: Install failed

ERROR: - Photoshop Camera Raw (64 bit): Install failed

ERROR: - Microsoft_VC90_MFC_x86: Install failed

ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure

ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed

ERROR: - Suite Shared Configuration CS5: Install failed

ERROR: - Adobe Linguistics CS5: Install failed

ERROR: - PDF Settings CS5: Install failed

ERROR: - DeviceCentral: Failed due to Language Pack installation failure

ERROR: - AdobeColorEU CS5: Install failed

ERROR: - AdobeTypeSupport CS5: Install failed

ERROR: - AdobeColorVideoProfilesCS CS5: Install failed

ERROR: - AdobeColorCommonSetRGB: Install failed

ERROR: - Adobe Player for Embedding x64: Install failed

ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

ERROR: - Required Common Fonts Installation x64: Install failed

ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed

ERROR: - Adobe CSXS Extensions CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed

ERROR: - AdobeOutputModule: Install failed

ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed

ERROR: - Microsoft_VC80_CRT_x86: Install failed

ERROR: - AdobeCMaps x64 CS5: Install failed

ERROR: - AdobeTypeSupport x64 CS5: Install failed

ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed

ERROR: - AdobePDFL CS5: Install failed

ERROR: - AdobeCMaps CS5: Install failed

ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed

ERROR: - Required Common Fonts Installation: Install failed

ERROR: - Adobe SwitchBoard 2.0: Install failed

ERROR: - Microsoft_VC80_MFC_x86: Install failed

ERROR: - AdobeColorNA CS5: Install failed

ERROR: - AdobeColorPhotoshop CS5: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR: - Recommended Common Fonts Installation: Install failed

ERROR: - Adobe Extension Manager CS5: Install failed

ERROR: - Adobe ExtendScript Toolkit CS5: Install failed

ERROR: - Adobe AIR: Install failed

-------------------------------------------------------------------------------------
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rishiku's Avatar
rishiku | 1 year, 4 months ago
13
All honesty I would email Adobe about that. Looks like it might be something with your download missing a packet.

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raith2006's Avatar
raith2006 | 1 year, 4 months ago Report

its not a school computer, I am using my own laptop for the course, I did manage to solve the problem by installing yhr msi files first. also it helps to have the wireless disabled. thanks all the same.

silverhammer's Avatar
silverhammer | 1 year, 4 months ago Report

Also check that you downloaded the right package for your machine. Specifically the 32bit vs. 64bit install will only work on the right 32 or 64bit system. It's your operating system that must be compatible, not just the hardware.

Also you need Admin permissions which if it's a school computer you might not have.

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st2000's Avatar
st2000 | 1 year, 4 months ago
8
If your class is photo shop centric - you're in a bad situation. I could rant on about M$ and PhotoShop, but that wouldn't do you any good.

If all you need for your class is the ability to do graphics and adjust photos - I would recommend you abandon photo shop and get your self a FREE copy of an Open Source Program called the GIMP. You will find powerful features including layering (think of Disney animators painting backgrounds, foregrounds and character transparent sheets - then layering them together to render a scene). You will also find a lot more real help on the web (i.e. hardly any advertising to none and certainly free help for the asking) regarding this program. And you will be able to find a copy of GIMP that will run on just about any computer you have heard of (Apple Macs & IBM PCs) and some you haven't (Sun Microsystems).

You can start here:
http://www.gimp.org/

Or , in your case, specifically here:
http://www.gimp.org/windows/

If you are looking for instructions:
http://www.gimp.org/tutorials/

Lastly, if you have any doubts how strong the following is for this program -or- if you really need a paper copy of a GIMP book take a look at this page (at least a dozen books on the subject):
http://www.gimp.org/books/

BTW, here's the (obligatory) screen shot:

http://www.gimp.org/screenshots/windows_crop.jpg?rand=473260007

-good luck

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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st2000's Avatar
st2000 | 1 year, 4 months ago Report

@raith2006:

Did you try to google "photoshop Exit Code: 6"?

This problem is all over the web and on adobe.com's web site. And, after spending several minutes reading, apparently with no clear solution. More reason to abandon photo shop and M$. The only thing I picked up on is that some people have use something referred as CS5 (a version number?) successfully on Vista but not on Windows7 machines.

-good luck

raith2006's Avatar
raith2006 | 1 year, 4 months ago Report

the course is using Photoshop so gimp wont work(I use it all the time already), I was able to install it by installing the msi files before running the setup.exe, for some reason I had to plug in hy external hard drive for these to install but it is running fine now, the version is CS5 and it is running on windows 7. got it working with this solution so if anyone else encounters this problem you fix it that way.

st2000's Avatar
st2000 | 1 year, 4 months ago Report

I missed this (official looking) page:
http://kb2.adobe.com/cps/843/cpsid_84332.html

...however, I still find it funny that there are multiple solutions to multiple problems on this page (i.e. no clear problem let alone a clear solution).

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