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peggy rho...

M$1.00 Funded By Mahalo ? | April 02, 2009 10:16 PM

I am flyng on Hawaiian, trip already booked. I want to use American miles as an upgrade. Is this possible? And if so - where do I start?

I have miles with both airlines just not enough with Hawaiin to benefit.

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jeffhoard

April 03, 2009 12:20 AM

Hawaiian Airlines only allows you to redeem "Hawaiian Miles" there is no language that indicates they accept "American Miles"

But if you believe they are somehow affiliated you can contact the Miles department here.

HawaiianMiles Service Center:
Monday-Friday Hours: 8:00 a.m. - 4:30 p.m. HST
Toll-free 1-877-HA-MILES (426-4537)
Fax: 808-838-5304
Source(s):
http://www.hawaiianair.com/Aboutus/Pages/Faq.aspx#hmiles
http://www.hawaiianair.com/Aboutus/Pages/hm_contact.aspx

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morganeckl...

April 06, 2009 09:27 PM

I haven't tried to do this with Hawaiian, but I did try with another AA partner (LAN) and was told that the miles aren't transferable for upgrades. You can still earn AA mileage credit when flying Hawaiian, but just can't cross redeem miles. Seems silly to me, especially at a time when they're trying to improve customer loyalty, but I got the impression it is more of a logistical issue. If you hear anything else to the contrary, let me know!

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