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In the leading theater chain in Mexico, Cinepolis, is done as follows:
First of all it is sold as a premium service and is provided in a different section of the complex.
The theaters have fewer seats. More room between rows and less seats on each row than a regular theater.
You are received in a different counter where the hostess ask you and your party to select on a screen where you want to seat inside the theater. Then she handles you the numered tickets for the movie you want to see.
Next you see different food stands from ranging from your regular snack to sushi.
Here you have two options, one is to order before entering the theater or within it.
If you decide to order prior, then its pretty straightforward. Once the order is placed you pay there and then give your seats numbers in order for the waiter to locate you. Then you are asked when would you like your order to be delivered, before the movie starts or 10 minutes after it started.
If you decide to order within the theater then the process changes a bit.
There are 4 waiters inside the theater. The seats are equipped with a luminous number on the bottom, almost at floor level, (for you or your waiter to locate the seat) and a luminous signal activated by a button on the armrest; this way you can call the nearest waiter.
The waiter has a tablet pc device where he shows you without problems what you can order in total darkness. Beverages, food, snacks, candy, whatever (the selection is the same you encounter on the outside). You select it. The waiter then asks you how you are going to pay (card or cash). If youre paying with a card then it handles you a wireless terminal with automatic approval. If you opt for cash then when he/she returns with your order then it will give you your change.
You can order whenever you want, until 20 minutes before the end of the movie.
I hope you find this useful.
Ruben M
Source(s):
Personal Experience going to Cinepolis VIP Service in Monterrey and Mexico City.
Movie Theater Website
http://www.cinepolisvip.com.mx/
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It's a great way to watch a film.
Source(s):
http://www.enzian.org/
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They both had comfortable padded reclinable chairs, increased admission prices, and movies that wouldn't be all that popular if not for the fact you're eating at the same time.
The one in Arizona had the chairs pointed inwards to a table with a menu that a waitress came around a few times before the movie and asked us what we'd like. After we'd ordered everything, the movie started, and about 20 minutes in a different waiter silently refilled our drinks and provided us the meal. I also remember there being a button we could press to get any other service we wanted, but maybe I just dreamt that. :)
In Oregon, we ordered the food before hand and walked it into the movie theatre, which looked like a normal theatre but with a medium sized table between most of the chairs. It was far less convenient, because we had to turn to the side to eat. We also didn't get refills, or a regular waiter.
Arizona: http://www.farrellis.com/
Oregon: http://www.livingroomtheaters.com/
Actually most movie theatres I can think of, if you order food that takes too long to make, like a personal pizza, they'll deliver it to your seat when it's ready.
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Here in Texas we have the rather famous Alamo Draft House and near me is The Movie Tavern.
The Draft House is a little more... well... Austin (They have sing-alongs to Nightmare Before Christmas and B garde movies as well as first runs - once they played all three Lord of the Rings aback to back to back and did "Hobbit Meals" actually there were 7 meals since Hobbits eat 7 times a day. It ROCKED.) and The Movie Tavern is a nicer version of this.
Both operate on basically the same system: the movie theatre is laid out like a regular theater, but every other row is taken out an in it's place is a row of tables. On each table is a button (that lights up for the servers) for you to push whenever you need something. The button activates a message on a screen in both the kitchen and at the bar that lets them know your specific area and table and that you want something (they even have timers that let the management know how long you've been waiting!)
Anyhoo, soon, a server will come by with a PDA to take your order, which is radioed to the bar or kitchen with your table number - and then they bring you what you need!
We don't really go anywhere else now. I mean, at a regular theater you're going to drop about $30 bucks anyway (after popcorn and drinks at the Rave we recently went to, we spent the same!), might as well get some good food and a beer out of it!!
Source(s):
http://www.movietavern.com
http://www.drafthouse.com
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Answered Question
M$2.25
November 02, 2009 10:00 PM
Have you been to a movie theatre that provided in-seat ordering of food and beverages and what is the process/tech used to provide service?
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Best Answer Chosen by Asker
| November 03, 2009 12:32 AM |
First of all it is sold as a premium service and is provided in a different section of the complex.
The theaters have fewer seats. More room between rows and less seats on each row than a regular theater.
You are received in a different counter where the hostess ask you and your party to select on a screen where you want to seat inside the theater. Then she handles you the numered tickets for the movie you want to see.
Next you see different food stands from ranging from your regular snack to sushi.
Here you have two options, one is to order before entering the theater or within it.
If you decide to order prior, then its pretty straightforward. Once the order is placed you pay there and then give your seats numbers in order for the waiter to locate you. Then you are asked when would you like your order to be delivered, before the movie starts or 10 minutes after it started.
If you decide to order within the theater then the process changes a bit.
There are 4 waiters inside the theater. The seats are equipped with a luminous number on the bottom, almost at floor level, (for you or your waiter to locate the seat) and a luminous signal activated by a button on the armrest; this way you can call the nearest waiter.
The waiter has a tablet pc device where he shows you without problems what you can order in total darkness. Beverages, food, snacks, candy, whatever (the selection is the same you encounter on the outside). You select it. The waiter then asks you how you are going to pay (card or cash). If youre paying with a card then it handles you a wireless terminal with automatic approval. If you opt for cash then when he/she returns with your order then it will give you your change.
You can order whenever you want, until 20 minutes before the end of the movie.
I hope you find this useful.
Ruben M
Source(s):
Personal Experience going to Cinepolis VIP Service in Monterrey and Mexico City.
Movie Theater Website
http://www.cinepolisvip.com.mx/
| Asker's Rating: |
• Thank you for your detailed answer. A lot of great info! I need to find a theatre like this :)
Thanks!
Mike
Thanks!
Mike
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Other Answers (3)
November 03, 2009 03:06 AM
Oh, yeah. Small "cinema draft-houses" were all the rage in the mid 1980's. My favorite was http://www.enzian.org/ "The Enzian." (Past tense, because I don't live in the Orlando area anymore.) They have smallish tables surrounded by either 2 or 4 rather comfortable chairs. You buy your ticket, you have a seat in any of the 230 seats. Waiters make the rounds to get your order, they serve wine by the glass and beer by the glass or pitcher. The film starts, and the servers bring out your food and drink. The auditorium is set up on 4 levels, and there's plenty of room for the servers to move around. It's a great way to watch a film.
Source(s):
http://www.enzian.org/
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November 03, 2009 05:57 PM
I've been to two, one in Arizona, one in Oregon. They both had comfortable padded reclinable chairs, increased admission prices, and movies that wouldn't be all that popular if not for the fact you're eating at the same time.
The one in Arizona had the chairs pointed inwards to a table with a menu that a waitress came around a few times before the movie and asked us what we'd like. After we'd ordered everything, the movie started, and about 20 minutes in a different waiter silently refilled our drinks and provided us the meal. I also remember there being a button we could press to get any other service we wanted, but maybe I just dreamt that. :)
In Oregon, we ordered the food before hand and walked it into the movie theatre, which looked like a normal theatre but with a medium sized table between most of the chairs. It was far less convenient, because we had to turn to the side to eat. We also didn't get refills, or a regular waiter.
Arizona: http://www.farrellis.com/
Oregon: http://www.livingroomtheaters.com/
Actually most movie theatres I can think of, if you order food that takes too long to make, like a personal pizza, they'll deliver it to your seat when it's ready.
Permalink | Report
Reply
November 03, 2009 09:00 PM
Sure! Here in Texas we have the rather famous Alamo Draft House and near me is The Movie Tavern.
The Draft House is a little more... well... Austin (They have sing-alongs to Nightmare Before Christmas and B garde movies as well as first runs - once they played all three Lord of the Rings aback to back to back and did "Hobbit Meals" actually there were 7 meals since Hobbits eat 7 times a day. It ROCKED.) and The Movie Tavern is a nicer version of this.
Both operate on basically the same system: the movie theatre is laid out like a regular theater, but every other row is taken out an in it's place is a row of tables. On each table is a button (that lights up for the servers) for you to push whenever you need something. The button activates a message on a screen in both the kitchen and at the bar that lets them know your specific area and table and that you want something (they even have timers that let the management know how long you've been waiting!)
Anyhoo, soon, a server will come by with a PDA to take your order, which is radioed to the bar or kitchen with your table number - and then they bring you what you need!
We don't really go anywhere else now. I mean, at a regular theater you're going to drop about $30 bucks anyway (after popcorn and drinks at the Rave we recently went to, we spent the same!), might as well get some good food and a beer out of it!!
Source(s):
http://www.movietavern.com
http://www.drafthouse.com
Permalink | Report
Reply
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