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M$2 February 15, 2009 05:50 PM

What have been your experiences with services like Elance, Odesk and Guru.com?

What have been your experiences with these and similar services?

I'm interested in hearing both from people who've hired freelancers on these sites, and from people who've sold their services via such sites.

I'm also interested in hearing about all kinds of skill sets, whether it's software development, freelance writing, business consulting or anything else you may have used the sites for.

Would be interesting to know things like:

- How much experience do you have with using these sites?
- What are typical experiences, and what are good and bad experiences?
- Thoughts on cost and quality of work done through these sites
- What are the comparative strengths and weaknesses of the different sites?
- Anything else you think is interesting or worth knowing about them!
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Best Answer  Chosen by Asker

 
February 16, 2009 02:00 AM
Hi philipy

I'm using all three websites as a buyer and a provider. I sell services in the business consulting domain both as an individual and team manager. I pay a Guru subscription and an Elance company account. I myself offer business consulting services as an individual and my team members are BI & data mining analysts.

When it comes to cost oDesk gives the most bang for the buck for new providers wanting to start as freelancers. Although on oDesk there appear to be less jobs than on Elance, the quality is very good as I have been able to complete over 13 projects at oDesk myself and earn quite good money.

Elance is a bit difficult for new people wanting to start out because they are pricey. In my experience their support routinely gives bad experience up to the point where they don't answer emails or telephone calls. However, they have a good amount of projects open and provider companies. It is very easy to find good person to work with, just as is the case on oDesk.

When speaking of oDesk, their support is excellent, and they don't have as huge cost model trying to charge you at every incidence possible. They are very humble by charging only a 10% fee with absolutely NO other costs. Their I.T. infrastructure is excellent. If you are a company account as I am, then they don't charge anything for the number of team members. Elance charges for that, too.

Guru has good job posts, and in my experience many jobs expire without hiring anyone. This probably has nothing with Guru, but is a nuisance. They are a bit pricey especially for Vendors, considering their infrastructure is on lowest quality of all three providers. They don't even have a RSS feed and you can't even open job listings for categories you haven't paid. I have not tested their telephone support yet, but when I tried to migrate my feedback record from oDesk, they said they didn't want to support that.

As a summary, yes it is possible to earn money and find good providers. Just need to know how to do it :)

Hope my experience helps anyone else to evaluate these websites.
Asker's Rating:
• Two superb answers, it was tough to pick which was the best. This one is excellent for it's discussion of the pros and cons - and frustrations! - of the various systems. Thank you very much!


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February 16, 2009 08:37 PM
Very nice answer, thanks for the info!

Sounds like overall you are a fan of Odesk?

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February 15, 2009 07:55 PM
- How much experience do you have with using these sites?

I have posted between 75 and 100 projects as a "client"
and
I have completed between 10 and 15 projects as a "provider"

I have been using outsourcing websites since 1996.

- What are typical experiences, and what are good and bad experiences?

Typically, my experiences have been very good. I've found that clear, consistent and frequent communication is key to having a good experience.

An example of a good experience:
I asked for a trouble ticket system to be created. The programmer I selected was located in Russia and worked conciensiously through the process and to this day, continues to update the program as required.

- Thoughts on cost and quality of work done through these sites

You will receive the best quality and cost if you know exactly what needs to be done and can communicate it well. Since I am a programmer who ocassionally requests the help of outsourced labour because I get busy, I can easily convey in a language that is easy to understand exactly what needs to be done.

Again, since I know exactly what needs to be done, I know how long it will take to complete and as a result, how much it will cost. Proper Gannt charts are a good idea. You can easily outline tasks and assign landmark costs to each step.

- What are the comparative strengths and weaknesses of the different sites?

In short, the difference betwen Elance, Odesk and Guru.com comes down to 2 things. First, each site is comprised of different people with different skills. There is almost no ryme or reason to what type of people monitor which site at which time and as a result, it's often best to compose an RFQ at each site. Second, each site has a different workflow. Elance for example requires that providers are "certified" with simple tests.

Helpful Answer?  (0)   (0)    Tip robbrown for this answer
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February 15, 2009 08:20 PM
Good answer.

Do you use these services only for getting code written?

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February 15, 2009 09:13 PM
Nope, I've used labour from a variety of outsource websites for a variety of different tasks.

I've had articles ghost authored by folks from Rentacoder and Elance... directory submitting completed by other sites... programming done... design... just about anything that I need done.

I've found that it's well worth my money to avoid delays.

I've also worked as the provider for programming projects in PHP, Javascript, mySQL, server administration, etc. When it's slow, taking on projects isn't necissarily the best way to make money, but it's a great way to meet people and show them what you could do with larger future work.

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February 18, 2009 06:27 PM
Thanks very much!

I tipped you M$2, as the two answers are both superb, and either is worth best answer.

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