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January 31, 2009 11:43 AM

Nielsen Deletes Reply-To-All button on corporate email program. What do you think?

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January 31, 2009 01:51 PM
I think it's a pretty big sledge hammer for a relatively small nail of a problem. I can think of half a dozen better solutions (pop a dialog on reply-all asking if they really mean it, disable reply-all when the number of recipients on an email is too large, cut mail storage quotas....) but its possible that none of those are implemented as easily as just deleting the button.

On the one hand it is stupid, you're making it inconvenient for people who need the button, and if somebody really wanted to get around it for malicious purposes, no doubt they could. But the thing is, these are not children causing mischief because it is exciting - they're just stupid adults who like to think the world cares what they have to say. So I don't expect them to go out of their way to find a new reply-all.

I guess what I'm saying is, it wouldn't be the end of the world for me.


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February 01, 2009 03:57 AM
It sounds as if the person who made this decision was copied on one too many long pingpong email chains between a half dozen people all seated within spitball range of each other.

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