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Since you have quite a bit of conflicting information here, I want to reinforce that both Philipy and many of the other responses who recommend against using Norton are correct. I will even address the video of Leo Laporte stomping on the Norton box!
First of all, Norton has been known to be a resource hog in the past. According to Leo Laporte (the same guy stomping on the box!) in an episode of his weekly podcast and radio program, The Tech Guy, he stated that Norton claims that more recent versions of the A/V have been improved and don't have as much of an impact, but my personal experiences with most of these big "security suites" have been that they take up way too much system resources.
At this time, there's three Anti-Spyware/Anti-virus programs I would recommend. Two are free, one is commercial. The first is AVG which can be downloaded free from http://free.grisoft.com - The next is Avast Anti-Virus which you can get at http://www.avast.com/ - The third is a commerical product, and costs $30 to $40 a year. I actually picked mine up on newegg.com on sale for $15 but it's eSet's NOD32. Available at http://www.eset.com. All three of them are effective anti-virus and anti-spyware solutions.
Philipy is correct that even Norton shouldn't cause your computer to take an hour to fully boot. You should have the computer checked out by a professional or a pc-saavy friend. Most spyware/malware once on a PC is almost impossible to remove, so you would want to ensure that the computer is clean when you install any Anti-Virus application.
I definitely recommend backing up any personal data (music, movies,.documents, even program specific settings like favorites, bookmarks, etc...) prior to beginning any repair work on your computer.
Once you've done that, if you have to wipe your computer clean and reinstall windows and your programs, you won't have to worry about losing any data. Be thorough and go through your program listing and make sure you got everything. I personally use external USB drives for these backups. They're fairly inexpensive (You can get a 1TB external USB drive for $100 now-smaller ones for even less!)
Once your computer is cleaned an working properly (either after having it checked/repaired or reinstalled) then I would install one of the light-weight A/V applications myself or another response recommended.
Other recommendations I would make if you want to keep your PC safe is 1. Run the PC behind a router. Routers act like a firewall and prevent malicious content from randomly entering your PC from the Internet. 2. Always keep your PC up to date. Set windows update on automatic so it keeps your system patched. 3. If you do reinstall windows, install your anti-virus after installing and updating windows, but before installing any third-party software or surfing the web. 4. When surfing, be careful about what sites you go to, and what you click on. if you get a warning about viruses, make sure it's coming from your anti-virus program. Most spyware tries to trick you by showing you an alert that looks legit, but is the actual spyware disguised as an alert. 5. Use only legitimate software. Software downloaded over BitTorrent or Peer2Peer programs (Like limewire) can't be trusted and require more care and attention to run reliably.
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winmaster
I would recommend you visit the Norton website, download the removal tool, and then look at other alternatives that exist for adding to your computer's security. Such applications that actually do a decent job and don't tie up your system's resources include "Kaspersky Internet Security", AVG, Avast! Antivirus, and ZoneAlarm personal firewall. While Kapersky's software does cost you money, I have found it to be a great investment. Otherwise, the other applications listed have free versions available to non-commercial users.
In addition to software suites that you can install, becoming more knowledgeable about your computer and the Internet in general can do wonders for improving the security of a system. A high percentage of the exploits used to gain access to a user's system by a cracker are installed by the user who wasn't aware. Many P2P networks are used to distribute viruses and things like that, so learning on what kind of filetypes to look out for, such as EXE files, can help. Also, paying attention to those little check boxes when installing a program so that you're not ending up with hundreds of browser toolbars and thousands of malicious spyware and other things being installed. I hope this had made some sense, heh.
Good luck!
Source(s):
http://www.google.com/
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At the studio, we use the corporate Symantec End-Point Protection client, and most of the complains we've received about slowness were on the machines the previous regime had installed that were minimally spec'd. The machines we have the maximum amount of memory installed handle the background scans and updates much quieter and with less obtrusiveness that the minimally equipped machines.
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But since this is mainly based on CPU and hard disk performance you could always buy faster drives and a faster CPU. That would speed things up again.
Source(s):
10+ years in IT.
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All of the answers and comments here are extremely dangerous because you could well have some other major problem on your PC, and they are leading you to neglect looking for the real problem.
I would suggest you ask a techie friend to help you. Don't tell them the problem is Norton. Tell them your PC is taking up to an hour to finish startup, and can they take a look to see if they can figure out what's up. Do tell them the problem started recently, and as far as you know the only change you made is installing Norton. Or if you have made other changes recently too, tell them those as well.
You may some very serious problem or malware, or your PC may be horribly underpowered for the software you are trying to run on it.
Another possibility is that you might have accidentally set Norton up to run a full system scan every day, and are letting it run in the foreground where it will hog resources. Full scans only need to be done once a week or so, and they can be scheduled for a time when you don't need to use the PC, or run in the background where it leaves plenty of resources free for other apps to run.
Anyway, the problems you describe are way out of proportion to the performance effect that Norton would have on a normal PC in normal use.
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I would take a guess and say you have probably never re-installed windows on the machine you are using which might be the route you want to go. Over time a windows machine builds up general crap that slows the computer. After backing up all your important files you can reinstall windows and it will take the computer back to the performance you saw when it first came out of the factory... this is certainly a last resort, since it is time consuming, but after uninstalling Norton it might be the way to go.
Source(s):
10+ years working on Windows machines with a focus on typical home user problems.
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Source(s):
Building and maintaining a computer network
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Answered Question
M$5
March 21, 2009 08:54 PM
How can I get my computer to work faster, now that I use Norton security?
Since I've added Norton security to my computer, the computer takes seemingly forever to do anything. It takes up to an hour for the computer to be "ready" once turned on. Then when I enter the internet, it takes a very long time to be ready to go.
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Best Answer Decided by Votes
| March 22, 2009 10:15 PM |
First of all, Norton has been known to be a resource hog in the past. According to Leo Laporte (the same guy stomping on the box!) in an episode of his weekly podcast and radio program, The Tech Guy, he stated that Norton claims that more recent versions of the A/V have been improved and don't have as much of an impact, but my personal experiences with most of these big "security suites" have been that they take up way too much system resources.
At this time, there's three Anti-Spyware/Anti-virus programs I would recommend. Two are free, one is commercial. The first is AVG which can be downloaded free from http://free.grisoft.com - The next is Avast Anti-Virus which you can get at http://www.avast.com/ - The third is a commerical product, and costs $30 to $40 a year. I actually picked mine up on newegg.com on sale for $15 but it's eSet's NOD32. Available at http://www.eset.com. All three of them are effective anti-virus and anti-spyware solutions.
Philipy is correct that even Norton shouldn't cause your computer to take an hour to fully boot. You should have the computer checked out by a professional or a pc-saavy friend. Most spyware/malware once on a PC is almost impossible to remove, so you would want to ensure that the computer is clean when you install any Anti-Virus application.
I definitely recommend backing up any personal data (music, movies,.documents, even program specific settings like favorites, bookmarks, etc...) prior to beginning any repair work on your computer.
Once you've done that, if you have to wipe your computer clean and reinstall windows and your programs, you won't have to worry about losing any data. Be thorough and go through your program listing and make sure you got everything. I personally use external USB drives for these backups. They're fairly inexpensive (You can get a 1TB external USB drive for $100 now-smaller ones for even less!)
Once your computer is cleaned an working properly (either after having it checked/repaired or reinstalled) then I would install one of the light-weight A/V applications myself or another response recommended.
Other recommendations I would make if you want to keep your PC safe is 1. Run the PC behind a router. Routers act like a firewall and prevent malicious content from randomly entering your PC from the Internet. 2. Always keep your PC up to date. Set windows update on automatic so it keeps your system patched. 3. If you do reinstall windows, install your anti-virus after installing and updating windows, but before installing any third-party software or surfing the web. 4. When surfing, be careful about what sites you go to, and what you click on. if you get a warning about viruses, make sure it's coming from your anti-virus program. Most spyware tries to trick you by showing you an alert that looks legit, but is the actual spyware disguised as an alert. 5. Use only legitimate software. Software downloaded over BitTorrent or Peer2Peer programs (Like limewire) can't be trusted and require more care and attention to run reliably.
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winmaster
March 22, 2009 10:37 PM
Just because it has a bad record doesn't mean they can't fix it. The latest version of Norton is one of the lightest suites out there and really does a good job. I can understand that past bad experiencer with Norton could lead someone to not trust it but since he already bought it, perhaps someone could help him troubleshoot his current configuration.
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Other Answers (10)
March 21, 2009 11:20 PM
- Fact Refuted
A good software suite should have minimal affects when it comes to speed. There is no reason an antivirus should slow down a computer to the point that it is unusable (up to an hour to turn on is unusable in my mind). Many people that use the Free AVG or Esets Nod32 have stated that they notice no difference in speed after install.
http://forums.cnet.com/5208-7810_102-0.html?forumID=77&threadID=57506&messageID=1559747
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http://forums.cnet.com/5208-7810_102-0.html?forumID=77&threadID=57506&messageID=1559747
March 22, 2009 10:42 PM
Hmmm, I missed the part that said it took an hour to start. In that case, I would say that either Norton is conflicting with another program or your computer is just to outdated to function well on the internet.
As for an AV app having minimal effects, that depends on the computers hardware. If a computer is fast, the resources consumed by the AV app won't be missed. But if the computer is old (1Ghz processor, 128 MB RAM, ect.) it will be somewhat slower with an AV app.
To answer this question, I really need to know more about the hardware and software enviroment of the computer.
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As for an AV app having minimal effects, that depends on the computers hardware. If a computer is fast, the resources consumed by the AV app won't be missed. But if the computer is old (1Ghz processor, 128 MB RAM, ect.) it will be somewhat slower with an AV app.
To answer this question, I really need to know more about the hardware and software enviroment of the computer.
March 21, 2009 09:11 PM
You can uninstall Norton Security. That will free up a lot of your Windows system's resources that are tied up by that application, which has been programmed with the attitude of "All your base are belong to us" in that in order to make your system secure, it hooks itself into the deep underbelly of Windows and just sits there, growing more sickeningly fat while missing many opportunities to actually live up to its name. I would recommend you visit the Norton website, download the removal tool, and then look at other alternatives that exist for adding to your computer's security. Such applications that actually do a decent job and don't tie up your system's resources include "Kaspersky Internet Security", AVG, Avast! Antivirus, and ZoneAlarm personal firewall. While Kapersky's software does cost you money, I have found it to be a great investment. Otherwise, the other applications listed have free versions available to non-commercial users.
In addition to software suites that you can install, becoming more knowledgeable about your computer and the Internet in general can do wonders for improving the security of a system. A high percentage of the exploits used to gain access to a user's system by a cracker are installed by the user who wasn't aware. Many P2P networks are used to distribute viruses and things like that, so learning on what kind of filetypes to look out for, such as EXE files, can help. Also, paying attention to those little check boxes when installing a program so that you're not ending up with hundreds of browser toolbars and thousands of malicious spyware and other things being installed. I hope this had made some sense, heh.
Good luck!
Source(s):
http://www.google.com/
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March 21, 2009 09:25 PM
I don't understand what switching av applications would accomplish. Any other av app would slow down his computer as much if not more than Norton, assuming that he is running the latest version, which is very lightweight.
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March 21, 2009 09:57 PM
I'll second this, except for Zone Alarm. One of our laptops was just fixed, and the problem was Zone Alarm. The guy that fixed it, a good friend, says if he sees it installed on a computer, a good part of the time it's the problem. Even if it USED to be on it, because it will leave registry codes behind that can mess things up (that's what it was with ours).
Something can be lightweight and sink its claws in deeply.
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Something can be lightweight and sink its claws in deeply.
March 21, 2009 11:14 PM
- New Source
Well said!
When it comes to anti-virus software Norton has been known to be a major system hog. While their newest version is more lightweight it is still a hog when compared to AVG or Avast (I would stay way from Kaspersky only because I have had issues in the past with it... if you don't trust free software the only paid antivirus I feel is worth a shot is Nod32)
If you want proof that Norton is something to stay away from check out this video of Leo Laporte stating his opinion (Leo Laporte is one of the top members of the technology world with an international radio show, a huge podcast network online and form host of several tech shows on TechTV).
http://www.youtube.com/watch?v=lvDzarJOJNQ
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When it comes to anti-virus software Norton has been known to be a major system hog. While their newest version is more lightweight it is still a hog when compared to AVG or Avast (I would stay way from Kaspersky only because I have had issues in the past with it... if you don't trust free software the only paid antivirus I feel is worth a shot is Nod32)
If you want proof that Norton is something to stay away from check out this video of Leo Laporte stating his opinion (Leo Laporte is one of the top members of the technology world with an international radio show, a huge podcast network online and form host of several tech shows on TechTV).
http://www.youtube.com/watch?v=lvDzarJOJNQ
March 22, 2009 06:48 AM
I have to second this answer. Norton is awful. I'm sorry if you spent money on it. Switch to a different AV. I use AVG Free and it's fine. Make sure you remove Norton properly either thru Uninstall or removal tool. Uninstalling it incorrectly can break Windows. Good luck.
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March 21, 2009 09:50 PM
Another thing to do would be to install the maximum amount of physical memory your system can handle. Norton / Symantec products have been notoriously slow upon initial installs, but when they've been fully patched and have finished the initial scans, they've been mostly transparent. At the studio, we use the corporate Symantec End-Point Protection client, and most of the complains we've received about slowness were on the machines the previous regime had installed that were minimally spec'd. The machines we have the maximum amount of memory installed handle the background scans and updates much quieter and with less obtrusiveness that the minimally equipped machines.
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March 21, 2009 10:14 PM
The short answer is uninstall Norton security and buy something like Nod32 from Eset http://www.eset.com/. But since this is mainly based on CPU and hard disk performance you could always buy faster drives and a faster CPU. That would speed things up again.
Source(s):
10+ years in IT.
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March 21, 2009 11:22 PM
It is true that CPU and Hard Drive performance is a big factor this case clearly is something beyond that. With a system that takes up to an hour to turn on it is safe to assume there are several issues taking place and not just hardware problems.
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March 21, 2009 10:34 PM
While Norton might slow down your PC it shouldn't remotely take an hour to boot up and be ready to go! All of the answers and comments here are extremely dangerous because you could well have some other major problem on your PC, and they are leading you to neglect looking for the real problem.
I would suggest you ask a techie friend to help you. Don't tell them the problem is Norton. Tell them your PC is taking up to an hour to finish startup, and can they take a look to see if they can figure out what's up. Do tell them the problem started recently, and as far as you know the only change you made is installing Norton. Or if you have made other changes recently too, tell them those as well.
You may some very serious problem or malware, or your PC may be horribly underpowered for the software you are trying to run on it.
Another possibility is that you might have accidentally set Norton up to run a full system scan every day, and are letting it run in the foreground where it will hog resources. Full scans only need to be done once a week or so, and they can be scheduled for a time when you don't need to use the PC, or run in the background where it leaves plenty of resources free for other apps to run.
Anyway, the problems you describe are way out of proportion to the performance effect that Norton would have on a normal PC in normal use.
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March 21, 2009 11:28 PM
Since turning on your computer can take up to an hour I would assume there is more of a problem and not just an issue with the Anti-virus. My first question to you would be what are the computers specs? CPU? Memory? Operating System? I would take a guess and say you have probably never re-installed windows on the machine you are using which might be the route you want to go. Over time a windows machine builds up general crap that slows the computer. After backing up all your important files you can reinstall windows and it will take the computer back to the performance you saw when it first came out of the factory... this is certainly a last resort, since it is time consuming, but after uninstalling Norton it might be the way to go.
Source(s):
10+ years working on Windows machines with a focus on typical home user problems.
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March 22, 2009 07:47 PM
I have found that Norton has screwed up any system I've tryed putting it on. But if you want to keep it, you can do a few things that may help, first being defragment your hard-drive(s) (Windows comes with a program but I like the free defrag program that IObit puts out for free), clean your registry with a free program (available on CNET, advanced system care is a good one that does that and much more), clean up your temp folder. If your willing to spend some money, you can also add RAM to your system. Personally save yourself money and hassle and go for a free program like Avast or AVG, but I hope the above advice helps, its good to do even without Norton.
Source(s):
Building and maintaining a computer network
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