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2 years, 7 months ago

Something went wrong completing your request. (error : 500)
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I can't submit my task because of this.. Please help!!
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jeffhoard's Avatar
jeffhoard | 2 years, 7 months ago
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Mahalo as a whole is constantly updating and developers are frequently adding new features and/or updating and improving older ones.

You will notice announcements when a major deploy is being happening on Mahalo. Today @lon announced a Task and Page Management feature.

http://www.mahalo.com/answers/mahalo-answers-community/announcement-a-new-way-to-build-mahalo-pages

During these times you can expect odd behaviour, usually in the form of the error message that you displayed here.

Key is to not panic, if your work is still available carefully copy it into a text file on your computer so not to lose it, because in a lot of cases a quick CTRL-R refresh will fix the issue.

If refresh does not fix the issue, you still have a copy of your work, and you can come back to the site when the error has passed. If time is a concern naturally send us a bug report - we read them all and do our best to respond to each and in some cases the information provided in a bug report can help fix the issue.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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unwirklich's Avatar
unwirklich | 2 years, 7 months ago
9
I was getting this same message for about an hour alternating with "site maintenance". Perhaps they are preforming maintenance on some part of the site, and it's causing the errors. Mine went away on there own, give it some time and try again.

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duenhsiyen | 2 years, 7 months ago
11
I occasionally get this too. I'm not sure of the reasons. What I do first is I copy what I have written and paste this into a text file on my own computer, so I don't lose my work. Then I will open a new window in my browser, and navigate again to the same question, and paste my answer in the new window. More often than not, this will do the trick, and my answer will "post." If it does not, then I may try again, even switching browsers. But if this fails, then, I forget about it for a few hours and resubmit at a later time, and then it usually works.
source(s):
personal experience

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lilyloretta's Avatar
lilyloretta | 2 years, 7 months ago
10
Have you tried simply clicking the link again?

If so and it didn't work, try copying anything you've typed onto that page into a word document, then refresh the problematic page and try again - usually the text you've written should still be there and when you try to post it again, it should work.

I hope it gets sorted ;)
source(s):
Experience

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worldflavors | 2 years, 7 months ago
3
Many members have been going through this error message, including myself.

View this question and its replys
http://www.mahalo.com/answers/mahalo-answers-technical-issues/error-with-claiming-and-submitting-tasks.

I'm sure this glitch will only be temporary.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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