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M$1 February 05, 2009 05:05 PM

How much does it cost to be a member of the Better Business Bureau and how much is it to use a BBB seal?

I'm interested in knowing how much it costs to use these seals on your website and what does it entail to get one. See the pictures of the seals below. What's the difference between the blue one and the yellow one. I also noticed Mahalo Answers does not have any BBB seals on its website. Does that concern you, why or why not?
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February 05, 2009 05:49 PM
Thanks for asking this question, Easyeboy. This is something that i've been meaning to look into.

1) Cost
Cost to activate and maintain your membership varies. It depends on your location, your business and importantly, the size of your business.

"There is a license fee for participating in BBBOnLine. BBBOnLine Seal fees vary based on the size of the company. Pricing information can be obtained from your local Better Business Bureau." [1]

For example, a retail store in Manitoba, Canada with fewer than 6 employees would pay $22 per month and $255 annually. [2]

The BBB encourages you to contact your local office for exact fee information.

You can find your contact information for your local office here:
http://www.newyork.bbb.org/WWWRoot/SitePage.aspx?site=24&id;=d09c44d3-87d1-4689-98ee-1c1d1098ff24

2) THE DIFFERENCE BETWEEN SEALS
The BBB is particular about the seals that you display. From what I understand, they check up and review how you're using their seal through your marketing annually.

The 2 seals that you show above are current and accurate. There is also a black-and-white version that is approved for print.

The BBBonline Reliability program is designed to hold websites to a high standard. You must agree to their online practice guidelines and participate in their online arbitration process whenever required. [3]

3) MAHALO ANSWERS PARTICIPATION

It does not personally bother me that Mahalo does not participate in the BBB program. Mahalo Answers does not participate in e-commerce but rather facilitates an individually contributed tipping system.

Since there is not a traditional exchange of products, services, payment, and order fulfillment, I do not think that Mahalo needs certify with anyone.

I feel that their payout system is secure and effective. I don't have to provide any information to them other than my paypal e-mail address and they will pay me for tips received. While there could be a future problem with payout processing, I enjoy Mahalo enough not to worry about those types of things.

I hope that this is what you were looking for Easyeboy!
Source(s):
1 https://www.bbbonline.org/reliability/apply.asp

2 http://manitoba.bbb.org/WWWRoot/SitePage.aspx?site=159&id=85f5430f-5705...

3 http://www.bbbonline.org/reliability/requirement_small.asp

Asker's Rating:
• Excellent answer!


Helpful Answer?  (1)   (0)    Tip robbrown for this answer
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February 07, 2009 01:31 AM
This is an excellent answer

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February 07, 2009 02:58 AM
Brilliant, this guy is a professional answerer!

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February 05, 2009 05:36 PM
It cost me $650 for BBB Online a couple years ago. I don't know the newer seal "Accredited Business" and what that entails. Usually, they verify your business through D&B; and you pay them for the icon.

Since BBB is paid for and not regulated by anyone but themselves, most businesses don't care if the they have the seal or not.

Mahalo doesn't even need one at this point because they're not really selling products. Further, would you ask Microsoft, IBM or GE what their BBB rating is?

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February 07, 2009 01:34 AM
I am in Dallas.

I have had a web business since 1998. I joined BBB in early 2005 and put the BBB seal on my site early that year. It cost 650 per year for the membership. The seal is included.

The first year that seal was on my home page, my sales doubled. That increase has maintained up to about 6 months ago. Obviously that decline is no surprise to anyone.

I don't claim it will do the same for you but it is the best money I ever spent.

Helpful Answer?  (1)   (0)    Tip williamwaco for this answer
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