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No one has voted on this question yet :(
3 years, 4 months ago

Should Mahalo employees be listed in the Top Members list?

For example, darcy logan is the top person, but she works for Mahalo and I would believe is probably asked to contribute to answers. Maybe a better question is should there be a Top Member and Top Mahalo employee? Its bit unfair if (and maybe she isn't (oh, and I don't want to single her out, just she is top)) they get paid (over and above Tips) to be asking and answering whether directly (pay) or indirectly (increase in the value of possible stock options).

What do you guys think? In many ways doesn't worry me as I will never be near the top.
JMTC
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ssharon | 3 years, 4 months ago
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I think it is ok for employees to be listed in the top members list.

They get there the same way the rest of us do, namely by having the best answers to people's questions. They put just as much effort and thought into answering a question as anybody and should be recognized for their efforts the same way.

The fact that they may be compensated outside of the tip system is irrelevant to me. Their added incentive doesn't detract from their accomplishments.

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darcy logan | 3 years, 4 months ago
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Allow me to clarify something. I don't work for Mahalo. I am a freelancer and Mahalo is one company I work for. But I am not considered an employee. I am only paid for work we have contracted--and I am not contracted to do any work on Mahalo Answers. I have not been paid for any time I have spent on Mahalo Answers (unless you want to count tips).

Furthermore, Mahalo employees are required to recycle their tips into the system.

I have earned my position at the top--believe me. However, I did request that I be taken off the weekly top three, but was told that is not an option. I am encouraging Mahalo to have a more dynamic system that would highlight other users. I am as sick of everyone else of always seeing my avatar there.

I am active on this forum because I think it is a good idea and I would like to see it work. I know people think I spend every waking moment here, but I don't.

If you want to know more about the work I do for Mahalo, http://greenhouse.mahalo.com/How_to_Start_Writing_How_Tos_for_Mahalo

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jasoncalacanis | 3 years, 4 months ago Report

Darcy is not paid to work in Answers AND she can't make money from the system because of a policy I made at the start. I'm starting to think is kind of unfair that Darcy can't "cash out" and I may overturn this starting next month.

Darcy writes for our "How to" team where she makes $25 to $75 for writing our How to articles you see on Mahalo.com.

philipy's Avatar
philipy | 3 years, 4 months ago Report

No doubt he was misled by the picture of you locked up in a cage in the Mahalo basement... :)

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mollyfud | 3 years, 4 months ago Report

My mistake. As I say (obviously under the wrong impression that you worked for Mahalo) I have nothing against you and I agree with Sharon that you would have had to put much hard work in to getting to the top. I was interested in others opinions.

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albanian | 3 years, 4 months ago Report

If you aren't really locked in the basement I don't see how you find so much time to answer. I think they not only lock you in the basement; but feed you Twinkies and Jolt instead of bread and water.

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thedev | 3 years, 4 months ago
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I see no reason why Mahalo staff should not be on the top members lists. They work just as hard as non-staff to post answers to questions.

I do think it would be useful though to have some sort of indication that someone is a Mahalo staff member - maybe have the Mahalo flower after their name or something similar.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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jasoncalacanis | 3 years, 4 months ago Report

We might add that down the road, but as I've mentioned I want us to mix and mingle without getting preferential treatment from users (i.e. people picking us as best answer because they see we work at Mahalo).

If you want to know if someone works at Mahalo click on their icon... Mahalo team members are required to have their employment in the bio.

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easyeboy | 3 years, 4 months ago
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It does not matter if you are an employee, or work for Mahalo as a freelancer, as long as you've made it to the top, then you should remain there. I think that it might be helpful to know that Jason in fact works for Mahalo, but in due time the top people who work for Mahalo and those who do not work for Mahalo will be distributed. It's proven with myself that someone who is not a Mahalo employee can make it to the top.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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jasoncalacanis | 3 years, 4 months ago Report

Exactly. We had this discussion two or three weeks ago and I think I mentioned that it is a moot question because Mahalo employees are too busy with system management to be in the top 20 users.

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alfy's Avatar
alfy | 3 years, 4 months ago
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I agree with easyeyboy and ssharon, i don't see why you should not be there.
Your answers were chosen by people as good ones thus you climbed your way up as anybody else.
If being in any way related to mahalo was giving you an advantage then it would have made sense not to list you there, but it's not the case so enjoy!

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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philipy | 3 years, 4 months ago
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I think the participation of Mahalo staff and Jason Calacanis in Mahalo Answers is a fantastic plus. What better way for them to understand what's great and what's not working so well about the site? What better way to understand and care about their users than by being users themselves?

The only downside is sometimes I wonder if they've got more staff than users! :)

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

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philipy's Avatar
philipy | 3 years, 4 months ago Report

Well that is a reassurance. I wouldn't want you to run out of cash and have to pull the site. :)

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jasoncalacanis | 3 years, 4 months ago Report

Very good point... "we eat our own dog food." In fact, Mahalo employees are now required to have--at their own expense--a smartphone so they can suffer when they see the site on an iPhone or BlackBerry like the rest of us. :-)

We have ~30 staff members and 150-200k folks come to Mahalo a day... so, i think we've got that last part covered. ;-)

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