restore won't work on a ipod touch
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M$5 Answers
First: Do a hard reset. Turn the iPod Touch off (if it will turn off) and let it sit off for at least 30 seconds. Now hold down on the "Home" button (the round button with the square drawn on it), and while holding down on it hit the power button at the top of the iPod Touch. Hold down on both for at least 10 seconds. The iPod Touch should then boot up normally.
If when it reboots you still have the USB plug in icon, then do the next.
Second: With the iPod Touch off, connect the dock cable to the bottom of the iPod touch. Make sure the USB end is NOT connected to anything. Next hold down on the "Home" button. While holding down on the "Home" button, connect the USB cable to your Mac or PC, and keep holding down tell iTunes comes up. This should initiate the next type of reset, and should let you reset the iPod Touch via iTunes.
If need be let iTunes choose the firmware it wants to use, then upgrade from there if need be.
NOTE: This second technique will more than likely wipe out any data you have or had on the iPod Touch. You have been warned!
Third: If you can't even turn the iPod Touch off, press and hold the Power button and the "Home" button at the same time for at least ten seconds. The red power off slider should eventually appear.
Fourth: If none of these work I would recommend taking it to an Apple store, and see if they can do their reset magic there.
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M$
http://www.ipodtouchfans.com/forums/showthread.php?t=20139
http://www.pctoday.com/Editorial/article.asp?guid=&searchtype=0&article=articles/webonly/techsupport/453w10/453w10.asp&articleid=48833&WordList=&bJumpTo=True
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
plug into pc and will connected try to force restore
http://www.ipodtouchfans.com/forums/...ead.php?t=2790
sorry long read but i see basically your touch is in a loop and keeps freezing
download the 1.1.1 firmware once in force restore and itunes sees it
hold shift and select restore
window should open for you to select the 1.1.1 fw you downloaded point to it
click ok and it should restore
Not sure if this will work i have down it with my iphone and the steps are a little more involved due to the need to restore the baseband firmware
even after itunes restore " with iphone" you get a restore error but phone actually has been restored don't know if it work the same for touch
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M$
gotspeed,
If you take it to the Apple Store they may charge you. Be careful though, if it is a stolen iPod Touch, and it's in their database, they will call the cops on you.
As for what your next steps are. If someone did run a jailbreak on it, then you should still be able to do a Restore to factory settings from iTunes. Jailbreaking is always undone when you do a Restore from iTunes.
If you keep getting the error when you are trying to do a Restore from iTunes. A reboot of your computer may fix this. It means that there is a cache file possibly screwing up the Restore.
You can also try it from another computer using the latest iTunes. If the same thing happens on a different computer then there could be something deeper wrong with the iPod Touch.
Also, one last note. When you do a hard reset of the iPod Touch, I forgot to mention that you should keep holding down on the "Home" button all the way through the Apple Logo boot screen tell you get to the screen that wants you to connect the iPod Touch via it's doc cable to iTunes. If you don't continue to hold down on the "Home" button all the way through the Apple Logo screen it doesn't put the iPod Touch in full Restore mode.
I forgot to include the link to the actual Apple troubleshooting page for the error codes you're reporting.
http://support.apple.com/kb/TS1275
Thanks for the nomination Mysterygirl89!
"Be careful though, if it is a stolen iPod Touch, and it's in their database, they will call the cops on you."
yay that makes me want to take a ipod from the middle of detroit from a resale shop to them even more lol. i wounder if the cops would work with the guy from the resale shop and go after the guy that stole it and sold it to him, if it is a stolen ipod.
as for the s/n on it you can't read it with the naked eye. i had to take like 15 pictures and zoom in on different angles and piece together the s/n. when i searched the apple site for the s/n all it said was that it was replaced under warranty please use the replaced s/n something like that.
what ya think should i go. my guess is its possibly a stolen ipod just b/c he has no way to check weather or not it is when he buys it. its such a easy thing for some one to steal and sell to a resale shop. im still young and have a clean record and don't want to get some bs thief charge b/c im trying to help someone. he does have all the papers and drivers licence numbers for what he bought and who sold what. :( on the other hand every thing could be fine with it and it wouldn't be a problem.
Really excellent answer. Welcome to Mahalo!
if i take it to the apple store are they going to charge me to reset it? im working on this for a guy that owns a resale shop and someone bought it and after 2 weeks brought it back saying it quit working. i told him i think the guy tried to jailbreak it and messed it up. it shows the apple logo and the itunes with usb plug logo and thats it.
gotspeed,
If you are still having problems trying to restore the iPod Touch, and haven't, or won't risk, taken it to an Apple store yet (that's your choice). The problem could be with your iTunes install.
There are cases when iTunes crashes, or during a sync, device restore, device backup, or for what ever reasoner iTunes preferences become damaged. The result can be flaky syncing with one or more iPods/iPhones and iTunes. The simples solution is to reinstall iTunes on the computer where you are trying to do the recovery (or go to a different computer).
I would recommend backing up your iTunes library, uninstalling iTunes, rebooting, then reinstalling iTunes, and restoring your library.
You can also manually reset iTunes (meaning you don't have to go through the full reinstall). But this is NOT for the faint of heart, and some settings will be lost.
If you want to try and reset iTune manually you can use the following instructions.
NOTE: This will reset your iTunes preferences (but you won't lose, or at least you shouldn't lose music). Some of your settings will be lost! TRY AT YOUR OWN RISK!!!
________________________________________________
On a Mac:
1. Quit iTunes
2. Go to your user "Home Directory" > Library > Preferences
3. Now find:
- com.apple.iTunes.eq.plist
- com.apple.iTunes.plist
- com.apple.iTunesHelper.plist
- com.apple.iPod.plist
4. Move those four files to a temp folder somewhere (like the desktop).
5. Restart the computer.
6. Open iTunes
7. Try to connect the iPod Touch (using the hard rest method outlined above), and see if it will sync.
If this works then, you can throw away the temp folder that's holding the old preference files.
If it doesn't work (and you've tried everything above), then I think you've come to the end of the road, and Apple is your only recourse.
________________________________________________
For Windows:
1. Quit iTunes
2. Go to C:\Documents and Settings\\Application Data\Apple Computer\iTunes
3. Now find:
- iTunesPrefs.xml
4. Move this file to a temp folder somewhere (like the desk).
5. Restart the computer
6. Open iTunes
7. Try to connect the iPod Touch (using the hard rest method outlined above), and see if it will sync.
If this works, then you can throw away the temp folder that's holding the old preference files\.
If it doesn't work (and you've tried everything above), then I think you've come to the end of the road, and Apple is your only recourse.
________________________________________________
NOTE: In either of the above you can also restore your old preferences for iTunes by simply moving the files back (from the temp folder) to their original locations.
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Thanks everyone for your warm comments. I'm glad this is useful info.
Great answer... I nominated u in Sept 4: - Answer of the Day Contest **Weekend Edition** - Enter to win Mahalo Swag!
Way to go keep up the great work!
Great work @kenji . Keep up the great work.
i ended up taking it to the apple store after talking to the owner of the resale shop and the guy at the apple store said it looks as if the battery bad damaged and that would make it fail on the restore.