Yes, its bad. I'm not to sure about the education issue but I think that the biggest issues facing IT businesses are security, reliability, and privacy. And most managers don't know enough. I once ran across an unencrypted credit card processing page on comptia.org's website. Their a certification company that writes the Security+ Exam & issues the creditials. After two weeks of writting emails back and forth to tech staff I gave up. Brian Krebs at the wsj.com looked into the issue and they took notice. But the upper level IT manager still refused to either admit there had been a problem or he was getting a snow job by his tech staff. Only after six months when I ran across the same problem and he saw it for himself did he admit their was a problem... and I'm pretty sure somebody got canned. But there's Credit card companies and phone companies lossing data left and right and all I can figure is the managers just don't know IT. I mean the Pentagon this year lost nearly 4 terabytes of data on a military project. I mean we're in trouble.

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