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socalsue

M¢25 Funded By Mahalo ? | July 24, 2009 01:02 AM

Dave Carroll's 'United Breaks Guitars' song/video is the featured video on Dave's Mahalo page.

Is this the new way to elevate a customer service complaint?

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About Dave Carroll |
In Online Communication & Networking |
Tags: viral-video, dave-carroll, united-airlines, customer-service |
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Best Answer Decided by Votes

michelleld...

September 08, 2009 05:44 AM

I thought it was hilarious, and I liked his attitude about the whole situation. It's the ultimate f-you video, but done in such a way you can't really fault him for it. How many of us have wanted at some point to do the same?

I still watch the video and laugh - and song number two, well, just as funny in a different way.

i'm looking forward to song #3!

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Voted as best: socalsue, ewpldf

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