kpolich's Avatar
kpolich 4
17 Asked
6 Answered
0 Best
0
No one has voted on this question yet :(
3 years, 4 months ago

My Zune was stolen. Is it worth trying to report the serial number to Microsoft? If so, how?

Tip for best answer: M$1.00
Separate topics with commas, or by pressing return. Use the delete or backspace key to edit or remove existing topics.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$

What is Your Answer?

0
0
0

2 Answers

0
cyberangel's Avatar
cyberangel | 3 years, 4 months ago
4
You can report your Zune stolen by providing the serial number; however, there are no tracking options available as of yet. I still think it is worthwhile to report it as they will log this information in case the thief attempts to service / warranty / register your Zune.

To contact Zune support call: 1-877-GET-ZUNE (1-877-438-9863)
http://www.zune.net/en-us/support/contactsupport.htm





Note: Your home and vehicle insurance would cover theft if it was stolen from either. Also, most credit card companies cover theft.

American Express Gold Rewards Card generally includes the following protections:

Purchase Protection Plan: The Purchase Protection Plan will repair or replace illegible items, or reimburse the amount you charged to the Card for covered items, up to $1000 per Occurrence, if they are stolen or accidentally damaged up to 90 days from the date of purchase.

Buyer’s Assurance Plan: The Buyer’s Assurance Plan extends the terms of the original manufacturer’s warranty on covered items, up to one additional year on warranties of five years or less that are eligible in the U.S., when the entire amount was charged to your Card.

Visa’s purchase security: “Virtually everything” you purchase with your covered Visa card is protected in case of theft or damage for the first 90 days from the date of purchase. The plan allows you to replace or repair your purchases, get reimbursed for eligible items, and file claims online. Note that there is a $500 per claim maximum.

MasterCard also offers a similar 90-day program.

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$

Report Abuse

Post Reply Cancel
0
easyeboy's Avatar
easyeboy | 3 years, 4 months ago
9
First file a police report, and only then contact the company if you have registered your serial number. You will need to have the box of the Zune to find the serial number, or you might be able to find it from the store where you purchased it, if they hold onto it.

This is interesting, someone found their Zune through wireless.

http://zuneinsider.com/archive/2007/03/16/stolen-zune-recovered-using-wireless.aspx

You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.

M$
kpolich's Avatar
kpolich | 3 years, 4 months ago Report

Thanks for the reply, however, this does not answer my question. My question was not about what to do if my Zune is stolen.

My question asks "is it worth reporting... to Microsoft" (i.e. do they have any policy like watching for it connecting to Zune Marketplace) and secondly, how would I go about reporting it Microsoft.

Report Abuse

Post Reply Cancel

Learn something new with our FREE educational apps!

Private lessons in the comfort of your own home. Get back in shape or finally pick up a guitar with our great experts guiding you the whole way!
Learn Guitar
Learn Hip Hop
Learn Pilates