My home and search key on my Droid are not working. How do I fix this?
I recall powering down my phone, but the unusual part was that it restarted on its own. I am assuming this is because some sort of software update that occured at the same time that I powered down my phone. I can not be too sure.
Anyways, my home key and search key no longer work.
I have tried messing around with Lock options, but nothing has seemed to resolve the issue.
I powered down the phone, removed the battery, and restarted the phone. The problem persists. I even turned off the phone, removed the battery, and held the power button, then put the battery back in and restarted. I had read this might fix it in another forum. This didn't seem to help.
Additionally, and like others have reported, my additional Power Down Options have disappeared as well. When I power down my phone, it simply has the "Power Down" option and is missing the "Airplane Mode" and whatever additional options USED to be there.
Anyone know how to resolve this without doing a factory reset? If I have to do a factory reset, is there any way to save all my phone apps, etc. to my computer in an easy fashion?
More information on this issue can be found here:
https://supportforums.motorola.com/message/237548#237548
You will see that I posted my question here as well.
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M$4 Answers
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M$
First turn off the phone.
Then press and hold the X button on the qwerty keyboard and hold the power button at the same time
When you get the yellow triangle with the "!" let go of x and power and hold down the volume up button and the camera button. it should direct you to a menu where the 3rd options is to do the factory reset.
use the directional pad to select factory rest
choose the option that says yes
takes less than a minutes for it to go through the factory reset. Once it is done you choose the first option on the menu where it says reboot. Do that and then all you will have to do it re-set up your phone (entering email address, going through the activation, that kinda stuff).
Hope that clear for you. Good Luck!
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
You can leave an optional "tip" with Mahalo's virtual currency, Mahalo Dollars. If you are asking a difficult question that might require some research, or if you'd like a wide variety of feedback, a higher tip often leads to more answers to your question.
M$
I completely agree with you.
I used to work tech support for Apple and let me tell you, you void out your warranty if you let your friends "work" on it, or take their advise. Its really irresponsible. You get a warranty when you buy a phone, and nowadays new phones come out so fast, that we buy new phones before the warranty is up, so theres no reason not to go to the carrier and have them fix it. Also - even if you dont have a warranty, they may be able to offer you a good deal on a new phone if its not fixable, especially if you have been with the same carrier for a while.