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3 years, 2 months ago

My computer is having random connection problems. It can ping to different addresses but can't load pages in my web browser. Any fix ideas?

I will be browsing on my laptop(os - vista) over a wifi connection and everything will be working just fine. Then I will attempt to go to another page and instead of loading the web browser will just continuously think about loading without making any progress. When it's doing that I can still ping out from cmd and can still play Guild Wars without a problem. If I reboot the computer everything goes back to normal and I can browse again. I'm looking for either a way to prevent this or at least a way of resetting without needing the reboot.
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orange's Avatar
orange | 3 years, 2 months ago
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I would try this, it will allow you to Repair and Reset Windows Vista TCP/IP Winsock Catalog Corruption.

1. Click on Start button.
2. Type Cmd in the Start Search text box.
3. Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request.
4. Type: "netsh winsock reset" without quotes in the Command Prompt shell, and then press the Enter key.
5. Restart the computer.

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rhynndavrie's Avatar
rhynndavrie | 3 years, 2 months ago Report

Tried this one already, while it works, it doesn't prevent it from happening again. Since I can get internet browsing back by shutting down normally without doing the extra bit with the winsock reset it seems extra work with no benefit.

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nativenerd | 3 years, 2 months ago
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I agree with @dumblonde, it sounds like your drivers have corrupted out. Try reinstalling those(they are usually on the manufacturer's disk, or at least downloadable from their website). As an interim fix, go into device manager, scan down to "Network Adapters" and find your ethernet card. Right-click and choose uninstall. After it is gone, click "Actions" and "Scan for hardware changes" which will reinstall it. This doesn't necessarily reinstall the drivers, but refreshes them with what's stored on system. You will not need to reboot. Sometimes this will resolve for spyware/virus problems...sometimes you have to reload the entire thing. Let me know if this helps.

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cp24's Avatar
cp24 | 3 years, 2 months ago
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You can use netsh winsock reset at Command Prompt. This needs to be run as Administrator.
Follow the instruction to troubleshoot at the Microsoft Knowledge Base article and scroll down near the end of it.
source(s):
MS Knowledge base article
http://support.microsoft.com/kb/811259

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orange's Avatar
orange | 3 years, 2 months ago Report

His question says that his operating system is Vista.

nativenerd's Avatar
nativenerd | 3 years, 2 months ago Report

You need to reboot to reset winsock.

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shrubbins's Avatar
shrubbins | 3 years, 2 months ago
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It may be a DNS problem. Open a command prompt and type:
ipconfig /flushdns
See if that works.

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mace123's Avatar
mace123 | 3 years, 2 months ago Report

it is also called dnas.

orange's Avatar
orange | 3 years, 2 months ago Report

Yes this is also something else to try, and then after that command type ipconfig /registerdns

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albertalbs | 3 years, 2 months ago
3
Hi rhynndavrie,

After re-booting the system you lost your previous settings means, Your C:(Windows installation drive is locked) by any of the Restoration software.

Did you installed any Restoration Software like Norton GoBack or Deep Freeze...? If installed means, please configure that software for saving administrator settings. Otherwise Just uninstall those software from your computer. That is best.

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mace123's Avatar
mace123 | 3 years, 2 months ago
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Shut off the computer unplug verythig then leave it for two minutes then hook it back up and it shoud work.
source(s):
There is a thing called dnas wich can get overflowed with info then it kind of fizzes but do that and it should work.

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dumblonde's Avatar
dumblonde | 3 years, 2 months ago
4
Try the previous answers (winsock and dns flush) but it can also be caused by spyware. Spyware can corrupt the way your computer connects to the internet. I suggest a full scan using ad-aware, spybot, or some other program of the like.
http://www.lavasoft.com/products/ad_aware_free.php
http://www.safer-networking.org/index2.html

And sometimes it can be fixed by a system restore. I don't know why but I've seen random connection problems fixed by system restore.

If you have no spyware and system restore doesn't work, update the drivers.
But the fact that it's a browser issue alone seems like spyware to me so scan scan scan.
source(s):
Working the tech help desk in college.

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dumblonde's Avatar
dumblonde | 3 years, 2 months ago Report

@rhynndavrie Have you been able to figure anything out? How's it going?

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morriss003 | 3 years, 2 months ago
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As far as resetting without needing to rebook, sometimes by disabling the network connection, waiting a minute and then reenabling the connection you can get the system working again.

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greenscreencinema's Avatar
greenscreencinema | 3 years, 2 months ago
4
Dear God do you have the latest drivers for your laptop? Having to run winsock resets everyhour is ridiculous, you need a permanent solution. Either upgrade drivers, or upgrade your wireless network card altogether. Your current hardware is not cutting it.

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