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lon lon
 
M$5 June 23, 2009 10:04 PM

ANNOUNCEMENT: The First Mahalo Page Management Training Session! - Completed

Update: 1st Training Session complete, for those who missed it, the video will soon be available on the Mahalo Tutorials page.

On Wednesday, June 24, 2009 (this coming Wednesday), at 12 pm PST, we will be hosting the first-ever live Mahalo Page Management training session, on UStream.tv.

This session will consist of myself and @danielle discussing some basic suggestions, tips and strategies for managing pages, as well as answering viewer questions.

The show will be broadcast here:

http://www.ustream.tv/channel/mahalo-tutorials

We will also record the program and make it available to view at any time, in case you can't be with us for the live broadcast. If this goes well, we're hoping to have a lot more of these live sessions, to help new users get started in Mahalo.

If you have specific, general-interest questions you'd like us to address in the presentation, leave them below. The tip will go to whomever has the best suggestion for a discussion topic.

UStream.tv Mahalo Tutorial Session:

WHERE: http://www.ustream.tv/channel/mahalo-tutorials
WHEN: Wednesday, June 24, 2009 at noon PST
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Best Answer  Chosen by Asker

 
June 23, 2009 05:28 PM
I'm glad you're doing this.

I'm sure training the users will be very important for the success of Mahalo.

There's many topics you could cover in the series, but for the very first one, apart from demonstrating how to create a page as you plan, I would cover some background that people may not even be thinking about:

- What is the purpose of Mahalo and of Mahalo pages?

- What do visitors typically want from pages?

- What makes a good topic to cover?

- What makes a good page?

- What are the most important things to get done first on a page? (Assuming time is limited, and you can't do everything at once.)

- What does a really good page look like after it's been worked on for some time?

- What are some rules we should know? (e.g. about frequency of updating pages)

Also I would highly recommend that you afterwards transcribe some of the answers in a FAQ or somesuch. Videos are great for learning, but not good for quick reference or searching through.

There are plenty of other things I'd love to know about, but they may be for another day.
Asker's Rating:
• All good questions, and I think we got to most if not all of them...


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June 22, 2009 10:19 PM
Does this mean we get to see you guys instead of the weemes?
:D
Great idea!

For those in different time zones: these days PST means GMT-7.
So if you are in GMT -3 like me it would be at 4 pm.
If you are not there, well you can either do the math or move here.

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June 23, 2009 05:15 PM
"You can either do the math or move here."

:)

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June 22, 2009 10:22 PM
Oh thank goodness... do I ever need some training! :)

I'll prepare my list of questions!

Actually, I find the CMS pretty easy to use. It's just the "little stuff" that isn't documented that is driving me crazy.

Above all else, I'll be REALLY interested in workflow. Will you guys show us how you create a page from scratch? After the couple of years of work, I bet you guys can bang off wicked awesome pages like lightning. I'm really hoping to learn how to make a _really good_ page from scratch in as little time as possible.

Thank-you for doing this.

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lon lon
 
June 22, 2009 10:35 PM
Part of the training will be watching Danielle and I create a whole Mahalo page from scratch, definitely. Great suggestion.

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June 23, 2009 04:18 AM
"It's just the "little stuff" that isn't documented that is driving me crazy. "

Yep me too. So many things I would like to do that I don't know where to find the information either. Those little things do mean a lot.

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June 23, 2009 12:30 PM
Shoot, I just booked a meeting for noon PST (3pm my time).... I'll look forward to the recast though.

I'll toss up my questions after I watch the recast in case they're answered in the tutorial.

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June 23, 2009 12:55 PM
from scratch? but we users aren't allowed to do that are we?

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June 23, 2009 01:25 PM
I think so... I'm a regular user. After you search for something from the Mahalo search box, the top blue function bar has an option to "Create A Page".

http://img.skitch.com/20090623-ksky7euxf857ayyf19xt3ntymk.jpg

You can create a page about anything that doesn't exist. The only thing that I might suggest is that you search for similar, but different page titles before putting too much work into a page. Sometimes a page has already been created for a topic but has a different title from what you think it should be called.

If Lon and Danielle are creating a page from scratch, I'm sure that they'll go over this at the start of their broadcast too.

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June 23, 2009 11:55 PM
Yup, all community members can build pages from scratch. This tutorial will walk through new and old users through the process. Tune in and ask questions. We love feedback on the site

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June 22, 2009 10:28 PM
Sounds great!

And for you Japan viewers out there (if there are any others) that's 4:00am Thursday. So I might go for the re-broadcast version.

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lon lon
 
June 22, 2009 10:35 PM
We're going to hold many of these over the next few weeks. Not sure if any of them will be perfectly timed for Japan viewers, as I need my beauty sleep, but we'll see what we can do. Rebroadcasts will always be available and a good way to keep up with the discussions.

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June 22, 2009 10:56 PM
So are you trying to say that Japan is not your majority market!?!
Probably better to go with beauty sleep and leave it up to rebroadcast.

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June 22, 2009 10:58 PM
I have a suggestion.
Could you add a page on Mahalo with the videos (or links to the video page) and maybe some of the points discussed in the video in text form?

This might be a good place also to list tips like what tags are available
(single brackets for urls, double brackets for mahalo links, ??? for single line return characters, etc.)

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lon lon
 
June 23, 2009 12:43 AM
You will be able to keep an eye on Mahalo Tutorials for all of this information. It will include recaps of all the sessions, the rebroadcast videos and lots of other helpful info.

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June 23, 2009 02:39 AM
I kind of thought you would already have that covered. Thanks!

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June 22, 2009 10:30 PM
Great. Won't be able to attend online... glad the video will be available later.

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June 22, 2009 11:10 PM
Fantastic. I'm sure this will help me with the little things.

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June 22, 2009 11:11 PM
I think a good starter topic for the first episode would be simply how to get the most out of the Mahalo interface. Cover things like where to go for what, some shorcuts and of course tips. You could also perhaps go more indepth on things such as;

How to better keep track of your pages.
How to really update your pages and not just move things around etc.
How to promote your pages elsewhere on the web!
How to find new pages to manage.
How to create original pages.

You could also maybe cover things like what I will call page networking (both links to other pages from yours and "links" to other page managers who work together to make Mahalo better).

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June 22, 2009 11:20 PM
I know we have to manage our pages to keep them, but I'd like to know what kind updates you are lookign for. For example what kind of things should I change on my golf simulator page to keep it active? Things don't change very quickly in the golf simulator world.

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June 22, 2009 11:30 PM
Thank Goodness!
My pages have been in limbo for a while.
I puttered with my pages and made some changes, but I'd really like to know how I can make my pages glisten and shine!
Thanks for doing this Lon... oh, and get some beauty sleep before the shoot!

(the only real bunny I could find that's smiling!)


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June 22, 2009 11:36 PM
I can't wait! :)

For anyone who isn't in the pacific timezone, here's a link with the time in other timezones.

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June 22, 2009 11:52 PM
Sounds interesting. Let's see for a topic, how about:

Page Arrangement, like what sections should go where in order to make the page most appealing.

Also maybe some coverage of the wiki code and how to use it on the pages.

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June 23, 2009 04:13 AM
I second the motion on the wiki code and how to use it.

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June 22, 2009 11:58 PM
Here's a few:
Geographical pages just don't change frequently. For example city pages only change when there's a natural disaster and/or every year or so. What makes sense for a weekly change?
Big annual events only happen, well, once a year. There's some lead up and follow up; but, most of the year they don't change at all!
When you've done a how-to page, that's not going to change at all, normally. How would it?

The city and state pages seem to be mostly links with little text. Is it reasonable to write essays on them, or will the page get too big?
For that matter, is there a too big?
Source(s):
http://www.mahalo.com/new-orleans
http://www.mahalo.com/louisiana
http://www.mahalo.com/munich
http://www.mahalo.com/oktoberfest
http://www.mahalo.com/mardi-gras
http://www.mahalo.com/stormy-daniels-senate
http://www.mahalo.com/how-to-drink-beer


Tags: oktoberfest, beer, orleans, munich, new

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June 23, 2009 12:01 AM
This is a superb idea! A few discussion topic suggestions off the top of my head:

1. Copy and Pasting/Plagarism- I know this topic has been beaten to death, but I still see some pages with info copied and pasted straight from other sources, often without citations. It seems some people are not fully grasping the original content aspect.

2. Grammar and spelling- I think it's important that folks try to avoid these types of errors on their pages. Otherwise, it gives a very unprofessional look to things. I'd hate for someone to mistrust info they find on Mahalo because of something so easily remedied. Maybe suggest typing in MS word to check for blatant errors?

3.Structure of pages: It'd be worth mentioning that the guide note should come before the fast facts and such. I had someone come in and change this around on a page of mine.

4. How to add a featured object, like a video, that allows comments- This was something I personally had to search around a bit to find.

5. HTML-what's kosher and what isn't- for example, is it okay to change text color and such? Also, how do you italicize text?

6. Status of redirects- I know it's been mentioned already, but it seems lots of people are still confused over this so it'd be nice to have it cleared up for them.

7. What is NOT allowed on pages: nudity?, profanity?, illegal content?

8. Updating of pages: what counts as an update and what does not? How often?

That's all I got! I look forward to the video! =)

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June 23, 2009 04:15 AM
I second #s 5, 6 & 8 in your list

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June 23, 2009 12:32 PM
"I had someone come in and change this around on a page of mine."

Yeah, you know come to think of it, I've had a problem with that sort of thing too.

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June 24, 2009 06:50 PM
I thought the only people that could change our claimed pages were Mahalo staff and upper belts?

I've seen things move from where I placed them, but I assumed that was bugs, not someone changing them on purpose.

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June 25, 2009 09:22 AM
Nope. Apparently, anyone can change things. I just changed something (very minor) on your Kate Winslet page!

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June 23, 2009 01:07 AM
That sounds like a great idea to have a live video to show what to do. And a great way for the Mahalo community to feel more personal.


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June 23, 2009 02:27 AM
This is absolutely great timing!!! I have taken over "How to Use Coupon" and it's my first Mahalo page . . . so I have lots of questions when I go to update the page.

My Questions:
- When taking over an abandoned page, what is the first step that should be taken? I just don't know where to start, except that I removed a few things that just didn't belong and some repeated information that was in more than one place (I didn't see the point in making someone read it twice.)

- How do I make it my own, but still keep the integrity for Mahalo?

- Are there any required standards for layout? I've noticed a few people stating that they think there should be, but others didn't agree, an example being the placement of the "Top 7 Links".

Thank you. Thank you. Thank you. :D

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June 23, 2009 02:52 AM
Thank you, thank you, thank you! As a new page manager, I could use some guidance.

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June 24, 2009 12:17 AM
We're here to help, socalsue! We will definitely be taking questions about page building at the beginning of the session and can expand on page managing as it progresses.

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June 23, 2009 03:56 AM
Great ! Looking forward to learning all about Mahalo as I am new here and don't know much about managing pages.

Tags: mahalo, training

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June 23, 2009 05:39 AM
I wish that there was a "send a message to the staff" button on the page builder

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June 23, 2009 05:56 AM
Will it later be downloadable or viewable?

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June 23, 2009 06:56 AM
Oh! Very nice. I like this. I hope i will watch it:)
Source(s):
http://www.mahalo.com/netbook


Tags: mahalo, netbook

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June 23, 2009 03:05 PM
Sounds good :)

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June 23, 2009 03:36 PM
I'll be there.

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June 23, 2009 04:01 PM
oh that is great i'm new here and very confused

thanks

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June 23, 2009 04:06 PM
Excellent! I need the help.

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June 23, 2009 04:25 PM
Very excited about this! I will try to watch it live, but if not, glad that it's being saved to watch at my leisure.

I have a couple of questions that I felt awkward about asking, so I'm glad Mahalo is doing this!

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June 23, 2009 04:34 PM
Cool I'm glad

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June 23, 2009 05:54 PM
This is great news. I could use some training. I love the Mahalo-thing, but training would definitely increase my productivity, saving me time by giving me tips, answering a million questions I have and answering questions I haven't even thought of yet. Thank you. I'll be there.

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June 23, 2009 07:29 PM
I'd like to know what Mahalo is doing to fix the issues with saving with the ajax cms we're supposed to use.

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June 23, 2009 08:09 PM
looking forward to it!!

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June 23, 2009 09:12 PM
Fabulous! I have had such great success and enjoyment from Mahalo Answers and Mahalo Tasks, I have really had the desire to start managing pages, but still felt a little unsure. This will undoubtedly give me great direction and a starting point.

Thank You So Much!

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June 23, 2009 09:58 PM
After a week of noodling around, something like this would really help, thanks much! Not to take away from all the documentation that is already there, just something like this seems a really good idea...

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June 23, 2009 10:22 PM
I just joined, and this is going to be a great help I expect. I would especially like the ability to remove unrelated questions from my page, provided there are enough questions in reserve to keep the page filled out of course.

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June 24, 2009 07:34 AM
It is separating what we did in the Greenhouse... from the new Mahalo that I need more clarity on.

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June 24, 2009 11:11 AM
I am very interested in many basic things like adding page sections, (proper) layout, how to add links to other pages or persons, using bold, italics etc.
I won't be able to see the tutorial live, but will definitely check the stream afterwards.

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June 24, 2009 04:52 PM
i would like to know how to add links in the general description area like i have seen the remote guides do for me on new pages.

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June 24, 2009 07:23 PM
I listened to the instructions

Mahalo should have a way to turn off "recent updated" at the bottom of the page.

While watching the demo, I saw the recent updated section and Ion didn't seem to be phased by the fact that the content was inappropriate.
Source(s):
Here


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