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2 years, 1 month ago

Mahalo Payments for April

Unfortunately, due to a miscommunication between Mahalo and PayPal, we are experiencing a brief delay in March payments being delivered to user accounts. It is very unlikely that this delay will exceed 3-5 days. We sincerely apologize to all of our users who are expecting payouts for this month, and who received e-mail notifications that these payments were on their way. The payments had already cleared our system, and thus e-mails had been distributed, before we realized the extent and nature of the error.

We at Mahalo take full responsibility for this error, and for the delay in payments. We have learned our lesson, and will ensure that, in the coming months and years, such an error will never be repeated. Please let us know if you have any questions about the nature of the delay or anything else about the Mahalo Dollars cash-out system.

Once again, we are truly sorry for this error and will do our best to get all of your Mahalo Dollars payouts distributed as soon as humanly possible.

Thank you for your patience.

Best,
Krute
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stacy1172's Avatar
stacy1172 | 2 years, 1 month ago
4
Thanks for letting us know. It is so much better to be told something instead of waiting and wondering. I'm sure it will get worked out soon. I just hope it is by Monday, because it is my daughters 6th birthday and I don't want to have to put it off. She might want it to be put off though, cause then I would have to buy her something extra to make up for it...LOL. :-) Hope everyone has a great weekend!

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potterarchy | 2 years, 1 month ago
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It's cool. :)

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paresh's Avatar
paresh | 2 years, 1 month ago
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this information gives me pleasure that i can move without any hesitation....

as still i am not in the position of any payments, though i shall praise this information....

i would like to know, will there be any other problem regarding payments?
hope there should not be, but if it is something, please feel free to inform us.. so that we shall make some suggessions to solve the problem as soon as possible...

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chriswingate's Avatar
chriswingate | 2 years, 1 month ago
21
Good grief. Now I never got the email notification that my payment was on its way, but did notice according to my mahalo payments list, i got paid. Is this part of the goof for the payments this month? I'm one of those affected by this and hoping to get a payment.

thanks again for the heads up on this.

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mysterygirl89's Avatar
mysterygirl89 | 2 years, 1 month ago Report

5 days and still nothing.

chriswingate's Avatar
chriswingate | 2 years, 1 month ago Report

you're that worried too?

unwirklich's Avatar
unwirklich | 2 years, 1 month ago Report

Ditto, same thing here. Now i'm wondering if in 3-5 days I'll get a payment at all.

rollingspring's Avatar
rollingspring | 2 years, 1 month ago Report

I really don't know what kinda systems they use.

I have been using paypal for a long while and never had any problems, and you really don't need to contact paypal to make payments. Its quite simple.

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greytdogz1's Avatar
greytdogz1 | 2 years, 1 month ago
2
thank you for letting us know. I hadn't had a chance to check my Paypal account but at least I know that I can expect the $$ within the next few days. I would have wondered if I had checked my account and no payment was there.

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masontx's Avatar
masontx | 2 years, 1 month ago
6
Thanks looking forward to getting some money this month!!!

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rollingspring's Avatar
rollingspring | 2 years, 1 month ago
2
Mahalo has already defaulted on my payment before. This is nothing new.

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girlieq3000's Avatar
girlieq3000 | 2 years, 1 month ago Report

Was that not a completely different case?

rollingspring's Avatar
rollingspring | 2 years, 1 month ago Report

More like a different reason this time.

Last time they had a faulty system.

rollingspring's Avatar
rollingspring | 2 years, 1 month ago Report

I am not so sure what problem they had with their account that it took them long time.

Its not like they are doling out millions of dollars...

chriswingate's Avatar
chriswingate | 2 years, 1 month ago Report

if its not one thing its another with the payout system.

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victoria_reid | 2 years, 1 month ago
4
Thanks for the email and thanks for the followup! We'll think good thoughts and hopefully it'll get ironed out soon.
source(s):
mahalo.com

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dsaldridge's Avatar
dsaldridge | 2 years, 1 month ago
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O.K., ya got 5 days, bud, them I'm coming in. :)

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dsaldridge's Avatar
dsaldridge | 2 years, 1 month ago Report

I just checked my profile, and my payment request for last month isn't even there. That was when the site was glitching so much. I sent an email to Laura. Hopefully, you can pay me, because I really need that money.

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kty2777's Avatar
kty2777 | 2 years, 1 month ago
21
Thank you for the email notification, it was good of you to send those as well as leave this note here on the site. Hope it gets sorted out soon :)

Again, thanks for keeping us informed

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