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bbrookin | January 16, 2009 06:44 PM | in Mahalo Technical Issues

Why can't I submit answers anymore? Seems to be related to list formatting - that's when it started.

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cfinke | January 16, 2009 06:55 PM

What happens when you try and submit an answer? (What specifically is stopping the process?)

Also, what Web browser are you using

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bbrookin | January 16, 2009 07:22 PM

I type the answer in, hit "submit" and the page redraws with a new font and the bullet options above the response. No matter how often I hit "submit", nothing happens.
I'm using Internet Explorer on a Windows machine.

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cfinke | January 16, 2009 07:45 PM

Try holding down Ctrl and pressing F5 on the Answer page before you do your next answer. That should reload all of the files necessary for using the new editor.

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bbrookin | January 16, 2009 08:37 PM

Control - F5 didn't work. I tried hitting submit a number of times, it keeps coming back to the same page.

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tracebooks | January 16, 2009 07:21 PM

I'm having to click about 4-5 times before it will actually submit. I just cleaned out my Java and downloaded the newest version. In the past when something like that has happened, it's because I was having "Java Jitters"--too many versions interfering with themselves. So I know this time that's not the problem.

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cfinke | January 16, 2009 07:43 PM

Try holding down Ctrl and pressing F5 on the Answer page before you do your next answer. That should reload all of the files necessary for using the new editor.

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bbrookin | January 19, 2009 12:19 AM

Even 4-5 times doesn't work. I'm not sure what's up, but I'm glad it's on the office computer, and not on my home machine! Thanks for the suggestions, though.

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