answered question

answers (3)

buddawiggi
2
Votes
BEST ANSWER  chosen by asker   |  buddawiggi  |  June 21, 2009 01:46 AM
I have read about people having time delayed updates.
@ayla_zed I have been in a similar circumstance.
I contacted @lon he helped me a great deal.
I also was in contact with @markjeffery at mark@mahalo.com he assured me everything would be straightened out.
Within a short period of time everything was back to normal and things worked out great.
These methods will most likely work for your questions as well.
Good luck.
source(s):
@lon
@markjeffery
tags: mahalo, dollars
Asker's rating:  
A Few days have gone by, still no reply, no mony, or resolution, but you gave me the info on where to go for help..Thanks!

voted helpful: christhomson, jeffhoard, ayla_zed

voted unhelpful: matthewh

Comment
lesliec
lesliec  |  June 22, 2009 01:12 PM
Not sure why this was marked unhelpful but it is very helpful. He gave a couple great contacts.
buddawiggi
buddawiggi  |  June 22, 2009 01:30 PM
I have had a lot of success by contacting these folks with my issues or concerns.
I wish you the same.
jeffhoard
1
Vote
jeffhoard  |  June 21, 2009 02:27 AM
When it comes to money issues with your account the best route in getting immediate action is to submit an email to contact@mahalo.com that way the team can see your problem and one of the accountants can get to checking out your account right away and fixing the problem.

voted helpful: matthewh

Comment
drmatt
drmatt  |  June 21, 2009 04:06 AM
I've been telling people to go to feedback@mahalo.com, does it matter? Which is the best e-mail? How about jeffhoardisgreat@mahalo.com?
jeffhoard
jeffhoard  |  June 21, 2009 05:43 AM
Either/or Matt, but I think contact@mahalo.com reaches more team members.
soundboy
soundboy  |  June 21, 2009 09:25 PM
Jeff I have tried emailing contact@mahalo.com on 2 separate occasions regarding money issues, and I did not receive a response either time. What do I do?
soundboy
0
Votes
soundboy  |  June 21, 2009 09:23 PM
I also just noticed today that my tip earnings and balance do not match. I keep track of all my tips on paper so I always know how much I should have. Today I got about $2.25 in tips, but my balance is short about $1.
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