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M$0.25

rondata | November 06, 2009 10:37 PM | in Mahalo Answers Community

Goof in payment situation

I think I got refunded twice for my question about lungless salamanders. I choose no best answer a couple of days ago, and I *think* I was refunded then. I just got an email asking to pick a best answer, and I selected NBA it and got refunded again?

FTR : I did tip everyone who actually attempted to answer the question, I just never exactly got what I was looking for.

I hope this did not take away from the tips I gave!

tags: opportunity , bug , enhancement

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BEST ANSWER chosen by asker | jeffhoard | November 07, 2009 01:04 AM

Looks like all is clear on our end, in your Profile under Answers > Tips you can see the history of Mahalo Dollars going in and out of your account via Mahalo Answers, you can see where the M$5 was refunded from Mahalo today. I don't see a previous entry so your in the clear.

http://www.flickr.com/photos/33749589@N07/4081923226/

When you have any questions addressed directly to Mahalo it's always best to send them to contact@mahalo.com - It being Friday Night, this one could have easily been missed. :D

Cheers
Jeff Hoard
Community Manager

Asker's rating:

Thanks for the feedback :)

voted helpful: bluecash99, soundboy

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rondata | November 07, 2009 01:07 AM

Good to know, thanks. But are you sure you didn't refund me a few days ago too? I think it was either yesterday or the day before that I got the same message telling me I was refunded. :) I tipped everyone right before I selected NBA and then I got the expiration message today.

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jeffhoard | November 07, 2009 06:20 PM

I don't see any evidence of this, do you have a screenshot of what you are looking at? Again, all refunds appear in your history and I only see 1 refund.

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