answered question

answers (10)

robbrown
4
Votes
robbrown  |  July 02, 2009 11:47 PM
"What do you think? Good idea, or is it better to blend in with the crowd?"

Good idea.

I think that the staff has mentioned that this would be done eventually. I'm looking forward to this improvement too.

It doesn't really matter to me if the staff is in the stats and I think it's a real strength that the staff is so active in the community... but when there is a problem, it would be great to differentiate folks.

The all seem to use the WeeMe avatars... It might be sort of cool for them to have a special "Mahalo Staff" surfboard or something in the background so that they didn't stick out like swore thumb, but that you knew who they were when you needed them.
Comment
brian san
brian san  |  July 03, 2009 01:39 AM
I didn't think about adding something to the avatar. Maybe a good idea.
Like a big M on the avatar's t-shirt or a Mahalo baseball cap.
Though the tip on the belt might be easier to manage (and non-Mahalo staff can't imitate)
philipy
philipy  |  July 03, 2009 03:09 PM
Yes, it's a good idea.

For example...

Sometimes newbies don't realise that the person that answered in a discussion about something like the accuracy of the stats is the Mahalo CEO. They don't know is just somebody's two cents worth, and what is an informed answer, or official policy.
jasoncalac...
jasoncalacanis  |  July 03, 2009 05:41 PM
We'll be out of the stats in the next two weeks or so.
robbrown
robbrown  |  July 03, 2009 05:47 PM
That's too bad that you guys will be out of the stats completely.

It's fun to compete! I know it motivated me to try hard to score a few extra M$'s on answers when @jasoncalacanis took top earning spot away!
easyeboy
easyeboy  |  July 03, 2009 06:45 PM
That would be fair. Not sure if they should go completely out of the stats (whatever that means)
buddawiggi
8
Votes
buddawiggi  |  July 02, 2009 11:47 PM
I think it is a great idea. What better way to be helpful to the members than have the staff members clearly labeled.
Like someone wearing a "staff" t-shirt at a concert, clearly labeled to indicate wear to go for help.
Or the Red Cross worn on the helmet of a wartime medic.
Especially to someone new who might have a pressing question that has been overlooked by the rest of us.
Comment
pellrider
1
Vote
pellrider  |  July 03, 2009 01:16 AM
I agree completely. It is a very good idea.

voted helpful: brian san

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bunnyphuph...
2
Votes
bunnyphuphu  |  July 03, 2009 02:04 AM
I think it's a good idea and would help the newbies.
I agree with @buddawiggi regarding the whole 'staff' label.
What if they just gave their avatar's some staff t-shirts?

That way we'd feel like we were at a concert while logged on!

voted helpful: brian san, lesliec

Comment
krusheasy
krusheasy  |  July 03, 2009 09:16 PM
too funny
bernices
2
Votes
bernices  |  July 03, 2009 02:11 AM
I totally agree, it's a fantastic idea! It happens the opposite way too sometimes - people think the staff are "regular" users too.

voted helpful: brian san, lesliec

Comment
harmonydaw...
2
Votes
harmonydawn  |  July 03, 2009 05:53 AM
I sooooooo like this suggestion lol... really good idea... now that we are being color coordinated... why not let staff be easily identified.

voted helpful: brian san, lesliec

Comment
robschins
1
Vote
robschins  |  July 03, 2009 12:15 PM
I think that be'd a good idea, however you do find out pretty quickly whom here are staff :)

voted helpful: brian san

Comment
marcel m
2
Votes
marcel m  |  July 03, 2009 12:33 PM
I don't consider that a good idea i prefer the situation as it is because it is very egalitarian as it stands let all and sundry blend with the crowd.
source(s):
myself

voted helpful: brian san, greenfreelancer

Comment
brian san
brian san  |  July 03, 2009 12:58 PM
That's also a good point.
soundboy
1
Vote
soundboy  |  July 03, 2009 02:13 PM
Yes I think there should definitely be a way to tell the difference between staff and regular members. This way, users will know who to contact and who is qualified to answer the really technical mahalo questions.

I love that right now the staff is integrated with the community, but they should get recognition for their status as staff members. It could be something like a belt tip color, or a text label that says Staff, or more specifically what their actual position is on the site.

voted helpful: brian san

Comment
brian san
brian san  |  July 03, 2009 02:30 PM
Yes, I thought about different tags for different levels of Mahalo Staff too, but it might get a bit complicated. Thanks for the answer.
krysstel
0
Votes
krysstel  |  July 03, 2009 10:10 PM
great idea. please do! How about a blue headband like Apollo Ohno used to wear, on their icon. REAL easy to spot! thanks!
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