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M$5 April 21, 2009 04:59 AM

What is one piece of advice that you want to give to a new Mahalo Answers user?

Mahalo Answers is still relatively new, I am very pleased to see lots of new names and new active users every day. For the high belts out there, do you have anything you can share that can help newbies become successful at reaping the rewards here at MA.
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Interesting: notshocked22, xds

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April 21, 2009 02:10 AM
I would advise new users to focus on the person asking the question. Read over the question carefully, and ask yourself what you think the asker is looking for. Also, don't forget to read the entire question details instead of just the question itself.

Sometimes it helps me to think of a question in terms of, "If I was asking this question, what kind of answer/sources would I find most helpful?". Posting only a link is rarely helpful to anyone, and simply copying and pasting someone else's words is not only unhelpful, it is also unethical.

And maybe most importantly, inject some personal experience whenever possible. Anyone can google, but not everyone can speak from personal experience in a topic. Seek out those questions that you are qualified to answer or can adequately find the answer. It's okay to use a little humor at times, but use common sense to decide when it's appropriate and when it is not.


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Helpful: lwelch, notshocked22

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Voted as best: williamwaco, daigakuinsei
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April 20, 2009 08:05 PM
Sources sources sources! On fact based questions it's all about having a reliable source to back up your info. I saw a question the other day about what percentage of people part their car in their garage. Someone just said 70-80% do without leaving a source and thus nobody trusted the reliability of the answer. So, for the new users I'd say always know your source and don't claim answers as your own when you use something from said source.

http://www.youtube.com/watch?v=8To-6VIJZRE
Source(s):
myself!


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Helpful: jeffhoard, mattman4, dumblonde, notshocked22

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April 20, 2009 08:14 PM
Totally agree, sources on every question that requires one.

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April 20, 2009 08:14 PM
Mahalo Answers is a community of researchers whose mission is to help people find answers and information they trust. Staying focused on helping the user is the core of what we do, and most questions you face can be answered by simply referencing our mission and asking: "does this help the user find information they can trust?"
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September 17, 2009 03:21 AM
Where did you find Mahalo's mission?

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April 20, 2009 08:16 PM
Sources are important, but don't make your answer up out of nothing BUT sources. Summarize the answer the sources give you; explain why the sources are important. If you can link stuff from one source together with stuff from another source to create something entirely new, that's even better.

If the answer is a matter of opinion, you should provide some supporting rationales to justify your opinion. Sources can be helpful in that, too, but opinion-based answers do not have to be entirely factual in nature.
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cjd cjd
 
April 20, 2009 08:21 PM
Don't copy and paste.

Answer in your own words and explain what you mean. The asker wants to know every detail. This does't mean you write till kingdom comes! It means you write all the points needed for the answer to be good.

Some questions may require one or two words - maybe a phrase. Other questions, (often with high tips), require a lot of detail, some hard work and of course all the facts correct.

As well, enjoy Mahalo - if you don't enjoy it, you will probably leave and go onto Yahoo Answers. (But who would do that!!!)

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April 20, 2009 11:13 PM
That picture is awesome.

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April 21, 2009 03:59 AM
Keeping answers concise is an important tip. I've noticed that as the automatic tip level has risen, answers become longer. That's good in a lot of senses...but at the same time, has anyone else seen the 10-paragraph responses to Twitter questions? They're especially rampant in the recipes section today.

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April 21, 2009 12:54 PM
i just feel bad for the "paste" kid ... by default, he'll always be second to his brother "copy" ...

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April 21, 2009 03:02 PM
viridicus...you should post that as an answer!

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cjd cjd
 
April 21, 2009 04:13 PM
@dumblonde - I saw the photo and I loved it. I always wanted to use this photo...didn't know when to - and this was the BEST time to!

Do you think the next child will wear a "cut" t-shirt?

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xds xds
 
April 22, 2009 04:27 AM
Dollars to donuts these kids grow up to become reporters :P

COPY!

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April 20, 2009 08:27 PM
Always provide sources to your answers! I also recommend not always choosing to get an email sent to you, if you do not want updates on a particular question. You can also vote on answers, so don't forget that!

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Helpful: dumblonde

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April 20, 2009 11:25 PM
Voting is such a good point. The more people, the more accurate the results are. We want Best Answers that truly reflect what the community thinks is best.

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April 21, 2009 03:07 PM
I really think voting is vital to the process. It saddens me that so many great answers are not voted on.

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April 20, 2009 09:40 PM
Answer the question. If someone asks a multiple part question, be sure you answer all the parts.
Add sources, as everyone else has suggested. Bear in mind that the asker could probably have Googled or Wikied (or Mahalo'd) the answer themselves, and provide a better quality/sourced/interpreted response. If someone asks "What's your favorite..." you don't necessarily need sources.
Resist using humor, especially sarcasm. It doesn't translate well in a print-only medium, and can cause image problems for you. If there's a humor-related question, though - have at it!
Do not click "No" on "Helpful Answer" unless someone has really been UNhelpful. An example would be a smart aleck remark in response to a question, or an accusation, or missing the point of the question entirely. Not helpful does not mean "I don't agree with this answer". There's no better way to anger the community than to arbitrarily mark unhelpful.
Be kind. Not everyone using this service speaks English as their first language, or is having a great day.
Make us all smile, including yourself. Share photos and stories and experiences that illustrate your point. Funny pictures of Calacanis' bulldogs were some of the things that first attracted me to this group.
Have fun!

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Helpful: xds, jeffhoard, dumblonde, notshocked22, srgothard

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April 20, 2009 10:30 PM
excellent suggestions in regards to the social side of the community.

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April 20, 2009 09:43 PM
Draw upon your experiences and give the best advice you can. Follow up with sources that will provide even more clarity to the asker.

Also, explore!!!! Find questions that you have NO idea what the answer is and see what people have provided. I PROMISE you'll learn something new and cool everyday!

(yes, I realize this is TWO pieces of advice, but it's important!)
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April 20, 2009 10:30 PM
Great point, I learn a lot from reading other peoples responses and checking out their sources.

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xds xds
 
April 20, 2009 10:06 PM
Read the original question and already given answers and comments in their entirety !

Also, Please take the word "Can't" and "Isn't" out of your vocabulary.

This can't be done...
This isn't possible...
You can't do this...
I can't find..

Etc , you get the idea.

Just because someone asks A question that you are even 110% sure of the answer of productivity isn't available, this doesn't mean someone else might not know A productive solution.

In short....... don't answer crap.

Sorry to put it like that but pft.
Source(s):
My Brain.


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Helpful: jeffhoard, dumblonde, morriss003, notshocked22, romeo0830

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April 20, 2009 10:33 PM
That is a great point, many times I see people answering questions but not giving actual answers, I would rather have a question sitting in our unanswered pile waiting for an answer, the sitting in the answered pile without one.

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April 21, 2009 12:45 AM
So true and I admit to being deficient on this point.

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xds xds
 
April 21, 2009 02:20 AM
Thanks guys, just went out for groceries and came back to find my answer modded +3 up.

Makes ya feel all gooie inside =P

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April 20, 2009 11:19 PM
Ten pieces of advice:

1. Don't directly quote without attributing to the source! It's plagiarism.
2. It's been said in other answers but I'll say it again. Don't answer without seeing what other people have answered first. You risk repeating someone else's answer. Try to always contribute something new.
3. Don't answer what you don't know!
4. Be courteous and as helpful as possible.
5. Don't be afraid to refute facts. It's useful.
6. If you have a small tidbit or something you want to add, comment instead of answering.
7. When citing or listing sources, link to the specific pages instead of just the domain. It's much better to link to an article than say your source is webmd.com and leave it at that.
8. Edit if you find ways you can improve your answer. That's what it's there for!
9. Vote helpful on the answers you find helpful and like. Often you see comments and positive feedback on questions but no helpful votes. Helpful votes make people happy about their hard work.

10. And this, IMO is the most important one... Read the small print on the questions! Sometimes people only read the title and not the explanation. In the explanation the asker often specifies what they're looking for and it's important you read that as well. It prevents misunderstandings and superfluous answers. It also helps you do a better job!

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Helpful: notshocked22, littleghost, xds

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Voted as best: maurice
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April 21, 2009 03:10 PM
Refuting facts is clearly not used enough. In my first few days here, someone refuted my fact...I went back and reviewed it. They were right...I had trusted a very unreliable source!

Now when I answer, I'm sure I know what I'm using!

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April 21, 2009 12:48 AM
I would say, "Warning! If you give your opinion on an opinion question and expect to get flamed because other people don't agree with you, I am afraid that you are going to be sadly disappointed."

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April 21, 2009 12:53 AM
Well, I have to admit I've seen arguments on MA but you're absolutely right. MA is no place for trolls! I think everyone is too tame and polite here.

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April 21, 2009 01:57 PM
A lot of questions can be answered with a link. But this doesn't help people looking at these questions in the future. If that link disappears or changes the link won't be updated. So I feel you should copy and properly quote the part that answers the question. The number one answer says use your own words. The problem is some us are not adept at the language. I see no problem with copy and paste and quoting well. Especially in the case where your reporting on a report.

(IE What happened to such and such today?, Who did what today?, Who is blah dating?)

These examples are mostly gossip/news. In these cases because your not an eyewitness I see no problem with quoting the sources directly on the page.
Source(s):
My addled brain.


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Helpful: notshocked22

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April 21, 2009 03:12 PM
Copy and Paste can be used properly if sources are given credit! You are so right about broken or lost links.

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April 21, 2009 02:36 PM
I think the best piece of advice I can give is to make your best effort to help the asker. If you're doing this, you'll be friendly; you'll be honest in listing your sources and avoiding plagarism; you'll be as complete as you can without writing the definitive book on the subject; you'll be kind; you won't risk getting into flame wars; you'll try to make sure they understand by writing well and clearly; you'll try to make MA the kind of site people want to come back to and read. In short, giving your best effort to helping people will get you doing the right things, and keep you from doing the wrong ones. And in turn, your answers will be more likely to be chosen as the best ones.

The Golden Rule goes a long way here.

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