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brian san brian san
 
M$1 June 15, 2009 10:35 PM

Thoughts and suggestions for a "Mahalo User Guide" page

I have been working on a Mahalo User Guide Page: mahalo-user-guide
I'm wondering if anyone more has any suggestions for content.

Also, do you think it is a good idea or is there already enough info from the Mahalo staff?

Thanks!
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harmonydaw... harmonydaw...
 
 June 15, 2009 11:06 PM
When I worked in the Greenhouse, I felt that the information that explained how to work in the Greenhouse was much easier to find.. Since trying to work here, I am finding information of how to work in the new Mahalo world by accident, or because someone's question led me to some information. I personally would like to see all of the information about working in the new Mahalo, better organized and easier to find. Look at some of the Greenhouse pages to see what I am talking about. There was a page that basically listed all of the help pages... and you only had to go to one page which led you to all of others. This is what I am hopping to see. Instead of here a page, there a page. Just my two cents... but it has been one thing that has been frustrating to me and I know others. Good luck
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brian san brian san
 
June 16, 2009 07:13 AM
That is really what I was intending to do. To make a single page with links to all the relevant sections. But I am starting to think the (fairly new?) help dropdown on the main page of mahalo.com is pretty much filling that need. So I am now thinking just the addition of a more advanced FAQ would be nice to see.

Thanks!

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soundboy soundboy
 
June 15, 2009 10:53 PM
I think the Mahalo staff already have pages like this about how to use the website. But, there is nothing that says you can't make your own page about it.

This brings up a good issue I have been thinking about. I think the official information pages about Mahalo should be separate, and not part of the managed Mahalo Pages. Right now they are helpful, but they don't seem that official because they appear just like any other page that anyone can manage and edit.

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metalsand metalsand
 
June 15, 2009 11:09 PM
I agree. There should at least be links to a main page which is all about Mahalo, including all of the info, because people new to Mahalo won't know that you need to use the search option to find out about Mahalo. They're too new to fully utilize Mahalo yet.

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brian san brian san
 
June 15, 2009 11:16 PM
I think the how-mahalo-works page is intended to be the starting point for information. I'm just not sure if it has everything that is needed.

I was intending to add additional information while guiding users to the Mahalo pages that have information on the particular topic.

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danielle danielle
 
June 15, 2009 11:04 PM
Thank you for taking initiative, Bran San! Check out our pages on building and marketing your Mahalo pages. These will hopefully also help you in the process.

*How Mahalo Works
*How to Build a Mahalo Page
*How to Market a Mahalo Page

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brian san brian san
 
June 15, 2009 11:14 PM
Thanks. Those pages are all referred to from the page I put together

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brian san brian san
 
June 16, 2009 01:51 AM
I like the dropdown "What is Mahalo" section on the main page. And I think the 3 pages you mentioned are looking pretty good now. I'm wondering if a more advanced FAQ might be good to have though. The questions and answers I posted may be a good start, but I think that something more intuitive (a way to search through the FAQ) might be better.

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