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M$0.25

philipy | February 20, 2009 07:20 AM | in Mahalo Answers Community

SERIOUS BUG: My M$ that were pending payment dropped from M$120 to M$74 for no reason. Can anyone help?

The amount I had requested for payment was M$120, and that's what was always shown on my tips page until today. Now it is suddenly M$74. What's happening?

Nothing arrived in Paypal, so it's not that some partial amount was paid.

I was discussing my Paypal transfer with @sara in direct questions, but I am only allowed to ask her one direct question a day for some reason, so I can't ask her about this directly.

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BEST ANSWER chosen by asker | cfinke | February 20, 2009 07:21 PM

We've identified the problem, and we're working on fixing it right now.

Asker's rating:

Thanks for your help!

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philipy | February 20, 2009 08:09 PM

Cool.

I didn't realise you were a dev!

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cfinke | February 20, 2009 08:27 PM

All incorrect payment amounts have been restored; let me know if you come across any other bugs.

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philipy | February 20, 2009 08:47 PM

Unfortunately it's been "restored" to the wrong amount! It's now M$90 instead of the original M$120.

Thanks for you efforts so far though.

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cfinke | February 20, 2009 08:56 PM

Before today, we had pending payments displayed in M$. We decided that this might be misleading, as your pending payment showed M$120, but you would only be receiving US$90 through PayPal when your payment was made. So now, pending payments are displayed to show the amount you will actually receive.

Because your profile previously showed a pending payment of M$120, that is equivalent to a pending payment of US$90.

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philipy | February 20, 2009 09:05 PM

Ok, thanks for clearing up the confusion.

I didn't notice the subtle difference of the 'M' missing - $90, not M$90.

For me personally, I think the problem is solved! Thanks. :)

I'll leave this quesion open a little while in case anyone else wants to say anything. (Like Demanda.)

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demanda | February 20, 2009 07:48 AM

My pending amount is showing as $74 too, instead of the amount I requested.

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philipy | February 20, 2009 07:59 AM

Very strange! Well at least we're not alone. :)

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easyeboy | February 20, 2009 04:50 PM

That is happening to more than just you. I think you should contact feedback@mahalo.com and let them know what's up. It's odd that this is happening. Maybe they have a limit or something.

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philipy | February 20, 2009 05:33 PM

Did it happen to you as well?

If I am going to contact them, it is useful to have more details, about what's happened and to whom.

There is no limit. And my M$ just disappeared, they didn't go back into my balance.

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