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I would like to propose a beginning to a section on Page Presentation. Over time, this section could be developed.
"As the creator/editor of a page, your role is to make your page as user friendly as possible for your reader. Your goal is to make sure that the information flows in such a way that your reader is processing the content of what you say, rather than the way that you present it.
A simple place to start is to make sure that your presentation and your grammar follow parallel construction. This means that, if you choose a specific way to phrase your sentences or headings, then all sentences or headings should follow the same format. For instance, if you start an element in a list with a verb, then make sure that all elements start with verbs. If your heading is "Things you should know about being in business," you might list elements as, "Selecting a name," "Getting started," and "Paying taxes." If you switch your construction around from one element to another ("Getting started," "Business names," "Where to go to pay taxes"), you force your reader to change the way s/he processes the information, which requires mental work. If the reader is busy processing your presentation, then s/he has stopped processing content. If the processing becomes too much work, then the reader will stop reading in favor of something less tedious.
As soon as the reader starts thinking about clicking away from your page, you've lost him or her. Your goal is to keep your reader on your page. Your information is only as compelling as your presentation. The more professional your presentation, the greater its attraction for new and repeat customers. Moreover, your professionalism, or lack of it, is a reflection of the overall professionalism of Mahalo. Help to raise Mahalo's professional credibility by raising your own.
On Mahalo Answers, quality is contagious."
Brian San, you're welcome to use as much or as little of this as you wish.
Respectfully,
Shin
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M$1
July 03, 2009 04:21 AM
Help with content for a Mahalo User Guide.
A while back I created a page called Mahalo User Guide for a few things I thought were missing from the official help sections.
Now most of that information has pretty much been covered by the Mahalo staff.
I was going to abandon the page, but now I'm wondering if maybe a few more useful topics could be put there, such as:
When to use the "Unhelpful Answer" button
When to answer "No" to the "Interesting Question"
What types of things to report to Mahalo and how (spelling mistakes for instance)
So Please write a description for one or more of these topics, or something else you think should go there.
If the page starts looking useful, then I will ask the Mahalo staff to take it over and add it as a help resource for the site.
Thanks!
Now most of that information has pretty much been covered by the Mahalo staff.
I was going to abandon the page, but now I'm wondering if maybe a few more useful topics could be put there, such as:
When to use the "Unhelpful Answer" button
When to answer "No" to the "Interesting Question"
What types of things to report to Mahalo and how (spelling mistakes for instance)
So Please write a description for one or more of these topics, or something else you think should go there.
If the page starts looking useful, then I will ask the Mahalo staff to take it over and add it as a help resource for the site.
Thanks!
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| July 03, 2009 10:55 PM |
"As the creator/editor of a page, your role is to make your page as user friendly as possible for your reader. Your goal is to make sure that the information flows in such a way that your reader is processing the content of what you say, rather than the way that you present it.
A simple place to start is to make sure that your presentation and your grammar follow parallel construction. This means that, if you choose a specific way to phrase your sentences or headings, then all sentences or headings should follow the same format. For instance, if you start an element in a list with a verb, then make sure that all elements start with verbs. If your heading is "Things you should know about being in business," you might list elements as, "Selecting a name," "Getting started," and "Paying taxes." If you switch your construction around from one element to another ("Getting started," "Business names," "Where to go to pay taxes"), you force your reader to change the way s/he processes the information, which requires mental work. If the reader is busy processing your presentation, then s/he has stopped processing content. If the processing becomes too much work, then the reader will stop reading in favor of something less tedious.
As soon as the reader starts thinking about clicking away from your page, you've lost him or her. Your goal is to keep your reader on your page. Your information is only as compelling as your presentation. The more professional your presentation, the greater its attraction for new and repeat customers. Moreover, your professionalism, or lack of it, is a reflection of the overall professionalism of Mahalo. Help to raise Mahalo's professional credibility by raising your own.
On Mahalo Answers, quality is contagious."
Brian San, you're welcome to use as much or as little of this as you wish.
Respectfully,
Shin
| Asker's Rating: |
• Thanks again! Will get to work on this soon
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Other Answers (2)
July 03, 2009 03:42 PM
Thanks,
That's the sort of thing I'm looking to explain, but I'm hoping to get some "official" paragraphs that I can use on a page to help people understand that.
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That's the sort of thing I'm looking to explain, but I'm hoping to get some "official" paragraphs that I can use on a page to help people understand that.
July 03, 2009 07:49 PM
Here are some helpful Mahalo pages. How Mahalo Works
How to Build a Mahalo Page
How Mahalo Answers Works
How Mahalo Payments Works
Copy and Pasting on Mahalo
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I'd be interested in seeing how you would word a paragraph on these subjects:
When to use the "Unhelpful Answer" button
When to answer "No" to the "Interesting Question"
But you've already put quite a bit of work into your answer already.
Mahalo Answers is an excellent forum for questions on a variety of subjects. Many dedicated people put in a lot of time and effort to provide detailed and provocative answers. Unfortunately, however, there are those who are less interested in helping with a well-researched answer than they are in accumulating points with minimal effort. When the latter is obvious, it's appropriate to let that respondent know that the answer didn't advance the asker's understanding or that of interested people, nor did it advance the discussion in any meaningful way.
Following are some examples of unhelpful answers:
1) Saying simply, "I don't know."
2) Cutting and pasting the contents of a website without paraphrasing or distilling content, or providing a citation.
3) Cutting and pasting links without commentary.
If you can think of other examples to add to this list, please let me know.
On Mahalo Answers, quality is contagious.
Respectfully,
Shin