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jeffhoard jeffhoard
 
M$5 April 17, 2009 09:34 PM

Frequently Asked Questions - FAQ

There are many questions about the community that come up frequently, Within this thread we'll collect them and link to them for easy future access,

users who search "FAQ" in the search bar will stumble into this thread, so submit any helpful threads that you should be included.

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What makes a "Best Answer" on Mahalo Answers
http://www.mahalo.com/answers/mahalo-answers-street-team/what-makes-a-best-answer-on-mahalo-answers

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Where Can I read the Terms of Service?
http://www.mahalo.com/answers/mahalo-answers-community/where-can-i-read-the-tos

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How to quote Text?
http://www.mahalo.com/answers/mahalo-answers-street-team/answers-etiquette-how-can-we-quote-text-better
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What happens to Undecided Questions?
http://www.mahalo.com/answers/mahalo-answers-street-team/how-often-do-you-vote-on-on-undecided-questions-how-do-you-decide-who-gets-your-vote

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How to ask a question by Email?
http://www.mahalo.com/answers/mahalo-answers-community/could-someone-remind-me-how-to-ask-a-question-via-e-mail-please

How to Connect your Facebook account?
http://www.mahalo.com/answers/new-features/new-feature-facebook-and-mahalo-answers-connectivity-coming-tomorrow

How to Connect your Twitter account?
http://www.mahalo.com/answers/new-features/feature-you-can-now-claim-your-twitter-account-and-questions-on-mahalo-answers

How can I track new Questions on Mahalo Answers on Twitter?
http://www.mahalo.com/answers/new-features/just-discovered-thats-cool-now-how-do-i-track-qs-wo-bouncing-around-like-concept-but-dont-want-to-follow-just-answers

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How to Import Questions from Twitter?
http://www.mahalo.com/answers/new-features/new-feature-twitter-import-tools-green-belts-or-better-only

Popular Importer Search Terms?
http://www.mahalo.com/answers/mahalo-answers-suggestions/whats-your-favorite-search-to-import-questions-from-twitter

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I offered a tip on a question, how do I refund it?
http://www.mahalo.com/answers/mahalo-answers-technical-issues/if-i-select-no-best-answer-after-3-days-can-i-still-get-a-full-refund-i-would-like-to-leave-my-question-and-tip-out-there-longer-but

Where is my Mahalo Payment?
http://www.mahalo.com/answers/mahalo-answers-technical-issues/where-is-my-mahalo-answers-payment

What is the W-9 Policy?
http://www.mahalo.com/answers/new-features/announcement-w9-policy-update

Do non-US residents need to sign a W-9 form?
http://www.mahalo.com/answers/mahalo-answers-community/do-non-us-residents-need-to-sign-w9

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How to tell which users are Mahalo Employees
http://www.mahalo.com/answers/mahalo-answers-community/how-many-users-on-mahalo-answers-are-actual-mahalo-employees-hired-by-mahalo-and-how-do-we-tell-who-they-are

Where can I go to chat with Mahalo?
http://www.mahalo.com/answers/mahalo-answers-community/what-is-the-best-place-to-meet-chat-with-mahalo-answers-users
Interesting Question?  Yes (8)   No (0)   

Interesting: mattman4, chrisbeks, interzone, smokenherb, kevinbernard31, jasoncalacanis, gwenhwyfar, bestpay

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Best Answer  Chosen by Asker

interzone interzone
 
 April 18, 2009 05:33 PM
Very good idea, Jeff!

I dug through some three weeks of past Mahalo Answers Community stuff, and have found five more Q's & A's which, I think, qualify for FAQ:

Why Mahalo doesnt contain e mail service?
http://www.mahalo.com/answers/mahalo-answers-community/why-mahalo-doesnt-contain-e-mail-service

Do I need a Twitter account to upload questions from Twitter?
http://www.mahalo.com/answers/mahalo-answers-community/do-i-need-a-twitter-account-to-upload-questions-from-twitter

Why can I log into mahalo answers with my facebook connect account, but not onto the mahalo main page?
http://www.mahalo.com/answers/mahalo-answers-technical-issues/jasoncalacanis-why-can-i-log-into-mahalo-answers-with-my-facebook-connect-account-but-not-onto-the-mahalo-main-page

I signed up before Mahalo implemented Facebook connect, is there a way to link my accounts?
http://www.mahalo.com/answers/new-features/jasoncalacanis-is-there-a-way-2-link-my-fb-account-to-my-account-even-though-i-signed-up-before-the-implementation-of-fb-connnect

Can I copy and paste Questions and Answers from Mahalo Answers onto another site as long as I reference Mahalo as the source?
http://www.mahalo.com/answers/mahalo-answers-community/can-i-copy-and-paste-questions-and-answers-from-mahalo-answers-onto-another-site-as-long-as-i-reference-mahalo-as-the-source

The last one is particularly interesting, not least because the answers, including the Best Answer, are not exactly in line with Mahalo's own TOS, if you ask my opinion.
Asker's Rating:


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bestpay bestpay
 
June 17, 2009 08:20 PM - New Source
Mahalo-FAQ is also a useful resource.
http://www.mahalo.com/mahalo-faq

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Other Answers (7)

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mattman4 mattman4
 
April 17, 2009 09:42 PM
Having all this info in one place is a good idea.

I think it would be interesting to see an FAQ list for general questions. "Why is the sky blue?" would probably top that list.

http://www.mahalo.com/answers/environment/how-many-times-has-the-question-why-is-the-sky-blue-been-asked-on-mahalo-answers-is-there-a-reason-why-this-is-asked-redundantly

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jeffhoard jeffhoard
 
April 17, 2009 09:44 PM
Those are fine, a question like that generally comes from newer users trying out the service, I want to keep this list for general questions about the Mahalo Service.

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bbrookin bbrookin
 
April 17, 2009 10:47 PM
Ahhhh...thank you jeffhoard. I am forever fiddling around trying to find the link to import Twitter answers. You have earned a weekend, sir! Cheers!


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smokenherb smokenherb
 
April 18, 2009 12:09 AM
Why can't we upload photos right from our computers to support our answers/comments? Or can we and I'm missing something.

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jeffhoard jeffhoard
 
April 18, 2009 12:14 AM
that's right, you can't upload images you can only use urls.

--quote--
Enter the URL of a .jpg, .gif, or.png file
Or the URL of a photo on Flickr
---/quote---

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smokenherb smokenherb
 
April 18, 2009 12:36 AM
I understand we can only use urls but may I ask why we can't upload directly from our computers? (in some cases it sure can make things a lot easier)

example, I have loads of Hubble photos on my computer but I'll have to find a site posting the same Hubble photos I would like to use to answer your Hubble question and use their urls and that may take some time.

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jeffhoard jeffhoard
 
April 18, 2009 01:21 AM
I think maybe it's a way to save resources/money by not hosting images? But that's just a guess. If you really think the site would benefit from such a feature you can suggest it to feedback@mahalo.com

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jasoncalac... jasoncalac...
 
April 18, 2009 04:58 AM
We'll add that feature at some point.

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garryvicto... garryvicto...
 
April 18, 2009 04:28 AM
Here are my TOP 3 FAQs:

1. Mahalo Answers or Mahalo Greenhouse?
http://www.mahalo.com/answers/mahalo-answers-community/what-can-you-say-about-mahalo-greenhouse

2. Should a user be able to embed a picture or a YouTube clip of himself on his profile page?
http://www.mahalo.com/answers/mahalo-answers-community/a-user-should-be-able-to-embed-a-picture-or-a-youtube-clip-of-himself-on-his-profile-page

3. How do I get my 50 points for embedding the Mahalo Answers widget on my website?
http://www.mahalo.com/answers/mahalo-answers-technical-issues/how-do-i-get-my-50-points-for-embedding-the-mahalo-answers-widget-on-my-website

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nadiraziz nadiraziz
 
April 18, 2009 04:42 AM
Hey Jeff, Thanks a million for this info. As an overseas user of Mahalo, the W-9 form and other payment issues have always bothered me. Now I have an official Mahalo resource to get the precise answers.

Thanks again!


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galaxybrow... galaxybrow...
 
April 18, 2009 06:46 PM
great how do you find out more ?

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jeffhoard jeffhoard
 
April 18, 2009 08:26 PM
Well, the Mahalo Community category has lots of information, but what specifically do you need to know, I can certainly help you with any questions you have.

http://www.mahalo.com/answers/mahalo-answers-community

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bestpay bestpay
 
June 17, 2009 08:17 PM
There is also a Mahalo-FAQ page.

I have claimed this and intend to update this with the content of this thread and other useful information I find around Mahalo.

Tags: frequentlyaskedq..., mahalo, faq, mahalofaq, questions

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