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M$1 June 05, 2009 05:51 PM

Announcement: Profile Points Restored

I am happy to announce that the devs have cracked the code and restored your points and tips. If you don't see any changed immediately don't worry it's just a cache issue now and the changes should be noticeable soon. If you don't see any changes within 24hrs at that point let us know by sending an email to contact@mahalo.com and we'll work with you on an individual basis.

Otherwise, if you notice any other bugs from the Mahalo Answers side of the website let us know in this thread. We are already aware of the left aligned comments, it's somewhere on the list already. Any others?

As always, we greatly appreciate all your patience during this transition, if you've taken a break from MA because of point conflicts it should be safe to return. Welcome Back!
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Interesting: sysaaron

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June 04, 2009 07:35 PM
Awesome! I didn't really pay any attention to the point disparities because I knew the Mahalo team would take care of it. I appreciate all the work that's been put into the new site. Love it!

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Helpful: williamwaco

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June 04, 2009 07:54 PM
I was on the same boat, I didn't care about the points & M$, I was more worried about where my questions and answers were.

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June 04, 2009 07:36 PM
YAY WOOT WOOT

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Helpful: excellence24

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June 04, 2009 07:42 PM
Awesome. Thank you. Now I must run off and claim some more pages. :)

Tags: mahalo, m2

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Helpful: excellence24

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June 04, 2009 07:49 PM
Noticed all points and tips were back to normal. Thanks Guys!

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Helpful: excellence24

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gno gno
 
June 04, 2009 07:49 PM
Thank you, thank you for getting us back up and running (at least on the MA side)!

A few bugs you are probably aware of, but I'll just point out anyway:

* when comments are first posted, the default avatar w/ white belt appears w/ comment (avatar appearing on right-hand side). Problem self-corrects after a fresh page load.

* we cannot view who has voted an answer helpful/unhelpful

* my page view count is sill wackadoodle. Every few page views I earn a "point" for reaching my "380th page view" or "400th page view for the day". I'm just not that active.

Thanks!

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Helpful: jeffhoard

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June 04, 2009 07:53 PM
Keep up the great work! You guys are really making it happen!

Jason wasn't kidding about Mahalo going to be bigger than Google!

Keep at it!

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Helpful: jeffhoard

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June 04, 2009 08:06 PM
Woohoo!

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Helpful: excellence24

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June 04, 2009 08:28 PM
I can see my points and M$, but can't see my profile, the top menu bar with My Profile is still gone.

Helpful Answer?  (0)   (0)    Tip bdegrande for this answer
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June 04, 2009 09:14 PM
hmm, you don't see your username in the upper right corner?

http://www.flickr.com/photos/33749589@N07/3595628877/

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June 04, 2009 08:29 PM
Awesome!

Unfortunately.. Looks like I'll be in the "waiting it out" group
... and I did notice this morning I had 15 LESS points than I had yesterday.. Boo!

I can assure you I will be properly excited when everything is finished!

Thanks, and Good Luck!

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Helpful: buddawiggi

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June 04, 2009 08:40 PM
Me too @girlyq3000 . However everything has gone as we have been told so far, I'd expect that will continue.

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June 04, 2009 09:23 PM
Thank guys, keep an eye on it, it could still be the cache issue I spoke of.

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June 06, 2009 01:35 AM
I just now crossed over to awesomeness. Upped my belt level and gave me some extra dollars. WOOO!!!!!!! Who knew i had 56%!

I think the total page view stats are a bit off but it doesn't concern me :)

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June 04, 2009 08:32 PM
Excellent work getting all the points back. Thanks!

I've got a "missing" data bug for you now. For this question:

http://www.mahalo.com/answers/science-and-mathematics/how-much-would-2-000-a6-400gsm-postcards-weigh

Only one answer shows on the page, although there are 2. The RSS feed does have both answers. Odd.

Helpful Answer?  (0)   (0)    Tip rickg for this answer
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June 04, 2009 08:52 PM
Awesome! Great job Mahalo. I knew it wouldn't take long to get things running smoothly.

I'm so excited.. The new home page is so cool looking.

Helpful Answer?  (1)   (0)   

Helpful: jeffhoard

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June 04, 2009 09:19 PM
Wow - you guys ROCK.

I mean, this is (for the most part) a completely free site where folks chat and answer questions. For everyone to work so hard on the points issue and the other Mahalo Answers bugs while Mahalo 2.0 is released is truly outstanding.

Really... this great stuff.

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Helpful: jeffhoard, excellence24

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June 04, 2009 09:48 PM
Oh, here's a bug... my Avatar isn't showing up or it's showing up as default dude.

http://img86.imageshack.us/img86/1056/picture3r.png

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June 04, 2009 09:56 PM
hmm is that happening all the time, half the time, only at certain times, luckily I get a decent snap of your handsome grill

http://www.flickr.com/photos/33749589@N07/3595720641/

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June 04, 2009 10:16 PM
I haven't really noticed a lot of rhyme or reason for it.

Here's what I see on this page:
http://img.skitch.com/20090604-xhe5y71cqca654dxnh7ffjb8cq.jpg

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June 05, 2009 01:35 AM
Hu... seems to be fixed now. Thanks mysterious interwebs!

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June 05, 2009 11:01 PM
I've noticed the avatar bug in one specific instance. After I post a comment, the avatar will be the default until I refresh the page, after which the comment will have my usual one. Hope that helps narrow it down.

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June 04, 2009 09:45 PM
AAAhhhhh!!!
Much better!!
Thanks to the awesome team who fixed this! You guys RAWK!!!

Helpful Answer?  (0)   (0)    Tip irishstephen1974 for this answer
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June 04, 2009 09:54 PM
Thanks guys!

Looks like things are starting to come together.
I love the new look and the ability to manage pages.

Still a few missing answers though.
I remember answering this one before it was thoroughly answered by others:
http://www.mahalo.com/answers/software/how-can-i-move-data-between-two-tables-in-microsoft-access-2007

Keep up the good work!

Now about those "502 Bad Gateway" for usernames with spaces.. :)

Tags: mahalo

Helpful Answer?  (0)   (0)    Tip brian san for this answer
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June 04, 2009 10:30 PM
I lost a few of my answers in the melee, so I answered some of them again.
Hope that was okay.
I'm now back to getting those answers out to the people who could not live without them!
Using direct @robbrown quote: Wow - you guys ROCK.


Helpful Answer?  (0)   (0)    Tip bunnyphuphu for this answer
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June 04, 2009 11:03 PM
I was wondering. I thought that I was the only one. I lost about 100 points and 2 M$. They aren't back yet but I will keep looking.

Helpful Answer?  (0)   (0)    Tip tenor11 for this answer
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June 04, 2009 11:48 PM
Yay! I'm glad the points and tips are back to normal. I was one of those that took a break while the bugs were worked out. Now I will get back into the swing of things again. Thank you to the staff who fixed the problem.

Helpful Answer?  (0)   (0)    Tip soundboy for this answer
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June 05, 2009 12:02 AM
Yay for progress!

I've noticed that, when you look at questions on the main Answers pages, some show "0" answers - then you open them, and there's at least one answer. I tried refreshing the main Answers pages, but it's still happening. Check out I'm New To This Site..How Do I Earn Mahalo Dollars?" for an example of what I mean. (Right now, one person's answered the question but, from the main page, it appears that nobody's answered yet.)

Helpful Answer?  (0)   (0)    Tip folkrockfan for this answer
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June 05, 2009 12:19 AM
THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Happy gal again here........thanks.........Good luck with all the fix'ins

Helpful Answer?  (0)   (0)    Tip bomae for this answer
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June 05, 2009 12:22 AM
I cannot view who I voted for or if anyone voted for me on my profile page.

I am also missing points from voting I did yesterday, but I can be patient.
 
It was fair to choose no best answer
Not really a question.
 
 


Helpful Answer?  (0)   (0)    Tip hcp56 for this answer
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June 05, 2009 07:17 PM
What has also been driving me nuts is issues with the profile page. I don't know if this is a bug or a style change, but it is annoying nonetheless:

1. There is no tab for questions. Why? I know that they are in the answers tab. But why?

2. If I am looking at my past answers, I need to do the following:

(a) click on the answers tab
(b) click on answers, because questions come up first
(c) click on the answer in question.

3. After viewing the question, I hit the back button on my browser and I go back to the main page of my profile not back to where I was at which point I have to go through the entire process again if I want to look at another question.

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June 05, 2009 12:30 AM
Ive been on the undecided tab and found out that every 3 or so pages my points and $M keep on shifting to the amount i had yesterday then as soon as i vote on another questions they seems to come back as if nothing happen.

Helpful Answer?  (0)   (0)    Tip beefymexican for this answer
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June 05, 2009 12:31 AM
I thought I just experienced another bug when trying to save a page, but I didn't clearly document it. I'll keep better notes moving forward.

Thank you for quickly fixing these issues!

Helpful Answer?  (0)   (0)    Tip fazworld for this answer
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June 05, 2009 12:35 AM
Great job you guys are really on top of things. I am also having a problem with some how losing my login. Am I the only one having this problem? I use firefox if that matters. I've been messing around with creating a page and all of a sudden it will start saying permission denied and sure enough I've been logged out.

Any ideas?

Thanks!

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Helpful: dcanswerer, excellence24

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June 05, 2009 12:45 AM
Just an update.I have not been returned to the pre2.0 totals. I also just answered a question and it did not register in the totals(still says 0 answers) and nor has it been registered in my profile
 
It was fair to choose no best answer
This was not a question. However it was a helpful discussion.
 
 


Helpful Answer?  (0)   (0)    Tip buddawiggi for this answer
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June 05, 2009 02:39 AM
Ok ...cool, now my answers have registered on my profile. My points and tips still dont add up... Thanks for working on this guys. I appreciate you helping us. 10:39pm EST June 4th

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June 05, 2009 07:18 PM
Am I the last one thats going to be returned to normal? Im sad and discouraged.

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June 05, 2009 07:54 PM
Im still wondering about that cache issue. Should I be? One way or the other I like to just get back to answering questions and voting without fear of losing points or Mahalo dollars. 353pm est june5th

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June 05, 2009 01:40 AM
That's great. The site is fun. It's a little challenging to answer enough questions to get to your favorite pages.

Helpful Answer?  (0)   (0)    Tip flyrockies for this answer
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June 05, 2009 02:39 AM
Great! Could you possibly post someone in the post what time you put this up, so that we can see where 24 hours ends? I'm still not seeing all my posts and tips but I won't email until the 24 hours are up.

Helpful Answer?  (0)   (0)    Tip tracebooks for this answer
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June 05, 2009 02:41 AM
When do we know to notify you if we never get the points?

Helpful Answer?  (0)   (0)    Tip seventwooh for this answer
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June 05, 2009 03:58 AM
8:30 pm PDT 6/4/09:

1. Still have 2 different profiles. One comes up when I login via Mahalo, the other via Mahalo Answers (this login usually doesn't work at all, and when it does work it quickly logs out or switches to the other profile). All activity (answers, pages, avatar change, etc.) from 6/2 and 6/3 show up on one profile or the other, but not both.

2. When logged in under the "Mahalo Answers" profile, questions from 6/3 and 6/4 don't show up, and it looks like I can only answer questions when logged in using the "Mahalo" profile.

It looks like I somehow had two accessible profiles during the transition, and that the "Mahalo" profile (which was originally the profile with the missing points that everyone else noticed) is now the one I should be using. Can the work I did under the other profile be credited to the correct profile?

Helpful Answer?  (0)   (0)    Tip badaspie for this answer
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June 05, 2009 06:00 AM
Thanks and Well done! Have a Great Mahalocious weekend!

Helpful Answer?  (0)   (0)    Tip seantang for this answer
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June 05, 2009 09:21 AM
everything seems all right here! I just like the new page of my MA profile!

Helpful Answer?  (0)   (0)    Tip gwenhwyfar for this answer
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June 05, 2009 12:12 PM
Super job everyone!

Getting better each day - still a little bumpy - I am patient, but will mention what I've experienced from my end a few items - these may have been reported (I've been following the threads, and I know some of these are known).

MA

1. I've logged in every day on MA and Mahalo - claimed pages on Mahalo and voted on MA - but MA does not show my voting activity. I've not been focusing on answering questions on MA during this time - been spending my Mahalo time on Mahalo 2.0, but have answered a few 2.0 questions on MA. I will get back to MA once the 'bugs' are all run out of town.

2. Known issues with avatars and comments still happening.

4. Known - Yesterday site was sluggish and kicked me out many times.

5. NOTE - I just got kicked out trying to submit this answer (fyi - I use Firefox and Safari at various times - both have had same issues).

Mahalo

1. I've claimed and begun updating/managing pages but have lost information a number of times - so at this point I'll await confirmation that the environment is stable before attempting to save additional work.

2. Known issues with 'being logged out' all of a sudden when you attempt to claim a page and needing to log back in.

I'm looking forward to contributing too the Mahalo search engine - but just don't have the extra time to re input my work until things are ready.

Thanks Mahalo team, we're all behind you :)

Helpful Answer?  (0)   (0)    Tip hillo for this answer
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June 05, 2009 01:20 PM
Does this include the 50 points we are supposed to get for signing up for Mahalo answers? I don't see mine.

Helpful Answer?  (0)   (0)    Tip byroncard for this answer
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June 05, 2009 04:50 PM
Same here. Be nice to have those points. Its a good site guys, and I appreciate your hard work.

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June 05, 2009 06:31 PM
Thanks guys, this is a new one, we'll surely look into it

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June 05, 2009 02:24 PM
thank you!!! i was so worried.

Helpful Answer?  (0)   (0)    Tip ibrennan for this answer
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June 05, 2009 11:11 PM
awesome, thank you!

Helpful Answer?  (0)   (0)    Tip excellence24 for this answer
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June 05, 2009 11:38 PM
Thanks to everyone for your continued patience, we've fixed a LOT of these things, the major ones fixed for sure, have a pile of minor things we're still working though tonight, tomorrow, tomorrow night, sunday, sunday night ... as long as it takes to stabilize it all.

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June 06, 2009 07:22 AM
Awesomeness!!!
 
It was fair to choose no best answer
It was an announcement, and the answers were comments.
 
 


Helpful Answer?  (0)   (0)    Tip caseymichaeldavis for this answer
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June 08, 2009 01:58 AM
My points and M$ are still way off. A lot of my "Best Answers" are not being counted at all. All your hard work is appreciated and thank you!

Helpful Answer?  (0)   (0)    Tip asenath for this answer
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June 09, 2009 03:48 PM
Wondering if i'm ever going to get my 50 points from my sign up? it's weird -- i'm welcomed to mahalo twice, the first I was credited 50 points and the second I'm not given points and my total is reset.

Helpful Answer?  (0)   (0)    Tip warpedspeed for this answer
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June 09, 2009 04:57 PM
I'm in the same boat as warepspeed...lots of promises from Mahalo customer service, and a nice note from the CTO apologizing for problems encountered, but no resolution or timetable for resolution.

Please manage expectations better, Mahalo

5-0.

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