Next Question
RSS
Permalink | Report
Do you mean there is no data on the screen?
Do you see the BIOS information, but will not boot into the OS?
Do you hear any beeps? If so, describe them (IE: two short - one long) it's very easy to diagnose with that information.
Just assuming you have no data on the screen at all, the problem could be the on-board graphics chip that comes with the laptop. The intense heat inside the laptop weakens the soldering of the chip, and will at some point in time sever its connection with the motherboard.
If this is the case, a repair shop can simply re-solder the chip, and it should work fine.
Note: all laptops run hotter than desktops due to size. It is always a good idea to invest in a laptop cooling pad.
For example my laptop has one fan on the upper right corner, its extremely easy to accidentally cover it with my leg, blanket, etc... this is something that needs to be watched.
Another possibility would be a damaged ribbon connector. This connects the LCD panel to the motherboard and is located inside the hinges. Opening and closing repeatedly can damage this cable. This is also a cheap fix.
http://img.tomshardware.com/us/2004/11/13/supersize_your_tv_for_/beamer_display_s.jpg
If it is in fact your motherboard...
Watch for the motherboard on eBay. I looked and at the present time the only option available is:
http://cgi.ebay.com/HP-Pavilion-tx1000z-Motherboard-Repair_W0QQitemZ160302258766QQihZ006QQcategoryZ50422QQssPageNameZWD1VQQrdZ1QQcmdZViewItemQQ_trksidZp1638Q2em118Q2el1247
You can watch for the actual motherboard to go up for auction, purchase it and take it to a local repair shop to replace.
I charged a $90 flat rate for replacing motherboards. Much better than sending it back to the manufacturer.
Regardless, if there are any beeps, error messages or any text displayed on the screen, let me know and I'll see if I can help you further.
Permalink | Report
google the model number and motherboard and click shopping
Edit: try pulling the battery out and holding the power butten down some times that can clear the bios and fix boot problem
Source(s):
have built 10+ desktops and rebuilt many laptops and desktops
Permalink | Report
Permalink | Report
Source(s):
I am a Compaq Accredited Platform Specialist, HP Certified Technician, IBM Certified Technician. (Server, Desktop, Laptop)
Permalink | Report
Answered Question
M$3
February 02, 2009 04:44 AM
My laptop has a faulty motherboard. My warranty ran out 2 weeks ago.What should I do? (more details inside)
It is an HP tx1000z that I have had for just over a year. If this was an isolated incident, I would chalk it up to my own misfortune. However, MANY other people are having this exact same issue.
The laptop ran very hot from day one. When I turn it on, the lights and fans work, but it will not boot-up. I had a friend look at it, and he tried a variety of things and concluded that it is very likely a motherboard issue. I called HP, and they acknowledged the problem yet said I would have to pay for repairs (around $400). This is unreasonable considering I only gave about $800 for the laptop initially. What should I do? I feel like I (and many other people) are being taken advantage of by HP ignoring a known problem with their products.
Also, is there an easy way that I can get files from this laptop onto another computer? I have lots of work things I need on there.
The laptop ran very hot from day one. When I turn it on, the lights and fans work, but it will not boot-up. I had a friend look at it, and he tried a variety of things and concluded that it is very likely a motherboard issue. I called HP, and they acknowledged the problem yet said I would have to pay for repairs (around $400). This is unreasonable considering I only gave about $800 for the laptop initially. What should I do? I feel like I (and many other people) are being taken advantage of by HP ignoring a known problem with their products.
Also, is there an easy way that I can get files from this laptop onto another computer? I have lots of work things I need on there.
Interesting Question?
Yes (1)
No (0)
- In Laptops & Notebooks |
- |
- Report |
-
Share
RSS
Best Answer Chosen by Asker
Other Answers (4)
February 02, 2009 04:59 AM
If you have already contacted HP and they are unwilling to make an exception, their is little you can do short of paying for the repair. System boards and LCD panels are nearly half the cost of the unit. If you buy a new laptop, get a 3 year warranty from the maker.
As for data rescue, I have used the following USB to HDD drive cable http://tinyurl.com/ysqu54 multiple times. It works with 3.5" and 2.5" IDE and SATA drives. Just remove your laptop drive, connect it to this and plug the USB into another PC. It will appear like a flash drive does and you can copy your data. Good Luck
Permalink | Report
Reply
February 02, 2009 05:55 AM
I really need more info... you say the lights and fan come on but it won't boot. Do you mean there is no data on the screen?
Do you see the BIOS information, but will not boot into the OS?
Do you hear any beeps? If so, describe them (IE: two short - one long) it's very easy to diagnose with that information.
Just assuming you have no data on the screen at all, the problem could be the on-board graphics chip that comes with the laptop. The intense heat inside the laptop weakens the soldering of the chip, and will at some point in time sever its connection with the motherboard.
If this is the case, a repair shop can simply re-solder the chip, and it should work fine.
Note: all laptops run hotter than desktops due to size. It is always a good idea to invest in a laptop cooling pad.
For example my laptop has one fan on the upper right corner, its extremely easy to accidentally cover it with my leg, blanket, etc... this is something that needs to be watched.
Another possibility would be a damaged ribbon connector. This connects the LCD panel to the motherboard and is located inside the hinges. Opening and closing repeatedly can damage this cable. This is also a cheap fix.
If it is in fact your motherboard...
Watch for the motherboard on eBay. I looked and at the present time the only option available is:
http://cgi.ebay.com/HP-Pavilion-tx1000z-Motherboard-Repair_W0QQitemZ160302258766QQihZ006QQcategoryZ50422QQssPageNameZWD1VQQrdZ1QQcmdZViewItemQQ_trksidZp1638Q2em118Q2el1247
You can watch for the actual motherboard to go up for auction, purchase it and take it to a local repair shop to replace.
I charged a $90 flat rate for replacing motherboards. Much better than sending it back to the manufacturer.
Regardless, if there are any beeps, error messages or any text displayed on the screen, let me know and I'll see if I can help you further.
Permalink | Report
Reply
February 02, 2009 06:29 PM
When you have them look at the graphics chip, ask them to back up your data as well. They will remove your laptop hard drive and connect a USB to 2.5" HDD adapter and burn a backup to CD/DVD.
If you choose to do the backup yourself, you can probably buy the part ($15) at a local computer shop, the one you want to purchase will look like this:
http://www.geeks.com/imageshare/U/150x150/USB2IDE-25-35-unit.gif
Just be sure to remove the jumper from the laptop hard drive, as they are usually in the way (this image shows the type of adapter 3.5 - 2.5 a shop would use, but it shows the jumpers clearly) and will prevent the adapter from sitting all the way on the pins.
http://www.addonics.com/support/faqs/images/1825_ms_jumpers.gif
Also, make sure to line up pin 1 with the red stripe on the adapter (some adapters have a red stripe, some have a pin 1 label).
http://www.addonics.com/support/faqs/images/1825_25label.gif
Do you need to backup everything?
Have you downloaded a lot of software, music, etc?
Another words, would you like to buy another computer and clone the hard drives?
Or, do you only need to save documents, pictures, etc.
If you can give me an idea of the amount of data, I'll explain your options (and the cost if a shop does it).
Report
If you choose to do the backup yourself, you can probably buy the part ($15) at a local computer shop, the one you want to purchase will look like this:
Just be sure to remove the jumper from the laptop hard drive, as they are usually in the way (this image shows the type of adapter 3.5 - 2.5 a shop would use, but it shows the jumpers clearly) and will prevent the adapter from sitting all the way on the pins.
Also, make sure to line up pin 1 with the red stripe on the adapter (some adapters have a red stripe, some have a pin 1 label).
Do you need to backup everything?
Have you downloaded a lot of software, music, etc?
Another words, would you like to buy another computer and clone the hard drives?
Or, do you only need to save documents, pictures, etc.
If you can give me an idea of the amount of data, I'll explain your options (and the cost if a shop does it).
February 08, 2009 08:48 PM
Sorry for not responding sooner. I just saw your reply.
I don't need everything from my computer, just some files, music, pictures, and a couple of programs. Do you still recommend I do it myself with a USB to 2.5" HDD adapter? I'm about to buy right now.
Thanks for all the advice. I'm sending a tip your way.
Report
I don't need everything from my computer, just some files, music, pictures, and a couple of programs. Do you still recommend I do it myself with a USB to 2.5" HDD adapter? I'm about to buy right now.
Thanks for all the advice. I'm sending a tip your way.
February 08, 2009 09:23 PM
Yes, if that is all you need, you can do it yourself easily.
Pull the hard drive, connect to the adapter, boot other computer, plug in USB, after the hard drive is detected, just browse through it (it will show as another drive under my computer). You can cut & paste to move your pictures, music, etc to the new computer.
Programs... installed programs can't be backed up per se. If you have the program installation files (a downloaded program) you can back those up and you can use a backup feature to save data you have put into a program.
If you need specific help, let me know.
Report
Pull the hard drive, connect to the adapter, boot other computer, plug in USB, after the hard drive is detected, just browse through it (it will show as another drive under my computer). You can cut & paste to move your pictures, music, etc to the new computer.
Programs... installed programs can't be backed up per se. If you have the program installation files (a downloaded program) you can back those up and you can use a backup feature to save data you have put into a program.
If you need specific help, let me know.
February 08, 2009 09:43 PM
Thanks! Very helpful. I'm now trying to decide what type of replacement laptop to get. If you have any suggestions, check out my new question. :)
Report
February 02, 2009 06:22 AM
it depends on how geeky you are (or some one you know). i have replaced 2 mother boards in laptops most of the time you can find the parts a lot cheaper online then you could get them from hp. if you do it your self take your time and take pictures as you take it apart so you know how every thing goes back together. if your problem is just the mother board you don't need a new cpu or ram then it might only cost 10-300 bucks. the main idea tho is take it slow and becarefull and every thing should turn out ok.google the model number and motherboard and click shopping
Edit: try pulling the battery out and holding the power butten down some times that can clear the bios and fix boot problem
Source(s):
have built 10+ desktops and rebuilt many laptops and desktops
Permalink | Report
Reply
February 02, 2009 11:01 AM
If worse comes to worst, and you're stuck with the decision to purchase a new one or repair,I would seriously consider getting one of the many netbooks. They're all below $500 and are full performance computers, unless you do specialized tasks like photo editing, video editing, or any resource-intensive tasks.
Permalink | Report
Reply
February 02, 2009 04:38 PM
- Have you tried removing the hard drive and then booting the machine? (should give you display and an error about missing operating system or continue on to try to boot from network device)
- If you are able to enter BIOS at boot (usually F10 at boot). Run the hard drive test and see if it passes. (could very well be a bad hard drive that is keeping the system from booting.
- The easiest way to transfer files would be to purchase a SATA or IDE to USB converter from the web, may be cheaper than store. Plug this in and zoom zoom. Usually can find for about $29.
- Also, HP's tend to run hot. In the BIOS, change the setting for the fan to run all the time
Source(s):
I am a Compaq Accredited Platform Specialist, HP Certified Technician, IBM Certified Technician. (Server, Desktop, Laptop)
Permalink | Report
Reply
Answer this Question
Related Questions
Ask a Question
Buy Mahalo Dollars with Credit Card or PayPal
Top Members
Most Popular Tags
Categories
- Anonymous
-
Arts & Design
-
Beauty & Style
-
Books & Authors
-
Business
-
Cars & Transportation
-
Consumer Electronics
- Coupons Deals
-
Education
-
Entertainment
-
Environment
-
Fitness
-
Food & Drink
- From Email
- From Iphone
- From Twitter
-
Health
-
History
-
Hobbies
-
Home & Garden
-
How Tos
-
Humor
-
Jobs
-
Legal
-
Local
-
Love & Relationships
-
Mahalo Answers Community
-
Money
-
Music
-
News
-
NSFW
-
Parenting
-
Pets
-
Science & Mathematics
-
Services
-
Shopping
-
Social Science
-
Society & Culture
-
Sports
-
Technology & Internet
-
Travel
-
Video Games
Welcome New Members
- shellijean, November 25, 2009 04:13 PM
- ricky_jain8, November 25, 2009 04:12 PM
- nicholasxavier6..., November 25, 2009 04:04 PM
- aaronpenny, November 25, 2009 03:57 PM
- mspurpl3kisses, November 25, 2009 03:56 PM
Mahalo Dollars are the currency of Mahalo Answers.
Each Mahalo Dollar costs $1.
Once you earn more than 40 Mahalo Dollars, you can request to be paid via PayPal. Each Mahalo Dollar is currently worth $0.75 when paid out via PayPal. Learn More
Oh, and I know laptops are hotter than desktops, but this one was *extremely* hot. I had a laptop cooler (2 different ones), and neither made much difference at all. I think the heat was also responsible for the ruining of 2 AC adapters.